Tjingo Reviews 748

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The website had an error while we were booking our holiday. We were unable to book extra lugage. According to the site we could contact them at a later moment to book extra lugage. It turned out they... See more

Rated 5 out of 5 stars

Excellent service. Online the hotel suddenly was full, so I called Tjingo. The very friendly lady picked up the phone to call the Egyptian hotel while I was on hold and made some more calls to finally... See more

Rated 5 out of 5 stars

Our rise was not to expensive, the place is very nice we like to go on a vacation and my father always booked at Tjingo so this time its the same, We have seeked for a resort at greece at Kalithea, an... See more

Rated 5 out of 5 stars

Alle perikelen over Thomas Cook ten spijt, hebben de dames van Tjingo ons uitstekend van info voorzien en onze vakantie door omboeken gered. TOP!!

Company details

  1. Travel Agency

Written by the company

Tjingo is al meerdere keren door de bezoekers van Zoover verkozen tot beste en populairste online reisbureau, én tot beste zonvakantie-aanbieder. U boekt bij ons dus niet alleen de scherpste deal, maar ook met de zekerheid van uitstekende service. Inmiddels hebben al meer dan 1.000.000 vakantiegangers via Tjingo hun vakantie geboekt – voordelig, vertrouwd en zonder gedoe. Nog niet overtuigd? Met onze Laagsteprijsgarantie op reizen van onder andere TUI, Corendon, Alltours en vele andere bekende merken, weet u zeker dat u nooit te veel betaalt. Vergelijk zelf op Tjingo.nl – en ontdek hoeveel u kunt besparen op uw volgende zonvakantie.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

748 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review

Our rise was not to expensive, the place is very nice we like to go on a vacation and my father always booked at Tjingo so this time its the same, We have seeked for a resort at greece at Kalithea, and on that moment we have seen Kalithea Horizen royal the resort where we did go 15 years ago, Very good service!

9 March 2023
Unprompted review
Rated 3 out of 5 stars

Extra costs for lugage due to website system error

The website had an error while we were booking our holiday. We were unable to book extra lugage. According to the site we could contact them at a later moment to book extra lugage. It turned out they were unable to book extra lugage at Ryanair for us. We had to do it ourselves which was almost double the price. The customer service employee was helpfull and kind but the extra costs are an unpleasant surprise. We would appreciate a compensation.

14 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. Online the hotel suddenly was full, so I called Tjingo. The very friendly lady picked up the phone to call the Egyptian hotel while I was on hold and made some more calls to finally conclude that I can still go to my favourite destination. Well done!

4 August 2022
Unprompted review
Rated 5 out of 5 stars

Fast and Accurate

My latent booking was handled fast and accurate, even in a period of bank hollidays.
Request for corrections was also taken care off in less than 24 hours.
Correct and tmely email massages for booking , updates and payments.
Best online travel service I know

14 January 2013
Unprompted review
Rated 4 out of 5 stars

Good price!

Same service as with the ususl touroperators but for a better price.
But suggesting to ask for a special roomnumber at check-in is the worst tip I have had.

14 January 2013
Unprompted review
Rated 5 out of 5 stars

All went fluent. very good experience!!

Reservation went Perfect. Tjingo did all to select the right Holiday. Have 2 Young kids ( 15 and 17 ) and Tjingo selected the right Holiday Park @ Koss.
Local support was also great!!

Thanks Tjingo!!

14 January 2013
Unprompted review
Show reviews in all languages. (748 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look