Incompetent, Dangerous, and Dishonest – Avoid at All Costs
I have spent over £800 with this garage over the past month, only for my car to be repeatedly misdiagnosed, damaged further, and left in a dangerous condition.
Here is the reality of how they operate:
Round 1 (Misdiagnosis & Overcharging): I brought my car in with a coolant leak. They misdiagnosed the issue, replaced a water pump gasket, and charged me a ridiculous £500, claiming they were giving me a "massive discount."
Round 2 (More Unnecessary Costs): They claimed they tested the car, but it was still visibly leaking the moment I drove away. I took it back, and they charged me another £300 to replace a corroded pipe that I have since found out did not even need replacing.
The Breakdown: Two days later, the exact same issue caused my car to break down on the motorway. The RAC patrol looked at it for just 10 minutes and immediately identified that the entire water pump needed replacing.
Round 3 (Gross Incompetence): I took the car back with the RAC's diagnosis. They replaced the pump for "free," but the leak still remained. I have since taken the car to a reputable garage who confirmed this place installed a completely faulty water pump.
Sabotage & Denial: To top it off, my engine warning light came on after they worked on it. They denied responsibility, but my new garage discovered that multiple components under the hood had simply been left unplugged by this team.
The two individuals running this business are rude, unprofessional, and entirely out of their depth. They wasted my time, drained my wallet, and put my safety at risk on the motorway. Do not risk your money or your safety here







