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Tooltime UK Ltd Reviews 

1,284
•
TrustScore 4.5 out of 5

4.7

Do-it-Yourself Shop
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Review summary

Created with AI, based on recent reviews

Considering 180 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and timely delivery, often noting products arrived quickly and were well-packaged. Many appreciate the excellent value and competitive pricing, finding quality goods that meet their needs. The ordering process is frequently described as easy and efficient, with numerous reviewers planning to reorder. However, some people were dissatisfied with certain aspects, such as issues with external couriers, unexpected delivery charges, or the company's handling of lost parcels. Others reported receiving faulty or used products, or items that failed shortly after purchase. Additionally, some reviewers found the mystery box contents disappointing or did not receive their promised free items.

What people talk about most

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and efficiency.... See more

Product

Users describe positive interactions with product, often praising the quality, value, and accuracy of... See more

Price

Clients share positive opinions on price, with many reviewers finding the prices to be competitive, amazing,... See more

Quality

Customers consistently note positive experiences with quality, praising items as great quality,... See more

Order

Consumers find the ordering process to be largely positive, citing an impressive, easy-to-navigate website... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came quickly and represented excellent vfm. The numerous free gifts were a nice touch although most diy-ers like me would already possess them. Am looking forward to using the reciprocating saw... See more

Rated 5 out of 5 stars

Tooltime products and prices meet my niche needs. I'm retired, and my life is now family and DIY. When Tooltime are having their regular sales, I top up on my DIY consumables, and perhaps a new tool.... See more

Rated 5 out of 5 stars

I ordered a cordless 'Silverline' crocodile saw - great price, great summer discount - only paid £29 - Using a Bosch blade the tool worked very well - downside only 1 battery but great delivery so 5... See more

Rated 5 out of 5 stars

Fast delivery Really good price Came with a few freebies which was unexpected but appreciated Not used this company before but would recommend Replacing a garden box I’ve had for years so ho... See more

Company details

  1. Do-it-Yourself Shop
  2. Bike Accessories Store
  3. Countertop Store
  4. Gift Shop
  5. Home Improvement Store
  6. Pneumatic Tools Supplier

Written by the company

Tooltime.co.uk provide great value products whether that be from branded manufacturers like Tefal, Kenwood, Russel Hobbs, Dunlop or from our own Tooltime quality and value range or our premium Aston Of London and Voche branded products. We have thousands of excellent products at fantastic prices, most of which come with free delivery. Our extensive list of products includes: power tools , hand tools , watches, gifts, jewellery boxes, air tools, camping, caravaning, car accessories, electrical, electrical switch sockets, electric spray guns, electrical accessories, downlighter kits, electrical tools, pest killers, batteries, electrical heating, engineering tools, fixings and fastenings, gifts and gadgets, hand tools, hardware, home and garden, lighting, pest control, power tools, safety and work wear, sport and leisure, storage and handling, tool accessories, watches

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,284)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Quick delivery, shame about the cheap tat

Item (Draper compost bin) arrived in quick time, but despite explicit instructions to NOT SEND THE FREE GIFT(S) that cannot be removed from the basket, the next day I received a box of cheap tat like crappy LED lamps and face masks that I now have to get rid of.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys. great tools at exceptional prices. Always fast delivery by decent couriers. Always check her first. 5* service.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

draper tig welder

Great website , easy to navigate, the most competive priced product after carrying out a comparison and then really fast delivery with free mystery gifts - exceeded expectations - highly recommend, will use again !

8 December 2025
Unprompted review
Rated 4 out of 5 stars

Good price, good service

The product purchased was delivered promptly. Communication regarding delivery was good. A good price and a good service. The 'random' elements are more of a gimmick than a genuine practical addition.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 2 electric wax burners and…

I ordered 2 electric wax burners and unfortunately, the bulbs were not working. I wrote to them requesting 2 new bulbs. There was no issue - they posted them right away and i am happy t say all is great. Great service - would definitely order from them again.

8 December 2025
Unprompted review

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