Do. Not order from this company! They sent me 2 of what I ordered and refuse to refund me. They are scammers! My order was over $150.00 and was charged 2 times that amount and only offering me $30... See more
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I have never ordered from them before but everything went just fine. I was worried when I couldn't get proper tracking information but that was due to Canada Post. They do not put in the tracking unti... See more
For the price points the clothes we good. Fit is fine. Delivery was very late and no tracking of package until two days before. All in all if I find something interesting I will return. FYI the co... See more
I am always sceptical of ordering goods online from a name that I don't recognise, but Tluly did not disappoint! I was kept informed of each stage of my order from start to finish. Ordering was easy... See more
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SCAMMERS
Do. Not order from this company! They sent me 2 of what I ordered and refuse to refund me. They are scammers! My order was over $150.00 and was charged 2 times that amount and only offering me $30.00 …..starting at $10.00 refund after 17 email
Love these sweaters
The sweaters I ordered are so pretty. Very high quality and so soft. I love them and plan on buying more soon.
It was easy to order these from this…
It was easy to order these from this company but I could not wear either one of them and now I’m faced with having to return them
I have one item that does not fit that…
I have one item that does not fit that I need to return. How do I go about doing that. I can order another item in its place.
The items were as expected
The items were as expected. I will enjoy wearing them. Thank you
Great company to deal with
Love these clothes. Well made and good sizing. I ordered last year and the sizing was off. Although their return policy said otherwise, they graciously agreed to replace the order at NO cost to me!
RUN DONT WALK...NOT REPUTABLE
I ordered two dresses for a wedding from a site called "Made in South Carolina", and when I received them the packaging said Tluly. The quality was VERY POOR. Nothing like the description, and they did not fit. I sent an email to Customer Service to ask how to return them, and after going back and forth explaining the problem, they offered me $24 on a $112 order. I have sent them a message letting them know that is completely unacceptable, and that I consider this a scam under US consumer protection law. I will be taking this to the Attorney Generals office if they do not honor my request for a full refund. This is a major hassle, and I would never recommend them. RUN DONT WALK!!!!!
I ordered two dresses because ibwasnt…
I ordered two dresses because ibwasnt sure how they would fit It’s for my son‘s wedding. I got the dresses. One size was too small. Wanted to send it back. They said they wouldn’t give me a refund. They wanted to offer me $10 so I’m finally just be with my credit card company. They told me to go ahead and contact my bank to get a refund so I will be contacting my bank. I would not deal with these people
They were horrible to deal with
They were horrible to deal with - I tried to return. They offered me $30 for $105 worth of clothes. They said I could keep - they don't fit I want my money back. Nice gig. The material was cheap and prints not as shown online. DO NOT BUY from them - they are CROOKS
I received my item within 10 days
I received my item within 10 days.
The fit is true to size.
I like the style
I love the shirt but I must have…
I love the shirt but I must have ordered it twice as I got this same shirt months previously :(
Need to return one so I sent an mail asking the process.
My mother is a senior citizen who…
My mother is a senior citizen who ordered 2 dresses from this website and needed to process a return bc the dresses did not fit her. This website customer service would not process a return and offered $6 for the dresses.
Rip off…
Will not let me return an item it is to small for an xl.They say it would cost to much money to return
I LOVED THE DRESS !!!!!!!!
THANKYOU TLULY....!!!! I ORDERED A BEAUTIFUL BLUE AND GREEN DRESS...WHEN IT CAME IN AROUND 3 WEEKS, THE DRESS WAS SO BEAUTIFUL JUST LIKE THE PICTURE, BRIGHT AND FRESH...THIS IS THE FIRST TIME I EVER ORDERDD FROM TLULY..BUT..I WOULD ORDER AGAIN FOR SURE.. THE CLOATHES ARE SUCH A GREAT PRICE AND A LOT OF THEIR STUFF IS VERY UNIQUE, FOR EXAMPLE THE JUMPERS AND TOPS...THEY ARE SO NICE....I WOULD DEFINATELY SAY THAT TLULY IS A GREAT SITE TO SHOP...CHEAP AND CHEERFUL AND VERY AFFORDABLE FOR ALL OF US..!!!! THE DELIVERY TIME TOOK ""3 WEEKS PLUS 2 DAYS WHICH IS NOT TOO BAD, BUT I CAN ASURE YOU ALL....THE DRESS I RECEIVED IS JUST SO BEAUTIFUL AND I CAN HONESTLY SAY THAT I WAS SO WORRIED AFTER READING SOME OF THE BAD REVIEWS....BUT...MY EXPERIENCE WAS VERY POSITIVE INDEED...IF I CAN PUT A PICTURE OFMY DRESS HERE I MOST DEFINATELY WILL...I AM SO HAPPY WITH IT.
I RECOMMEND TLULY TO YOU ALL IF YOU WANT CHEAP AND CHEERFUL...BUT DO GO BY THE CHART....I AM A CLASSIC SIZE 14 AND I GOT THE SIZE XL AND IT FITS LIKE A GLOVE.
THANKYOU SO MUCH TLULY !!!💖
Horrible dresses
Horrible dresses; nothing like the description. On an $81.00 order at first they were only willing to refund me $18!!!( Probably only what the dresses were actually worth) Much back and forth with Customer Support and finally they were going to refund me $64...we shall see
Good value
Item arrived in good condition & within a reasonable time. Outfit is fabulous. Sizing a little smaller than true, would recommend purchasing a size up.
I didn’t like the fact that my order…
I didn’t like the fact that my order wasn’t right and two items were on that order that I didn’t order. You said you were refunding me that and I’m waiting to see that on my bill. That was the only problem I received my sweater and I like it.
The dress I ordered was so different to…
The dress I ordered was so different to what I received. It is horrible This is called false advertising
Truly is a Scam
I ordered 4 dresses on the 4the of September. I had not received any update as to what was taking so long. I have constantly been contacting them, in Messenger. I received a response on the 23rd September asking me whether I would accept a refund for 2 of the dresses that were not available. I answered yes. I am still waiting for refund, except I received an email supposedly they are having shipped all 4 items from Korea, yet when I attempt to track the items, it says that there is no tracking available. I emailed, messaged the company last night from Australia, no response. I think I have been SCAMMED! Do not buy from this company!
Horrible Company-Do not do business with them
Not only did they not send me the whole order, when I wanted to return items they offered me $80 on a $399.50 bill and I could keep the clothes. I didn't want the clothes, they didn't fit, the quality was not good, it is cheap. The sets do not match. It is the worst experience I have had purchasing clothing online. They are fraudsters. I have filed a dispute with PayPal.
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