Tick Travel Insurance Reviews 

3,628
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the rates are extremely competitive compared to others on the market. People consistently point out how simple the website is to navigate and how straightforward the overall purchasing process feels from start to finish. Travelers also appreciate the comprehensive coverage options available, making it easy to tailor policies to specific trips like cruising or motorcycling. Some reviewers were not happy with technical issues, mentioning unexpected system errors, login difficulties, and occasional problems completing their online quotes smoothly. Travelers occasionally noted that these digital hurdles required extra patience while setting up their necessary insurance policies.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the rates to be very competitive, affordable,... See more

User experience

People report positive experiences with user experience, consistently praising the platform as simple to... See more

Website

Customers had positive experiences with the website, consistently highlighting how user-friendly and simple... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful and the overall experience... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more

Rated 5 out of 5 stars

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutel... See more

Company replied

Rated 5 out of 5 stars

My daughter 20 yr old and her partner travelled to Bali for the first time and unfortunately had to make a claim. The Tick team were wonderful talking with my daughter on the phone at a very stressful... See more

Company replied

Rated 5 out of 5 stars

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(3,628)

2,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

I have used Tick insurance in the past

I have used Tick insurance in the past! Always one of the cheaper insurance companies, with the highest cover! Highly recommend :)

16 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Mack,
Thank you for your positive review and your continued loyalty.
We're pleased our pricing is able to meet your travel needs.
Wishing you wonderful adventures ahead!
Safe travels,
Rachael

Rated 5 out of 5 stars

Fingers crossed and touch wood

Fingers crossed and touch wood, Ive never had to use my travel insurance. However, Ive found Tick Travel easy to navigate and to purchase from. Its relatively inexpensive but appears to cover all the necessary things, and allows you to upgrade where needed for things like skiing or motorbike riding (or not pay for if you dont) - I like that ;)

16 July 2026
Rated 5 out of 5 stars

Easy to use

Easy to use, easy to understand, value for protection

13 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Jordan,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

We have used tick travel the last few…

We have used tick travel the last few times that we have travelled. It is quick and easy to purchase.

16 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Christopher,

Thanks for choosing Tick Travel Insurance again!

We look forward to helping protect your future travels.

Safe travels,

Jesse

Rated 5 out of 5 stars

As a first time traveller

As a first time traveller, Tick Travel was so easy to navigate and easy to use

16 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Nichole,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

From my prespecive from just starting ,

From my prespecive from just starting ,
I was happy to see the Trustpilot taking a netural outlook. We all need to be able to speak their mind and equal standing in both sides of lawful retrebution.
Trustpilot have been to able to see the issuses and were happy to poactive genuine feed back and positive
manner.
I have respect them highly.
Cheers
Richard Howard.

19 July 2026
Unprompted review
Rated 5 out of 5 stars

Fast

Fast, efficient and value for money. Been using Ticj for almost 4 years for all my travel insurance needs.

14 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Ee Ching,

Thanks for choosing Tick Travel Insurance again!

We look forward to helping protect your future travels.

Safe travels,

Jesse

Rated 5 out of 5 stars

Tick was an easy site to use and the…

Tick was an easy site to use and the price was right for me

16 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Cheryl,

Thank you for your 5-star review. We're glad to hear our pricing met your travel needs.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 4 out of 5 stars

Easy to navigate to get a quote

Easy to navigate to get a quote. Even when we had to disclose pre existing conditions it was all simple and straightforward.
This is the 2nd time we have insured with Tick.
We haven’t had to claim anything yet but hopefully if we do it will be just as straightforward.

15 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Lydia,
Thank you for your 5-star review and for choosing Tick again.
We're delighted to hear that you found the quote process easy to navigate and that declaring your pre-existing medical conditions was simple and straightforward.
We appreciate your continued trust in us.
Safe Travels,
Rachael

Rated 5 out of 5 stars

Super easy straight forward to select

Super easy straight forward to select, I always use tick insurance for all my trips

15 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Heather,

Thanks for choosing Tick Travel Insurance again!

We look forward to helping protect your future travels.

Safe travels,

Jesse

Rated 5 out of 5 stars

I’ve always used tick travel insurance

I’ve always used tick travel insurance. Reasonably priced. I made a mistake on my policy. The lady I spoke with was lovely and helpful. Couldn’t correct it on her end but made sure it was noted on my file and sent me an email with changes made

15 July 2026
Rated 5 out of 5 stars

Proffessional accurate information

Proffessional accurate information

15 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Andre,

Thank you for your 5-star review!

Wishing wonderful adventures ahead.

Safe travels,

Rachael

Rated 4 out of 5 stars

Ease of purchase

15 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Rita,
Thank you for your positive review.
Wishing you wonderful adventures ahead!
Safe travels,
Jesse

Rated 5 out of 5 stars

Tick your the best insurance

I never have to worry about my insurance with tick , once I had to make a claim , sent my paperwork off to tick , they paid me straight away no hassles I recommend tick for your insurance also cheaper than anybody else
Kind regards
Irene johnsen

15 July 2026
Rated 3 out of 5 stars

Great value, just had an issue with the online platform but it worked out in the end.…

The value of the insurance is fantastic but I had issues with my online quote and completing the steps. I had to renter everything 4 times which was frustrating. Once I had entered everything, the screen looked like it was loading/processing then nothing would happen or say there was an error.

If this hadn’t of happened I would have been highly satisfied with the online quote process.

15 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Matthew,

Thank you for your review. We're pleased to hear you found our insurance great value, but we're sorry the online quote process wasn't as smooth as it should have been. We understand how frustrating it must have been to re-enter your details multiple times, and we appreciate your feedback as we continue to improve our online experience.

Safe Travels,
Rachael

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