I recently added 25 extra users to our company account and paid for this mid April as we had run out of licences. Since this I have has a new employee start with us and have gone in to add them as a... See more
Company replied
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I recently added 25 extra users to our company account and paid for this mid April as we had run out of licences. Since this I have has a new employee start with us and have gone in to add them as a... See more
Company replied
I had to contact Customer Support and Gary W. was gave really excellent service. He was competent, a good listener, willing to help, and willing to share knowledge openly. Having good service like... See more
Company replied
Until today we have had never an issue with TIMEMOTO.....but today we have made a mistake. we have registered a new member with an inactive Mailadresse. We have tried to activate the account which d... See more
With absolute dread, I emailed the help desk thinking I would get some generic AI generated answer. Imagine my delight when a real human being (the magnificent Gary Williams) called me and went on to... See more
Company replied
TimeMoto is a complete time & attendance solution that is easy to use and fits every business. Use TimeMoto Cloud to clock in, clock out, monitor attendance, run reports and more. Or connect it to TimeMoto's carefully designed Time Clocks.
Heliumstraat 14, 2718 SL, Zoetermeer, Netherlands
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 1 week
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Great service from Emma in the support team - thank you for all your help!
Gary gave me absolutely brilliant support when needed He provided me with a step by step guide, calm and supportive through my lack of knowledge. He ensured I feel more confident using the system now. Thanks again Gary. Top class support
Mr. Francisco took care of our network problems, solving them in a very professional, but friendly way. At the end gave a look at the system to be sure everithing was ok and gave us some more tips about the software and the device. Never had such an assistance! Very very positive!
Great customer service! Being new in using this type of service and product, I am completely happy with the support received when I needed help!
On three occassions we have needed phone support from Timemoto and on each occassion it has been a swift and satisfactory resolution. On our support call today Gary was most helpful and solved our issue within 5 minutes
have used Timemoto for years but had a particular issue with a new install. after the initial backwards and forwards with emails I was assisted by Emma who was marvellous. she was helpful, polite and understanding when it came to dealing with fossils like myself with very little IT knowledge. the only very small gripe I have is the contact times, sometimes it takes a while for assistance emails to be answered. All in All a great help from a great company.

Reply from TimeMoto
I was assisted by Gary and he was perfect. Job was sorted in no time and he really knew what was the problem. it has been few times over the years and Gary always solve any problem with the machine or divise.
Very satisfied customer,
Mrs Morgan

Reply from TimeMoto
We are always satisfied with your interventions,always efficient, and very clear explanations!
I had several questions, which were always answered promptly. There were a few problems with understanding and these were all clarified over the phone. Mr. Giesen for the German support is great!
It’s hard to connect to support team but when you can talk over the phone they will sort out the issue quickly.

Reply from TimeMoto
Fast support and friendly advice to get the best out of the sitatuon.
The timemoto functions are versatile and easy to understand. The tool is super clear and very suitable for everyday use. Most of all, I would like to emphasize the customer support, which responds promptly and excellently in the event of any uncertainties. With this in mind, best regards to Mr. Groß
Difficult problem when the supervisor details were lost.
Email support was excellent and the problem was resolved quickly by Emma Wilshire.
Most refreshing to get everything sorted in such a timely, efficient and friendly manner.
I can't praise the support staff enough.
Until today we have had never an issue with TIMEMOTO.....but today we have made a mistake. we have registered a new member with an inactive Mailadresse. We have tried to activate the account which did not work bacause the Mailadresse was on a bouncing list.
Yesterday we contacted TIMEMOTO Service and Manager Burak Akbal could help us quickly!
....so we are Happy
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