Tick Travel Insurance Reviews 

3,628
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 2,451 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the rates are extremely competitive compared to others on the market. People consistently point out how simple the website is to navigate and how straightforward the overall purchasing process feels from start to finish. Travelers also appreciate the comprehensive coverage options available, making it easy to tailor policies to specific trips like cruising or motorcycling. Some reviewers were not happy with technical issues, mentioning unexpected system errors, login difficulties, and occasional problems completing their online quotes smoothly. Travelers occasionally noted that these digital hurdles required extra patience while setting up their necessary insurance policies.

What people talk about most

Price

Clients share positive opinions on price, consistently finding the rates to be very competitive, affordable,... See more

User experience

People report positive experiences with user experience, consistently praising the platform as simple to... See more

Website

Customers had positive experiences with the website, consistently highlighting how user-friendly and simple... See more

Service

Reviewers mention positive feedback about service, noting that staff are helpful and the overall experience... See more

Value for money

Customers consistently note positive experiences with value for money, highlighting affordable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've used Tick now for well over a decade, and have always been impressed by how easy it is to get questions or issues resolved. Tick is also very competitive on price, and I have hard evidence tha... See more

Rated 5 out of 5 stars

Very easy website to purchase. I wouldn’t go anywhere else after my husband injured his toe on our last trip and your Tick team rang us EVERYDAY to see if we needed anything etc They were absolutel... See more

Company replied

Rated 5 out of 5 stars

My daughter 20 yr old and her partner travelled to Bali for the first time and unfortunately had to make a claim. The Tick team were wonderful talking with my daughter on the phone at a very stressful... See more

Company replied

Rated 5 out of 5 stars

I have found that Tick Travel insurance is one of the best insurances on the market and usually the cheapest. I have had to claim on the insurance once and the claims process was quick and easy and i... See more


Company details

  1. Travel Insurance Company

Written by the company

Tick Travel Insurance is Australia’s award-winning and affordable travel insurance provider. We are dedicated to making travel protection simple, fast, and budget-friendly for your next holiday.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(3,628)

2,409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Quick easy,cheap

3 August 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Victor,
Thank you for your positive review!
Wishing you all the best on your next adventure.
Safe travels,
Rachael

Rated 5 out of 5 stars

Online this travel insurance was easy…

Online this travel insurance was easy quick and efficient, and explained the coverage .This is what I needed especially when there so many things to cover before you travel. The Price was great so there was searching around for a good price with great cover as everything was included in Trick Travel.

1 August 2026
Rated 5 out of 5 stars

Clear & simple

Simple process all the options clearly laid out. I really appreciated the pop ups that explained exactly what was covered.

2 August 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Kim,

Thank you for your 5-star review, we're glad you found our quote process simple and clear.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

100% give TTI a go.

Did a lot of research for travel insurance for our trip to Europe this month. TTI had great coverage and the price was fantastic. Do yourself a favour, get a quote from TTI.

1 August 2026
Rated 5 out of 5 stars

Good value

Easy to get quote online, good prices and allow for pre existing medical conditions without charging a huge excess like some other companies

31 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Steph,

Thank you for your 5-star review. We're glad you found our quote process easy and that our pricing met your travel needs.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 5 out of 5 stars

Efficient

Quick, easy to complete

2 August 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Wendy,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

Rated 4 out of 5 stars

Happy with Tick

Love Tick . Great pricing . Keep it up.

16 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Richard,

Thank you for your positive review.

Wishing you wonderful adventures ahead!

Safe travels,
Jesse

Rated 3 out of 5 stars

I did not receive the cover documents…

I did not receive the cover documents as indicated. I called Tick insurance to inquire & the agent who served me was able to assist me. On checking we noticed my email address had a typo error. I am travelling shortly my question is why didn’t the insurance team pick this up when the documents were returned as undeliverable and try another way to reach me

23 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Appudurai

Thank you for your feedback. We're sorry there was a delay in receiving your policy documents and understand your concern.

We're pleased our team was able to quickly resolve the issue. We appreciate your comments regarding the undeliverable email and will take this on board as we look for ways to improve our customer experience.

Kind regards,
Rachael

Rated 5 out of 5 stars

Value for money

Value for money , able to purchase online and covered our medical conditions

29 July 2026
Tick Travel Insurance logo

Reply from Tick Travel Insurance

Hi Sharon,

Thank you for your 5-star review.

Wishing you wonderful adventures ahead!

Safe travels,

Jesse

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