My first time shopping with Tiki Surf Shop. I ordered online and was having an issue applying a discount code. I dropped the store a message and they followed up by email with me. Kelly was particular... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Great advice and service as always from the guys at the Braunton store - lets hope there is some swell when i come down Friday to try the new board - that is about the only thing they cannot control... See more
Company replied
Order was dispatched and delivered quickly. No issues with order except that the price tag on one time was less than I had paid online, but after querying it with Tiki customer services, Kelly respond... See more
Great service as always. O'Neill Superfreak surf boots delivered in good time, very happy with the product. It's convenient that Tiki use Royal Mail as they are far better and more reliable than other... See more
Company details
Written by the company
Tiki Surf Co, established in the UK, is a revered name in the surfing industry, renowned for its comprehensive range of high-quality surfing gear and accessories from home grown brands to legendary brands like Volcom, Billabong, Patagonia, Vans, Santa Cruz, Yeti & many more! Founded in the early 1960s, Tiki has grown from a small surf shop in North Devon into a leading brand that embodies the surf culture and lifestyle. With a commitment to innovation and sustainability, Tiki Surf Co offers everything from surfboards, wetsuits, and clothing to accessories, catering to surfers of all levels. Their dedication to the sport and its community is evident through their support of local events and environmental initiatives. Tiki Surf Co remains a go-to destination for surf enthusiasts seeking quality, expertise, and a deep connection to the surfing heritage along with winter sports and skate gear.
Contact info
Caen Street, EX33 1AA, Braunton, United Kingdom
- 01271 816070
- info@tikisurf.co.uk
- www.tikisurf.co.uk
4.8
Excellent
236 reviews
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Hasn’t replied to negative reviews
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Excellent customer service
My first time shopping with Tiki Surf Shop. I ordered online and was having an issue applying a discount code. I dropped the store a message and they followed up by email with me. Kelly was particularly helpful to resolve the issue. Delivery was free with my purchase and super quick. I was really impressed with the personal and friendly service provided and delighted with my ski helmet. I will definitely be back for my ski and surf purchases going forwards.
2 December 2025
Unprompted review
Happy customer
Happy customer, easy to order, quick delivery, item as described, perfect fit, so didn’t have to return and exchange.
12 September 2025
Ordering was easy and garment arrived…
Ordering was easy and garment arrived on time and was exactly as advertised
27 September 2025
Good communication and product
28 September 2025
amazing company great easy website…wetsuits
amazing company great easy website quick and easy delivery was spot on very happy customer would highly recommend
24 September 2025
Great quality item
Great quality item, all sealed , nice first time user discount. Very quick delivery. One happy customer
22 September 2025
Good tees and delivery …
Tees look great but not worn yet as I’m taking them over to Australia for the grandsons!
18 September 2025
Good customer service
My order was delayed. Tiki customer service went above and beyond to resolve this issue. They were very helpful.
4 September 2025
Reply from Tiki Surf Shop
Hey Jennifer. We can see the order shipped on the 4th of September and there was a failed delivery on the 5th. According to our tracking Fedex has it at one of their local facilities. Our customer service team will email you now on the address you've provided and are always on call to help. Please understand that once we ship an item, the responsibility for delivery lies with the courier, in this case Fedex.
Reply from Tiki Surf Shop
Thanks so much! We really appreciate your continued support and are glad you’re happy with our service.
Extremely helpful staff when I wanted…
Extremely helpful staff when I wanted to switch sizes
30 August 2025
Reply from Tiki Surf Shop
Thanks for the feedback! We’re glad our team could help you switch sizes and make the process easy.
Amazing product at great price with…
Amazing product at great price with free delievery. I have already recommended to a friend who has bought from the site. An excellent sale if you want to get a good quality SUP for great price.
30 August 2025
Reply from Tiki Surf Shop
Thanks so much for the fantastic feedback! We’re thrilled you’re happy with your SUP and that you’ve already recommended us to a friend 🙌 Enjoy your new board!
Easily accessible website and quick…
Easily accessible website and quick delivery. Also had to email the company about a blue light discount code and they sorted it in 24 hours sending me a personalised code.
29 August 2025
Reply from Tiki Surf Shop
Thanks for the great feedback! We’re glad you found the website easy to use, enjoyed fast delivery, and that we could sort the Blue Light discount quickly for you.
Reply from Tiki Surf Shop
Thanks for the feedback! Glad you enjoyed our selection and found the team helpful.
great service
great service, speedy delivery and super product. had an issue with one order that was resolved super quick by the team . highly recommend
27 August 2025
Reply from Tiki Surf Shop
Thanks so much for your review! We’re glad we could sort your order quickly and that you’re happy with the product. Really appreciate your recommendation.
Reply from Tiki Surf Shop
Thanks for the feedback! We’re glad our team could help.
Quick and easy web site and great…
Quick and easy web site and great friendly service at the shop on collection of my items.
19 August 2025
Reply from Tiki Surf Shop
Thanks so much! We’re glad you found the website easy to use and enjoyed the friendly service when collecting your items.
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