Jon was very helpful dealing with what we thought was potential fraud. He got us sorted out and gave us full reassurance we are safe and sound.
Company replied
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See what reviewers are saying
Tyler was super helpful in helping me decide on what phone contract to get, proper young man with pride in his work.
Company replied
Remi went above and beyond to get my husband the best phone at the best price. Nothing beats talking to a human being and she elevated this experience from business to pleasure
Company replied
Awesome service from Tyler, he really helped me find a deal that met my needs while also saving money. I've really been enjoying my time with Three so far
Company replied
Company details
About Three UK - 3Store York
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Coney Street, YO1 9QL, York, North, United Kingdom
- 01904674773
4.9
Excellent
393 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Persisted in finding the best deal
Persisted in finding the best deal. Excellent service
8 June 2026
Unprompted review
Reply from Three UK - 3Store York
Hi, we are so glad that we could look after you so well today. Staying dedicated to securing your top deal and providing excellent support is exactly what we love to do. -Shivam
The staff in the York 3 Store are…
The staff in the York 3 Store are always incredibly helpful.
I have been a customer for many years, and have always been treated with courtesy and respect. Your staff are always very friendly, approachable, and professional.
7 June 2026
Unprompted review
Reply from Three UK - 3Store York
Hi there, thank you for sharing your experience. We are glad to hear that our team in York looked after you so well and provided such top-tier support. Your loyalty over the years means the world to us, and it is wonderful that you always receive such courtesy and high-quality care during your time with us. -Kishan
Very helpful any time of the day…
Very helpful any time of the day excellent
8 June 2026
Unprompted review
Reply from Three UK - 3Store York
Hi David, thank you for sharing your experience. We are glad to hear that our team looked after you so well and provided such top-tier support. -Kishan
The team have been really helpful at…
The team have been really helpful at sorting the phones out.
Nice and friendly staff always there to help if you need any advice
Amazing store to go to to buy would recommend family and friends to three store
6 June 2026
Unprompted review
Reply from Three UK - 3Store York
Thank you for the amazing feedback, Rachel! We’re so happy our staff could help and that you’d recommend us. 🙌 -Veronica
Reply from Three UK - 3Store York
Woohoo 🎉 Jim, we’re thrilled that you received such spot-on and expert care 🌟 -Arvind
Reply from Three UK - 3Store York
Hi Stuart, great to hear Remi gave you such supportive and efficient help during your visit. We appreciate you sharing your experience. -Suhaas
Very helpful staff
Very helpful staff. Explained everything clearly and helped me find the best deal.
5 June 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Jack, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Brilliant Quick
Brilliant Quick. John sorted my upgrade quickly and smoothly.
4 June 2026
Unprompted review
Reply from Three UK - 3Store York
Thanks so much! 🎉 We’re so happy John could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ -Kashish
I popped into the York shop by off…
I popped into the York shop by off chance they could help me with my new contract. The answer was yes and Luke took me through step by step and in minutes it was all sorted for me. As always i was delighted with the service. Which is always friendly, efficient and easy. Wouldn't go anywhere else now.
31 May 2026
Unprompted review
Reply from Three UK - 3Store York
That’s wonderful, Jeanette 🎉 We're delighted Luke shared his prompt expertise at our York branch to guide your new contract setup seamlessly within minutes. Knowing our hassle-free support has secured your loyalty means the world to us 💙 -Arvind
Excellent service..
30 May 2026
Unprompted review
Reply from Three UK - 3Store York
Yengs, we’re happy to know your experience was such a positive one. Thanks for taking the time to leave feedback. -Ayesha
Tyler was a great help
Tyler was a great help. Ive been with three for years and tyler sorted out a great deal for us and helped fix some issues with my phone
30 May 2026
Unprompted review
Reply from Three UK - 3Store York
Jack, we’re happy to know Tyler was able to fix your phone issues and secure a great deal for you. We appreciate you sharing your experience. 😊 -Ayesha
Phone upgrade
Good experience Tyler talked us through all options and choices finding best deal for us.
30 May 2026
Unprompted review
Reply from Three UK - 3Store York
That’s impressive, Stuart 😊 We're pleased our team provided such prompt efficiency to get your daughter's new connection running almost instantly, while securing a stellar value setup for you 💙 -Arvind
Remi (Assistant Manager) at the York…
Remi (Assistant Manager) at the York store on Coney street was amazing and did absolutely everything for me that I asked of..... she truly went above and above, thanks for an amazing experience.
28 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Andrew, thanks so much for the kind feedback. It’s fantastic to hear Remi at our York Coney Street store went above and beyond to support you. We’re really glad she delivered such a great experience. 😊 -Neha
Luke was so helpful and extra patient
Luke was so helpful and extra patient. What a star!! I has what I thought were three major problems with my mobile. He not only reassured me but settle to and solved the lot. Thank you Three.
26 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Sarah, thank you for the ⭐⭐⭐⭐⭐ review! We’re super happy Luke was helpful, patient, and solved all your mobile issues 💗😊. Amazing to hear you left fully reassured and happy! -Ayesha
Very good customer service and didn’t…
Very good customer service and didn’t force me into any offers
20 May 2026
Unprompted review
Reply from Three UK - 3Store York
Myles, thank you for sharing this. We’re happy you received great service and weren’t pushed into anything. 😇 -Ayesha
Remi service for me,very kind of…
Remi service for me,very kind of service,i am happy to it 😁😁
20 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hi hang, great to hear about your experience, and it’s fantastic that Remi made such a positive impression with their helpful and friendly approach — really pleased everything worked well for you 😊 -Shivam
The service was very helpful
The service was very helpful, especially Rasheed who helped me start my new contract, and was very patient while I tried to figure out what I was doing :)
19 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Kayla. Boom! 💥 Rasheed totally nailed it today, and we’re glad you’re all sorted, thanks for your recommendation! 🙌✨ -Kashish
Absolutely brilliant well worth it
19 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Chris, we really appreciate your kind words! It’s great to know you had such a positive experience. Have a wonderful day ahead! 😊 -Samad
Brilliant service from Remi
Brilliant service from Remi. Very knowledgeable and helpful
19 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hi Kim, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Remi could make your experience smooth and enjoyable. -Neha
Rasheed his is an amazing and sensible…
Rasheed his is an amazing and sensible services
Thank you so much
17 May 2026
Unprompted review
Reply from Three UK - 3Store York
Hey Saisuda, thank you for sharing this amazing 5⭐ review! We’re thrilled that Rasheed gave you such a fantastic experience. -Veronica
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