Toolkit Websites Reviews 195

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

After searching around for a few weeks for a Website designer for my company, I was recommended to these guys. I went for an initial meeting with them at a time and day convenient to me. I met with... See more

Company replied

Rated 5 out of 5 stars

Thank you so much to Emily and the Toolkit team for designing my website. Emily understood what I was looking for from the outset and has designed me the perfect website! A fantastic company who know... See more

Company replied

Rated 5 out of 5 stars

A big thanks to Emily and the Toolkit team! They have been so helpful with our website redesign. From day one they have supported and advised our every move towards completing our new website. We... See more

Company replied

Rated 5 out of 5 stars

Our web designer, Lanara, was excellent. We thought we knew what we wanted, but then seeing certain designs/layout, we realised we didn't quite want that. The unlimited design changes were therefore e... See more

Company details

  1. Web designer
  2. Website Designer

About Toolkit Websites

Written by the company

Toolkit Websites are a bespoke web design company based in the heart of Chichester, West Sussex. We deliver excellent quality websites with passionate service and currently have over 1,500 live clients across the UK. Our experienced team design websites that not only look great but work well on all devices and search engines. All of our clients can update their own websites and are less than 3 rings away from our friendly support team.

Whether you already have an existing website or are a start-up company, we’ve got a solution for you.

Choose Toolkit Websites if…

* you like good customer service

* you want a bespoke design

* you need to update your website any time

With over 2 decades of experience building successful websites for small businesses, we have the knowledge to deliver the right solution at the right cost. Toolkit Websites are based in Chichester, West Sussex and are 5 star rated on Google, Trustpilot, Which Web Design & Approved Index.


Contact info

4.9

Excellent

TrustScore 5 out of 5

195 reviews

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Rated 5 out of 5 stars

Would highly recommend the Toolkit team to anyone wanting a website built

After searching around for a few weeks for a Website designer for my company, I was recommended to these guys. I went for an initial meeting with them at a time and day convenient to me. I met with David and he ran through everything required to get a website designed for me and the process and the costings, (which came in well within my budget for a website).
Once we agreed to go ahead, I was then appointed Emily as my website project manager.
Emily was amazing in every aspect of designing and building the website. With constant communication with me via phone calls and emails in regards of my input and any changes I wanted done in the website build. Emily and the team got my website built and launched in the agreed time, which was amazing. And the finished website is brilliant.Exceeding my expectations.

19 January 2026
Unprompted review
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Reply from Toolkit Websites

It's been an absolute pleasure Lee, thank you so much for your time during the project. The site looks great, we hope it serves you and your business well. We're always here if you ever need anything.

Rated 5 out of 5 stars

Thank you so much to Emily and the…

Thank you so much to Emily and the Toolkit team for designing my website. Emily understood what I was looking for from the outset and has designed me the perfect website! A fantastic company who know exactly what they are doing and they do it incredibly well!!

27 January 2026
Unprompted review
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Reply from Toolkit Websites

Thank you Laura, it was a pleasure working with you on this new website. Emily just said how nice it was and how great the design turned out. Thank you for all your time on this, we hope it serves you and your business brilliantly!

Rated 5 out of 5 stars

A big thanks to Toolkit Websites

A big thanks to Emily and the Toolkit team!
They have been so helpful with our website redesign.
From day one they have supported and advised our every move towards completing our new website.
We particuarly appreciate the personal touch and the communication was always excellent.
We look forward to moving forward with Toolkits help.

6 January 2026
Unprompted review
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Reply from Toolkit Websites

Thank you Lee! Emily said how much she enjoyed working with you on this project. We hope the website helps your business and as ever, we're here if you ever need anything.

Rated 5 out of 5 stars

I couldn't be happier with my new…

I couldn't be happier with my new website thanks to James and Emily. Their support, dedication and professionalism have been unwavering from start to finish. They went above and beyond to accommodate my specific needs and nothing was ever too much trouble. The result is a website that I'm truly proud of. I can't recommend Toolkit Websites highly enough; they have exceeded all my expectations.

25 September 2025
Unprompted review
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Reply from Toolkit Websites

Thank you Trish, we appreciate you taking the time to write such a lovely review of your time with us. I'll let James & Emily know first thing! If there is ever anything we can do don't hesitate to reach out.

Rated 5 out of 5 stars

Toolkit Website designers excellent service

Toolkit Website designers are a small friendly team. This is the second website that they have designed for me. They work very professionally yet without losing the one to one client contact and are genuinely great at managing their client relationships. I was assigned a lovely designer, Emily. She worked efficiently and patiently to build the site. We worked together and she really helped bring my website to life. She understood exactly what I wanted to reflect and chose some beautiful graphics to help polish the end result. I am delighted at the finished website. The team are always positive about supporting their clients and showed a real interest in meeting my specifications and website objectives. I'm always proud to tell people about Toolkit Websites amazing service. Thank you Toolkit, Emily & James.

23 September 2025
Unprompted review
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Reply from Toolkit Websites

What a brilliant review, thank you so much Tracie! This review helps us tell the world how awesome our team are to work with. If there is ever anything we can do to help you please don't hesitate to reach out.

Rated 5 out of 5 stars

Great Service

We've used Toolkit Websites for some years now which is mainly down to their customer service and speed to requests.

17 September 2025
Unprompted review
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Reply from Toolkit Websites

Thanks Ian!

Rated 5 out of 5 stars

Great web redesign

Toolkit Website has recently redeveloped our company website. They offered us fantastic support and communication throughout, James and Emily have been amazing and always on hand for any questions we had. Very happy with the end result.

15 September 2025
Unprompted review
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Reply from Toolkit Websites

From James & Emily - Thank you! Really appreciate your kind words and time during the build. If you ever need anything now the website is live, don't hesitate to reach out to us.

Rated 5 out of 5 stars

toolkit were so lovely to work with

toolkit were so lovely to work with - they made sure all our requirements were met and went above and beyond to make sure we were happy with our final design. I truly reccommend!!

1 June 2025
Unprompted review
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Reply from Toolkit Websites

Thanks Darcy, it's exactly why we offer unlimited design changes, so the site is perfect before it goes live! Was great to work with you, Emily really enjoyed it. We're always here if you ever need anything.

Rated 5 out of 5 stars

I worked with Emily Sherlock on…

I worked with Emily Sherlock on redesigning my website and logo. My original website was 7 years old and it required significant changes. We worked on the colour theme, logo and the layout of the information. I provided Emily with the text, and she placed it within the website. Emily is easy to work and is a fantastic website designer.

23 July 2025
Unprompted review
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Reply from Toolkit Websites

Thanks Mitesh, I'll show Emily this lovely review in the morning. She enjoyed working with you and we all hope the new design serves your business well.

Rated 5 out of 5 stars

Couldn't ask for more!

Toolkit handled our website refresh and were excellent - the service was easy, efficient, great value for money and generated an excellent outcome. Really couldn't ask for more!

21 July 2025
Unprompted review
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Reply from Toolkit Websites

Amazing testimonial, thank you Miles! We'll use this on our marketing. We hope the website works fantastically well for you and your business.

Rated 5 out of 5 stars

All round, great experience - would recommend!

I have had my website with Toolkit Websites for around 8 years now, and just recently got back in touch for a redesign of my website to ‘bring it into the new age’ if you will.

My initial contact was with Dave, who took a dive into understanding myself and my business and my vision for the redesign of my website.

I was then introduced to Emily who, despite my perfectionism and continuous requests for tweaks to the design, was patient and understanding and helped me get my new website looking and functioning better than I could have ever imagined!

I have since made requests for changes to some of the text and images on my website (where I have struggled as I am not the most tech savvy), by which, via phone call and email, James and Taylor have been a great help, taking no longer than a day or two to have the changes made for me.

I have only have great things to say about the team over at Toolkit - would definitely recommend.

21 April 2025
Unprompted review
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Reply from Toolkit Websites

Thanks Robert! Always here if you ever need any help now the website is live. All the best.

Rated 5 out of 5 stars

My time with Toolkit started with a…

My time with Toolkit started with a phone call to David, the COO. He listened attentively to my needs and wants and knew exactly the kind of website I was after - with my website being very niche, I was impressed at how much knowledge he had about my industry and the questions he asked. I'd never felt more important in an initial phone call before.

I found their prices competitive and cheap and was guided through all of my options and was very clearly told what I'd be getting with each package option.

Once I'd picked the best one for me I was promptly moved on to my Project Manager Emily who I'd give 10 stars if I could. Emily managed me and my project with such care and enthusiasm I could only describe it as world class.

Emily made sure I was put in charge and was an incredible guide for me, she came to me with multiple design options every step of the way and made sure I knew what could be done within the scope of my site.

Everything was completed for me timely and efficiently and I love my website now it's finished, the developers and Emily did an amazing job and the customer service in general is second to none.

Thank you Toolkit!

8 November 2024
Unprompted review
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Reply from Toolkit Websites

Thanks James, really appreciate the kind words and look forward to supporting you & your website over the coming years.

Rated 5 out of 5 stars

Excellent all around

I first reached out to Toolkit over three years ago, shortly after founding my company, with the intention of having them design our website. Like many new businesses, the early stages were full of challenges, and with the constant stream of work coming through the door, the website naturally took a back seat.

Over time, I was only able to drip-feed information to the Toolkit team, never quite managing to provide a complete brief. Despite this, they remained patient and professional throughout. It wasn’t until recently that I finally pulled everything together and gave them what they needed to complete the design.

Emily has been instrumental in this journey—her encouragement, positivity, and unwavering professionalism kept me motivated when it would have been easier to let the website slide further. As a perfectionist, I’m very particular about detail and quality, and Emily ensured that every element met the highest standard, right up to the final touches.

The website itself features some sophisticated design elements that needed to work seamlessly across different screen sizes. Taylor and the development team have done an outstanding job bringing those ideas to life. The end result is something we’re incredibly proud of—and it stands as the largest investment we’ve made in our business to date.

I’m truly grateful to the entire Toolkit team. Their dedication, care, and craftsmanship have exceeded my expectations. Words can’t express how thankful I am.

5 June 2025
Unprompted review
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Reply from Toolkit Websites

Thank you so much Redi, we loved working with you and we're delighted we got there in the end! If there is ever anything we can do to help now the site is published and live, don't hesitate to reach out.

Rated 5 out of 5 stars

Supportive and professional services

We have been dealing with Toolkit since 2014 and have always found them professional and efficient with dealing with any development or hosting requirements.

4 June 2025
Unprompted review
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Reply from Toolkit Websites

Thanks Richard, it's been great hosting & supporting your website with you over the last 11 years.

Rated 5 out of 5 stars

Many Thanks to the team for their…

Many Thanks to the team for their immense support and patience throughout the project. David, James and the amazing Emily exhibited great customer service throughout the entire project and I 100% recommend Toolkit if you are looking for a website designer.

18 December 2024
Rated 5 out of 5 stars

Great design, prompt communication and friendly team

We used Toolkit to create a new website for our community music festival.
The team came up with a great design straight away and the whole build was very smooth and quick! Nothing was too much trouble which made the process very easy!
Highly recommended!

29 November 2024
Unprompted review
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Reply from Toolkit Websites

What a cool website to work on! Thank you Emma for you lovely review. We hope the new site helps ticket sales and look forward to seeing all the images from next years event!

Rated 5 out of 5 stars

Can't thank the team enough

Can't thank the team enough, especially Emily who was great through the entire process. I have to mention how quick they reacted to my direction and nothing was too much of a pain to achieve.

Absolutely would 100% recommend in the future.

11 December 2024
Unprompted review
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Reply from Toolkit Websites

Appreciate the kind words, thanks DJ Jay! Good luck with the new website, we hope it brings in loads of bookings for you.

Rated 5 out of 5 stars

Second to none

I would like to say a huge thank you to the whole team at Toolkit for their help over the years, including the calm leadership of our website redesign that went live in 2020. But it's also been the more general support that they've given me when my website updates have gone wrong, or I've had a technical query. Toolkit's response has always been timely, friendly and helpful, and I would whole-heartedly recommend them to anyone needing a website design service and support.

30 September 2024
Unprompted review
Toolkit Websites logo

Reply from Toolkit Websites

You're very welcome, we're always here to help and that won't change. Good luck with your new site and call us if we can ever be of help with any changes, updates or SEO queries you may have.

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