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Toluna Reviews 

240,763
•
TrustScore 4 out of 5

4.2

Market Researcher
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Review summary

Created with AI, based on recent reviews

Considering 24,452 reviews, reviewers had a great experience with this company. Customers frequently find the surveys engaging and enjoyable, appreciating the depth and variety of questions. Many people highlight the platform's ease of use and the clear, understandable nature of the content, valuing the opportunity to voice opinions and contribute to product development. However, some customers noted recurring issues with being screened out of surveys, often after investing significant time. People also mentioned dissatisfaction with reward options, citing limited choices, delays, or unavailability. A few others reported surveys being buggy, freezing, or showing as unavailable despite being listed.

What people talk about most

User experience

People report positive experiences with user experience, finding the platform supportive, user-friendly, and... See more

Website

Clients share ambiguous opinions on the website, with some reviewers praising its ease of navigation and... See more

Product

Users describe ambiguous interactions with the product, with some reviewers finding it good and reliable for... See more

Payment

Consumers find payment to be ambiguous, with many reporting significant delays in receiving their cash outs... See more

Application

Reviewers mention ambiguous feedback about the app, with many praising its ease of use, simple interface, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I like about those surveys I'm answering, I'm learning new things and assess their uses in my daily life. But sometimes I can't answer surveys because it says I'm not qualified, actually it happens fo... See more

Company replied

Rated 4 out of 5 stars

Majority of surveys are easy to navigate and give your responses. However there are times when you invest a significant amount of time ( over 15mins) and have completed 90% of the survey only to have... See more

Company replied

Rated 4 out of 5 stars

You constructed the survey to qualify for more surveys in the future. I seem well. I hope to qualify for more surveys in the future. I have gotten more disqualifications in the past than normal.And wh... See more

Company replied

Rated 4 out of 5 stars

A few problems recently - every invitation to complete a survey when clicked resulted in my being told the survey was no longer available. As soon as I cleared by Toluna cookies all was well! I'm no... See more

Company replied

Company details

  1. Market Researcher
  2. Media and Marketing Agency
  3. Media Company
  4. Online Marketing Agency
  5. Software Company
  6. Web Hosting Company

About Toluna

Written by the company

toluna.com
toluna.com

Join.Participate.Get Rewarded.

Join our global community of millions of Influencers, everyday people like you, and be empowered to transform the products, services and brands that matter to you!

Join Toluna now to share your opinion by participating in surveys and get rewarded!

toluna.com

How does it work?

It’s all about getting your voice into the right ears for great rewards. Plus it’s easy and it’s fun. Your opinion will not only help market research but allow you to keep your finger on the pulse.
As a bonus, don’t hesitate to engage in our community polls and discussions as well as play fun games.

toluna.com

What can you earn?

You receive rewards in the form of points which can be redeemed for gift cards or cash! You can get points for simple things like signing up and filling out your profile but most importantly
for answering surveys. The more you participate the more you earn.

 

You can also download our app for free and enjoy the experience on the go! 

Get the Toluna App from the Google Store!Download the Toluna App from the App Store!


Register today and start getting rewarded

Register

Contact info

4.2

Great

TrustScore 4 out of 5

241K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.2

All reviews

(240,763)

67,228 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 3 out of 5 stars

Does age matter?

I more often than not get knocked out of surveys now so don't know whether it is an age thing or what.

13 July 2026
Rated 5 out of 5 stars

Surveys are quick and easy!

Easy to answer and straightforward questions and easy to provide information requested via check boxes or drop-down menus, and no long and drawn out surveys, thus far, that required me to stop and revisit later due to time constraints in completing the surveys.

18 July 2026
Rated 5 out of 5 stars

From the time of me starting with…

From the time of me starting with Toluna, as I took surveys. it made me think on products and made me realize why I was using a certain product against others - I needed the points as well. The new layout is so educational. Thank you

12 July 2026

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