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ThriftBooks Reviews 

2,884,850
•
TrustScore 4.5 out of 5

4.7

Book Store
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Review summary

Created with AI, based on recent reviews

Considering 498,021 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wide selection of books available at very affordable prices, often finding unique titles. Many people are consistently impressed with the quality and condition of the books received, often describing them as like new or exceeding expectations, and highlight the efficient and quick delivery service. However, some people mentioned receiving incorrect or missing items in their orders. A few other people also felt that the condition of some books was not accurately described, noting issues such as water damage, bent corners, or frayed bindings. Additionally, some reviewers experienced longer delivery times than anticipated.

What people talk about most

Product

People report positive experiences with product, often finding books at inexpensive rates and in great... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and efficient shipping... See more

Quality

Customers had positive experiences with quality, with many reviewers stating that books arrived in the... See more

Price

Clients share positive opinions on price, with many reviewers consistently highlighting the affordability and... See more

Order

Customers consistently note positive experiences with order, praising the ease of ordering and the promptness... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a teacher, Thriftbooks has been a real budget saver for me! I used to buy most of my books at full price when I first started teaching until a colleague recommended ThriftBooks. I love it! It has b... See more

Rated 5 out of 5 stars

I purchased Mark Todd’s Citadel by Clarence Buddington Kelland. This book was read to me by my sixth grade teacher, as he had read it to my mom years previously. I’ll be taking this book on vacation... See more

Rated 5 out of 5 stars

My order is still arriving. I've received several of the books though. I am thoroughly impressed with my purchases so far. I never expected the books to look like new, yet several do. Furthermore, I w... See more

Rated 5 out of 5 stars

I had some trouble with my recent order. There were two incorrect items sent and two missing items. Fortunately, all was resolved by calling customer service (instead of sending an email, their phon... See more

Company details

  1. Book Store
  2. Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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How this company uses Trustpilot

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4.7

All reviews

(2,884,850)

465,824 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I love that I can get good used and new…

I love that I can get good used and new books at reasonable prices. Not all are in great condition but they have still been good enough and for the price, it’s a win win for me and I’m thankful to have s great place to find books at great prices and fast delivery.

6 August 2026
Rated 1 out of 5 stars

I am VERY disappointed with this book…

I am VERY disappointed with this book that I will not be buying used books from your site again. There are highlights, lines, and circles everywhere. And the book is coming apart in the back. Man, I am completely pissed off right now.

7 August 2026
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Reply from ThriftBooks



Hello,

We're sorry to hear about your experience with the condition of your recent order. At ThriftBooks, we strive to accurately represent the condition of each book we sell, but it sounds like we fell short in this case.

We would like to make it right by either replacing the book with a better-condition copy or providing a refund. Please reach out to our customer service team with your order details and we'll do our best to resolve the issue promptly. https://www.thriftbooks.com/contact.aspx

Thank you for bringing this to our attention and allowing us the opportunity to make it right.

Eva

Rated 5 out of 5 stars

Long-Time ThriftBook Patron

I have been using ThriftBooks for a number of years now and have always found then to have an excellent choice of books in a variety of topics. My book orders are delivered in a timely fashion. The condition of books are correctly rated; Most books I have chosen are generally from the very good to good category and the books have really been in pristine condition. Overall, ThriftBooks offers a wonderful service for avid readers seeking to find a bargain price of books being recycled among those who love to read! Thank you ThriftBooks!

3 August 2026
Rated 5 out of 5 stars

Wonderful experience.

The company kept me informed often about the status of my order, I appreciate that very much. The items were as described and packaged with care. Delivery went great!

4 August 2026

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