Could not find this part, which was crucial to fixing my wall-hung toilet, on any other web sites. Delivery was prompt although price was premium. Good information on website which allowed me to easil... See more
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Review summary
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Reviews shaping this summary
Good toilet flusher that saved us having to purchase a complete new cistern. We had some difficulty with fitting, but Steve and team were really helpful and gave us great help in getting it all sorted... See more
One case where “exceptional service” is for once not hyperbole. The website is very helpful and well laid out, but the personal response is something else. Instant response to a query, out of normal... See more
Great service, identified the valve I needed for me. Steve emailed me back that night with the product I needed and extra information regards conversion kits. Parts delivered really quick. What... See more
Company details
Information provided by various external sources
WC Toilet Spares Cistern spare parts including spare toilet float valves and flush valves for toilets. B&Q toilets and part spares for toilet cisterns, Siamp, Derwent Macdee, Thomas Dudley, Wirquin, Torbeck
Contact info
Wincham Lane, CW9 6GG, Wincham, United Kingdom
- 01606334122
- steve@toiletspares.co.uk
- www.toiletspares.co.uk
4.9
Excellent
3K reviews
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Hasn’t replied to negative reviews
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Great advice and support from ToiletSpares
Great advice and support from ToiletSpares. I was able to obtain a replacement toilet flush plate to replace one that is no longer made. Competitive price and quick delivery too.
18 November 2025
Parts arrived in good time and were as…
Parts arrived in good time and were as expected
10 November 2025
Easy to order and next day delivery
3 November 2025
Schwab 187.1200 cistern…
Very good advice from staff on parts and method required to undertake Schwab wc cistern repair after emailing pictures of existing setup
14 November 2025
Efficiency is the buzz word
I have not known many companies as efficient as they are along with excellent customer service. From 1 simple photo they come up with the solution too my problem, that’s twice now in as many weeks
8 November 2025
Fast delivery, great customer service.
Fast delivery, perfect item and excellent customer service.
14 November 2025
Unprompted review
Wish all firms performed like this
Easy buying experience from buying to delivery ,arrived well packaged and quickly product done the job would definitely use again
4 November 2025
Amazing customer service
The part I’d ordered arrived quickly and seems to be of good quality.
I contacted them because I (as a complete novice) was having trouble fitting it. They replied quickly, very kindly confirming that it was the right part and walking me clearly through the adjustment I needed to make to fit it.
10 November 2025
Unprompted review
Quick & easy
Easy to find what we wanted. Good price. Delivered the part swiftly. It was the correct part and the problem was fixed. Perfect thank you.
27 October 2025
Arrived quickly and it did the job.
2 November 2025
I received excellent and practical…
I received excellent and practical advice and a very rapid response
18 October 2025
Very helpful and informative
18 October 2025
I have given you 4 stars because the…
I have given you 4 stars because the way you parcelled up the spare part meant it burst open and a piece of it got lost!! I have had to employ the missing piece from the old cistern.
Never mind, because I am very impressed with your prices!
20 October 2025
5* service
Very quick delivery. Identical parts as per order. Easy to install and complete job
7 October 2025
Great service
Great service, identified the valve I needed for me. Steve emailed me back that night with the product I needed and extra information regards conversion kits. Parts delivered really quick.
What's not to like?
Recommend without reservation 👌
21 October 2025
go the extra mile(s)!
I was looking for a European-brand cistern part, and a well-known national plumbing merchant directed me to ToiletSpares - I’m glad they did! The items were competitively priced, delivered on time, and well packaged. The customer service was exceptional, even offering a video call to discuss the products and provide installation advice. I’ll happily recommend ToiletSpares and will definitely use them again in the future.
17 October 2025
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