Tiny Box Company Reviews 

3,648
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 718 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality and wide variety of the boxes and gift bags, noting that products consistently arrive safely, securely protected, and perfectly suited for special presentations. Many people also appreciate the remarkably prompt delivery times and the helpful, attentive support provided when placing orders for both blank and custom items. Some reviewers were not happy with frustrating delivery delays caused by external courier services or completely lost parcels during transit. A few customers additionally noted occasional quality flaws, mentioning issues like damaged structures, misaligned magnetic closures, or incorrect specifications upon arrival.

What people talk about most

Product

People report positive experiences with product, highlighting high quality, sturdiness, and a great variety... See more

Quality

Reviewers mention positive feedback about quality, consistently describing the items as well made, sturdy,... See more

Delivery service

Clients share positive opinions on delivery_service, frequently highlighting the speed and reliability of the... See more

Order

Consumers find order to be positive, highlighting an easy ordering system and fast turnaround times.... See more

Service

Reviewers highlight positive aspects of service, describing it as fast, reliable, and backed by prompt,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more

Company replied

Rated 5 out of 5 stars

I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more

Company replied

Rated 5 out of 5 stars

My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more

Company replied

Rated 5 out of 5 stars

Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more

Company replied



Company details

  1. Packaging Supply Store

Information provided by various external sources

We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.


Contact info

4.8

Excellent

TrustScore 5 out of 5

4K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.8

All reviews

(3,648)

645 reviews in the last 12 months

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Rated 5 out of 5 stars

Needed a specific sized box for a gift…

Needed a specific sized box for a gift which was for an adult baptism and came across this site. Measurements were spot on and delivery fast. Would use again and definitely recommend.

12 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you so much for the lovely review. I hope the baptism went well and it was a good day.

Rated 5 out of 5 stars

I was very happy with my order

I was very happy with my order, as the range of products, prices and delivery are impressive.
I will be ordering again in the near future.
I highly recommend.

Thank you

12 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 4 out of 5 stars

Good company but delivery dodgy

Company excellent but twice now packaging box has a tear in it and bashed in corner -this time contents ok

10 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review. We're sorry for the issues with the deliveries. Please always send us your order number and images of any damage to hello@tinyboxcompany.com as soon as possible and our customer service team can look into it for you and send out replacements if needed.

Rated 5 out of 5 stars

Excellent communication

Excellent communication, superlative product, well designed, intuitive website, honest pricing and speedy delivery. What can I add? How about all the stars in the firmament...

2 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! (:

Rated 5 out of 5 stars

5 Star CS from start to finish

5 Star CS from start to finish, first time using there print service and not being an experienced graphics designer the logo I sent wasn't up to scratch quality wise, however Hannah explained in detail what they needed and in no time at all my order was processed and on my doorstep much sooner than I expected. I have used this company several times now and the quality of there products is superb. Hope this doesn't sound to much like an AI review :) Huge thank you to all involved.

20 January 2026
Unprompted review
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you had a good experience with the printing for the first time and that Hannah was able to help out - she's fantastic! Your feedback will be passed over to her (:

Rated 5 out of 5 stars

Fantastic product

Fantastic product, excellent communication and a speedy delivery. I think this sums up this great company.

24 December 2025
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review!

Rated 5 out of 5 stars

Excellent service

Excellent service. Arrived promptly, well packed and good product. Would definitely keep this company as go to for my requirements.

7 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! (:

Rated 5 out of 5 stars

Brilliant boxes and gift bags

I have been buying from Tiny Box Company for a while now, and all their boxes and gift/carrier bags have been of excellent quality. Their website often has bargains to be had too. The items always arrive well packaged in recyclable materials and I have never received anything that has been damaged in any way. Recommended!

5 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so glad that you were happy with your order and your feedback has been passed over to our warehouse team as well (:

Rated 5 out of 5 stars

Very good service

Very good service. Packaging was done very well, and no items were damaged. Delivery was prompt. I will probably be using this company several times in the next few years as my business develops. Also, am very happy with the boxes. The size was perfect and it looks good.

5 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review! We're so pleased that you were happy with your order! (:

Rated 5 out of 5 stars

Great product

Great product. Great service. Rapid delivery. Sensible pricing.

4 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review (:

Rated 5 out of 5 stars

Great experience!

Great quality items. Quick delivery and very well packaged! Very professional company!

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Excellent quality and price

Excellent quality, excellent price and brilliant speedy secure delivery. Easy website to use and good selection.

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review!

Rated 5 out of 5 stars

Fantastic.

Fantastic.
Will forever be my go to for my jewellery packaging.

3 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review (:

Rated 4 out of 5 stars

Boxes weren’t scored so hard to fold

I really like the eco friendliness of all the products which is what drew me to ordering but I’m a little disappointed as quite a few of the boxes were not scored so it was really hard to put them together and then they didn’t look very neat.

1 January 2026
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the review. I am sorry that you were having issues with the fold lines on the boxes. They will be much easier to fold one way than the other. If you think there is an issue, please always send us images to hello@tinyboxcompany.com asap, and we can take a look into it for you and, if necessary, send out replacements.

Rated 5 out of 5 stars

I have bought from this company several…

I have bought from this company several times now and will always return. The product is exceptional. Well designed , great quality and is wonderful for packaging my jewellery in. It fits perfectly with the values of my brand so I am proud to send out my product in tiny box packaging.

31 December 2025
Tiny Box Company logo

Reply from Tiny Box Company

Thank you for the lovely review. We're so glad that you were happy with your orders and keep coming back!

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