We received our tickets about one week in advance, which was a relief. We could not upload them on the app at first, but agents online and over the phone helped us tremendously and efficiently, which... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I like that the pricing is 100% upfront unlike many other ticket services. Because it is a resale platform, it does take a little bit sometimes for the prior owner of the tickets, to transfer to you.... See more
Company replied
Today, I ordered tickets for an Eagles concert at the Sphere in Vegas. The website is very user friendly with respect to searching for tickets. Shortly after paying for the tickets (no additional f... See more
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This is my first time using Ticket Club since they have moved to the Trustpilot app. While it was a little complicated getting set up with multiple variations - e-mail, cell phone and the app passw... See more
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Company details
Information provided by various external sources
Ticket Club is a membership site for tickets to concert, sports, and theater events. Members save money on tickets to the events they want to see, with low prices and no service fees. It's similar to Amazon Prime, Sam's Club, and Costco - except for tickets. We offer our members tickets without any additional service fees, which are added fees added on (typically at checkout) by almost every company in the industry. These fees constitute most of the profit of many ticketing sites, and can raise the price of tickets from anywhere from 10% to 30% or more. We don’t charge those fees, and the first price members see on our site for a ticket is the exact same price that the ticket will be at the end too. The only other charge (aside from the tickets) is for shipping, which is variable depending on the shipping method chosen. Our ticket prices are all at Club price, but you don’t need to be a member to see those - anyone can buy tickets from our site, members just don’t pay service fees.
Contact info
75 Gerber Road East Suite 106, 06074, South Windsor, United States
- (855) 575-8322
- customersupport@ticketclub.com
- www.ticketclub.com
4.2
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Tailgate Party Confusion
I was really disappointed in the Tailgate directions and ended up missing it. We're from our of town and followed instructions given which looked like it was in the parking lot of Arrowhead. The paper said across the street but when asking locals it was all confusion and we missed it because we parked inside arrowhead and if we left we would have to pay again.The tickets were ok and the g card were easy to use. Had a great time and would go again. This is 4th
trip. I just won't buy the tailgate tickets.
31 December 2023
Refused to deliver tickets purchased…
Refused to deliver tickets purchased unless an ID was sent
29 December 2023
Ticket Club Membership Can Pay for Itself After Just One Order
Ticket Club provides the solution for buyers to avoid the outrageous fees ticket resellers charge.
I'm happy to pay for a membership to avoid all the fees.
I found Ticket Club while searching for 3 tickets to a game several hours before kickoff. While there were a lot of tickets available, the best deal I could find was $128/ticket + $58 in ticket and order fees.
Ticket Club had the same tickets at $118/ticket and no fees.
I saved $88 on the order by paying $50 for my first year membership. I'm up $38 by using Ticket Club and will likely use them 2 or 3 more times in my first year.
So the Ticket Club membership can pay for itself even if you buy tickets just the one time.
I'm so glad I found them and hope they're able to stick around for a long time.
24 December 2023
Easy transaction and best prices after…
Easy transaction and best prices after much shopping around.
20 December 2023
The tickets were pricey double the…
The tickets were pricey double the price to be exact and the seats were horrible.
4 December 2023
Just printed out tickets
Just printed out tickets, and smooth transition inside the venue
13 October 2023
Great Experience!
The whole experience was great! The tix were amazing and were cheaper here than any other vendor! Thank you!!
2 December 2023
As promised/advertised
As promised/advertised. Easy to purchase. Fair charges. Great seats. Smooth process
3 November 2023
Everything went fairly smooth except…
Everything went fairly smooth except why still require tickets to be printed? Do most people still own a printer? Most ticket delivery companies use digital only, which I prefer and is more convenient.
27 October 2023
Tickets never processed
I went to buy tickets for an event and they never processed. Very frustrating, I had to last minute buy tickets and never was informed that my ticket order was not going to go through.
30 November 2023
No good
This service is not good we pay for ticket and we have change to found the ticket..
25 October 2023
It was a game that I like both teams
It was a game that I like both teams. That alone makes it special. It has been quite a while since we saw pro basketball. The game was back and forth and had some nice plays. The crowd was really into it. Nice evening all around.
15 October 2023
Purchasing was easy…
Purchasing was easy and I was able to get some extremely superb seats for a great price.
The follow up emails and text messages were great.
9 September 2023
Quality and responsive of the website to issue and send tickets.
Quality and responsive of the website to issue and send tickets. Great website to purchase tickets.
3 September 2023
Ticket order and discount cancelled…
Ticket order and discount cancelled after processing and after having provided credit card details…
18 November 2023
They keep everything up to date on the tickets and what to expect the day of the concert
The process was super easy to purchase on a safe secure site, and I received the tickes within 48hrs after purchasing them.
7 August 2023
Great Service
Ordered online. Arrived at the Theater 1/2 hr before the show and collected my tickets with no problem. Great service👍🏻
8 November 2023
Your system needs to communicate at a…
Your system needs to communicate at a much faster rate with other systems to stay updated. You can't sell tickets that you don't have.
10 November 2023
Easy transaction
Easy transaction, tickets saved to wallet and worked perfectly for entry into event!
8 October 2023
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