Conveniently able to drop off car late on day before MOT date which helped us immensely. Talk through Video inspection under car is great to advise on condition seen. Thanks Leon. Jamie Barrett’... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My car had been booked in at hyundai Basildon. Drivers side mirror, motor needed to be replace as not operating mirror. I was greeted by Sofia friendly warm smile. What a asset this young lady i... See more
Company replied
Amazing experience! Freddie dealt with the sale from start to finish. Communication was on point whether it be a phone call or emails. We wasn’t pushed into anything but when we decided on the OMODA 7... See more
Company replied
Good customer service, great meet & greet and offered refreshments by Sarah. Given info on nearby facilities. Informed of wait times & costs. Kept updated regards wait times etc
Company replied
Company details
- Car Dealer
- Auto Dent Removal Service
- Auto Machine Shop
- Car Repair and Maintenance
- Motor Vehicle Dealer
- Used Car Dealer
Written by the company
New and used dealer garages located in Southend, Basildon, Brentwood, and Chelmsford in Essex. Contact your local Toomey Dealerships to find out our extensive range of new and used cars along with aftersales services available.
Contact info
4.8
Excellent
4K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 88% of negative reviews
Typically replies within 1 week
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Great service
Jamie was friendly and efficient . We have always been impressed with the after care at Hyundai.
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Lisa,
Thank you for sharing your positive experience with us! I'm truly happy to hear that Jamie provided great service, and we're proud of our after-care team for consistently impressing customers like you.
Kind regards, Toomey Hyundai Southend.
Exceptional service from Pedro and Sarah
Fantastic service as always! Pedro consistently goes above and beyond to help and is a real asset to MG. Nothing is ever too much trouble for him, and I really appreciate the excellent customer service and support he provides every time.
Sarah was also an absolute delight today — so helpful, friendly and chatty, and she made the whole experience even more enjoyable.
A huge thank you to Pedro, Sarah and the team for always being so welcoming and helpful. It really does make such a difference and is very much appreciated!
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Gina,
We're truly happy to hear that Pedro and Sarah exceeded your expectations with their exceptional service! Thank you for recognizing their hard work and dedication to providing an outstanding customer experience.
Kind regards, Toomey MG Southend.
Friendly and great communication
Great communication, friendly staff and quick service
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello EmmaNewton,
We're glad to hear that our staff were friendly and provided great communication. We'll make sure to keep up the good work in terms of customer service.
Kind regards, Toomey MG Southend.
Jamie at Southend Service Department
The service provided by Jamie at Southend Service Department was both efficient and professional, his friendly personality makes the whole checking in and collection process effortless.
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Sharon,
We're really glad to hear that Jamie's friendly personality made a positive impact on your experience at our Southend Service Department. We'll make sure to pass on your kind words about his service to the team, so they can continue providing excellent support to our customers.
Kind regards, Toomey Hyundai Southend.
Friendly and professional service from…
Friendly and professional service from Sarah today - thank you!!
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Jigga,
We're glad to hear that our team member Sarah provided a friendly and professional service. We'll make sure to recognize her efforts in providing excellent customer care.
Kind regards, Toomey MG Southend.
Fantastic experience with Hyundai from…
Fantastic experience with Hyundai from start to finish. The whole process was smooth, professional and stress-free, and the customer service was excellent. Everyone was friendly, helpful and made sure everything was explained clearly. I’m really happy with my Hyundai and would definitely recommend them to anyone looking for a great car and a reliable dealership experience.
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Rachel,
We're really glad to hear that you had a fantastic experience with us! Thank you for your kind words, we're proud to have provided you with a smooth, professional, and stress-free process.
Kind regards, Toomey Hyundai Southend.
Sarah was excellent
Sarah was excellent, really friendly, relatable and settling. Service was quick and updates throughout.
Impressive
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Luke,
We're glad to hear that you had a great experience with Sarah! We'll make sure to pass along your kind words and appreciate your feedback.
Kind regards, Toomey MG Southend.
Very good service.
On my arrival at the centre, Jamie was welcoming and courteous and we discussed the checks to be carried out on my vehicle. On collection he helpfully explained what work had been done. I'm a very satisfied customer and will use Hyundai at Toomey's for any future work on my car.
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Rob,
Thank you for sharing your positive experience with us! We're glad to hear that Jamie provided a welcoming and courteous service, helping to make the process smooth and informative.
Kind regards, Toomey Hyundai Southend.
Smiley service
Lovely friendly company and great service from Ellie at Toomey Basildon service department
26 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Anthony,
We're happy to hear that you had a lovely experience with us, especially with Ellie's help. Your kind words mean the world to our team!
Kind regards, Toomey MG Basildon.
Excellent Service from all staff…
Excellent Service from all staff including Jamie
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Ron,
We're happy to hear that our team, including Jamie, provided excellent service during your visit. We'll continue to work hard to ensure every customer has a great experience with us.
Kind regards, Toomey Hyundai Southend.
The company is toomey hyundai motor…
The company is toomey hyundai motor group. Based in southend on sea Essex. & the person who look after me & my car was a person called Jamie Barrett he was very professional & new his stuff very perlite highly recommend the company especially Jamie could not fault his expert advice ten out of ten all the way ..
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Chris,
We're really glad to hear that you had an excellent experience with Toomey Hyundai Motor Group, and we're grateful for the kind words about Jamie Barrett's professionalism and expertise. We'll be sure to pass along your praise to him!
Kind regards, Toomey Hyundai Southend.
Staff were extremely helpful and…
Staff were extremely helpful and nothing was too much to ask, Sarah was very friendly and extremely polite and explained everything from start to finish.
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Steven,
I'm glad to hear that our staff, including Sarah, provided you with excellent service and made sure you understood every step of the process. We're committed to ensuring a positive experience for all our customers, and it's great to know we hit the mark in your case.
Kind regards, Toomey MG Southend.
Excellent service from start to finish
Excellent service from start to finish! Fast and efficient repair, had the car back within 2.5hrs. Friendly, welcoming and helpful staff.
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Caroline,
We're happy to hear that our team provided excellent service throughout your experience with us, ensuring a fast and efficient repair of your vehicle. We're glad you found our staff friendly, welcoming, and helpful, making the process as smooth as possible for you.
Kind regards, Toomey MG Southend.
2nd year routine service
Took car in for 2 year service. Jamie made the process seamless from beginning to end, explaining the billing and answering my questions patiently! So professional and friendly. Thank you!
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Alison,
We're glad to hear that your experience with our team was a positive one, particularly with Jamie who did a great job of keeping you informed throughout the process. We appreciate your feedback and will take it into consideration as we continue to strive for excellence in our customer service.
Kind regards, Toomey Hyundai Southend.
Service
Mia Charters at the service desk was excellent as I made a mistake on my booking - extremely helpful and polite pleasent nature. Excellent customer service.
25 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Nicola,
We're glad to hear that Mia provided you with an exceptional experience, and we appreciate your feedback on her excellent customer service.
Kind regards, Toomey MG Basildon.
Brilliant service all round
Brilliant service all round. Sarah in Customer Service was very helpful and efficient in both dropping the car off and on pick up.
Clear communication from the mechanics in diagnosing the problem and with the solution.
24 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Kevin,
We're glad to hear that our team, including Sarah, provided you with a positive experience. Our goal is to ensure clear communication throughout the process, and it's great to know that we were able to achieve this in your case.
Kind regards, Toomey MG Southend.
Reply from Toomey Motor Group
Hello Ben,
We're pleased to hear our service was quick, easy, and friendly! We'll keep working hard to make sure every interaction with us is just as smooth and enjoyable.
Kind regards, Toomey Chery Basildon.
Excellent and friendly customer service…
Excellent and friendly customer service from Sarah on the Service desk.
24 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Scott,
We're happy to hear that our team, especially Sarah, provided you with an exceptional experience. Your satisfaction is our top priority, and we're grateful for your kind words!
Kind regards, Toomey MG Southend.
Excellent service from Sarah and the…
Excellent service from Sarah and the team at MG Toomey Southend. Friendly and welcoming experience with full transparency throughout the service. Easy 5 stars!
24 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Mr. Ronan,
We're delighted to hear that you had a fantastic experience with Sarah and the team, and we appreciate your kind words about our service.
Kind regards, Toomey MG Southend.
Fantastic service from MG as always
Fantastic service from MG as always.
Ellie on reception was lovely & helpful.
24 August 2026
Unprompted review
Reply from Toomey Motor Group
Hello Leanna,
We're pleased to hear you had another great experience with us, and we'll pass along your kind words to Ellie!
Kind regards, Toomey MG Basildon.
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