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TicketTree.com Reviews 

2,204
•
TrustScore 1.5 out of 5

1.6

Travel Agency
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Rated 1 out of 5 stars

WARNING—BUYER BEWARE: I purchased Premier Access tickets through TicketTree for the Sail4th 250 event on Governors Island. The promoter canceled access for Premier ticket holders, blaming the weathe... See more

Company replied

Rated 2 out of 5 stars

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

Company replied

Rated 3 out of 5 stars

We thoroughly enjoyed the show, The Tina Turner musical and would love to go again. Unfortunately, although I had requested end of aisle seats so as not to be hemmed in, we found we were next to a wal... See more

Rated 1 out of 5 stars

Ticket Tree did everything I expected it to do. I had no problem and I find no fault.

Company replied

Company details

  1. Travel Agency
  2. also in
  3. Recreation Center
  4. Tour Operator

Contact info

1.6

Bad

TrustScore 1.5 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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1.6

All reviews

(2,204)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I have used Tickettree.com 4 times now …

I have used Tickettree.com 4 times now for weekend trips to London with friends and always found them to be excellent. I can never find a better deal and their service is first class. I recommend them frequently to my friends. Thank you!

3 December 2017
Unprompted review
Rated 5 out of 5 stars

Top notch ticketree.

I’ve booked two theatre breaks with ticketree and I would not use anyone else. Service is excellent, if you have any problems they are sorted straight away. Phil always reply’s to emails even if they are at a weekend, always a first class service, will definitely use again for my next break.

19 November 2017
Unprompted review
Rated 5 out of 5 stars

Ticket Tree were brilliant

Ticket Tree were brilliant we booked everything we needed with them including train tickets. Everything went like clockwork no hassle what so ever.I would recommend them to anyone. Thanks to them for a great weekend in London.

5 November 2017
Unprompted review
Rated 5 out of 5 stars

Great way to book theatre tickets

We have used ticket tree for many years now and have never had a problem or been disappointed. However we did have a near disaster last weekend on a visit to London for my husbands birthday. There was an error on our tickets which could have stopped us seeing a performance if 42nd street. After phoning the number on the voucher it was all sorted out relatively quickly and we ended up with better seats aswell. I would recommend ticket tree to anyone and indeed I already have

31 October 2017
Unprompted review
Rated 5 out of 5 stars

Last minute booking to London as my …

Last minute booking to London as my original event had been postponed. Tickets arrived in fast time. Everything went according to booking.... There recommended hotel was lovely.
Many thanks tickettree.com I would make you first port of call next time.

19 October 2017
Unprompted review
Rated 2 out of 5 stars

Seats at the theatre were shocking …

Seats at the theatre were shocking could only see the tops of their heads disappointed as it was my 40th not very special

18 October 2017
Unprompted review
TicketTree.com logo

Reply from TicketTree.com

Hi Mrs Pierotti,

Thank you for taking the time to leave a review, we're really sorry to hear that you were not happy with your chosen seats for the show, especially after you left us such kind words after your last trip. We've forwarded your comments on to the theatre as our site displays any warnings or restrictions on seats based on information provided by them, usually this chain of theatres are very good too! Our website does try to make recommendations on which are the best seats and also those that represent good value but we're also available for help any advice over the phone, if you do book with us again in the future please do give us a call and we'll be able to offer opinions based on first hand experience.

We'll be in touch as soon as we have any news.

Phil

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