I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method. A lovely young lady named Kiara assisted... See more
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Calm, responsive, very good customer service. Listen to details and deal with every concerns promptly. I sure love his manners.
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Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represente... See more
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I had a complicated issue with changing Sims and contacts and was looked after by a totally brilliant customer advisor called Eryca. She is fantastic at her job - really patient, kind and professiona... See more
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Company details
About Three UK - 3Store Woolwich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
35 Powis Street, SE18 6HZ, Woolwich, London, United Kingdom
- 02088559033
4.9
Excellent
141 reviews
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Woolwich staff were helpful
Woolwich staff were helpful. Thank you Jermaine and Shola
10 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Cecilia, thank you for taking the time to share this! We are so glad to hear that Jermaine and Shola at our Woolwich store were helpful. 😇 - Three Social Media Team
Excellent service by lata.
Excellent service by lata.. good listening and solved my problem
7 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Oh wow! Thank you so much for sharing your thoughts about Lata. 🌟 She is truly exceptional at listening and making everything right, and we're so glad you received excellent service! ☺️ — Three Social Media Team
Calm
Calm, responsive, very good customer service. Listen to details and deal with every concerns promptly. I sure love his manners.
6 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hey there, thank you for the 5 ⭐ review. We're thrilled to know our team made your experience seamless.-Three Social Media Team
Top service from the team when the…
Top service from the team when the store was busy. Thank you Jermaine and the rest
5 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hello Naceur, we’re really glad Jermaine and the team were able to assist you. Thank you for the 5 ⭐ review – Three Social Media Team
Dobrinka did amazing work and really…
Dobrinka did amazing work and really helped me and my family today, much appreciated!
3 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That's fabulous, we're glad Dobrinka gave you the support you needed :) Thanks for a great review. – Three Social Media Team
Very happy with the experience
Very happy with the experience. Jermaine made me feel at ease to talk. Gives good advice as to what I want and how it will benefit me. I was able to make a choice and there was no pressure. Represented Three very well
3 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Edwina. We are delighted that our team member provided such a comfortable environment and offered excellent guidance tailored to your needs. Thank you for highlighting this stress-free experience and for sharing your wonderful feedback.— Three Social Media Team
Dobrinka was so really helpful with my…
Dobrinka was so really helpful with my complaint and resolved it seamlessly, thank you Three Woolwich, keep up the good work!
3 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Florence, we’re glad Dobrinka helped resolve everything smoothly and made the process easy for you – Three Social Media Team
Jermaine was great
3 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Thank you for this 5 ⭐ review, Olubunmi! We're glad that Jermaine made everything easier for you, and we truly appreciate you taking a moment to share your feedback with us. 😇 - Three Social Media Team
I visited the store in Woolwich on…
I visited the store in Woolwich on Thursday July 30 2026 to transfer two mobile phone accounts into my children's names and to change the payment method.
A lovely young lady named Kiara assisted me throughout the process. I was there with my two young children, and Kiara was incredibly patient, polite, and professional. Her calm and reassuring manner made the whole experience much easier and less stressful.
Kiara is a real asset to your company. She provided outstanding customer service, and I truly appreciate all of her help. Thank you, Kiara, for making our visit such a positive experience.
30 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Fmay, thank you for sharing your store experience with us. We are absolutely delighted to hear about the outstanding customer service Kiara provided during your visit to Woolwich, as making things easier for families is exactly what we aim for. — Three Social Media Team
Shola attended to me very well
Shola attended to me very well. She was quite helpful and I had a wonderful experience with 3.
Thank you Shola
1 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Peace! Thanks for your feedback, Shola always goes the extra mile to make sure everything feels just right. Enjoy your weekend! 🌟 — Three Social Media Team"
Dobrinka was sooooo patient and helpful…
Dobrinka was sooooo patient and helpful with my complaint and brought a quick solution 👌 to me! Well done to her and keep 👏 up the good work, thank you 😊!
1 August 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Akosa, we’re happy Dobrinka made the process smooth for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Big thank you to Jermaine for helping…
Big thank you to Jermaine for helping me to set up my tablet. Superstar! And thank you to Shola for assisting me
21 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Omobola 😊 This is amazing to hear! Massive thanks for shouting out Jermaine and Shola for their top-notch teamwork. We're lucky to have them! — Three Social Media Team
Rohan helped me move my WhatsApp over…
Rohan helped me move my WhatsApp over to my new phone. Quick and easy. Good customer relations
21 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Uche, It is fantastic to hear that Rohan made sorting your new phone and moving your WhatsApp quick and painless. Delivering great customer relations is exactly what we aim for. Thank you for giving him a shout-out and sharing your experience.— Three Social Media Team
Reply from Three UK - 3Store Woolwich
Hey Akinrinmade, we’re delighted to hear that Shola and Jermaine provided such excellent support. Thank you for sharing your experience with us. 😊
-Three Social Media Team.
Oluwashola was very helpful
Oluwashola was very helpful, she gives great customer service. She was very patient with me and i am very thankful for her help. Thank you so much.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
That’s brilliant, Donia! We’re super happy to hear that Oluwashola gave you all the support you needed. We truly appreciate your feedback! 😊 – Three Social Media Team
Rohan helped me get a new phone
Rohan helped me get a new phone, Honor V6 and transferred the data over
17 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Kennady, it’s brilliant to hear Rohan helped you with your new Honor V6 and made the transition with your data transfer easier. Thanks for letting us know about your experience. — Three Social Media Team
Oluwashola was so helpful .and helped…
Oluwashola was so helpful .and helped us to save some money too. Nothing was too much trouble
15 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Your shout‑out is WOW 🎯 Suzanne. We’re overjoyed Oluwashola’s focused support helped secure better value while making every step feel effortless 🌷
- Three Social Media Team
She is a nice person and I was very…
She is a nice person and I was very happy
15 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
This made our day 🌈 Onome. We’re pleased the support left you feeling so positive 🌸
- Three Social Media Team
Dobrinka was amazing
Dobrinka was amazing, really took her time to explain to me how my plan is going to work for me, thank you very much!
13 July 2026
Unprompted review
Reply from Three UK - 3Store Woolwich
Hi Joseph. It is wonderful to hear that Dobrinka looked after you so thoroughly and ensured everything with your new setup was completely clear.— Three Social Media Team
Reply from Three UK - 3Store Woolwich
Thanks for this fantastic review, Samson! We’re thrilled Lata and Jermaine provided excellent support.
Three Social Media Team
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