Excellent customer service from Rehan who displayed extreme patients, and provided a second-to non-service. Extremely pleased with the engagement and the assistance. Could not have asked for better. T... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Excellent customer service from Rehan who displayed extreme patients, and provided a second-to non-service. Extremely pleased with the engagement and the assistance. Could not have asked for better. T... See more
Company replied
The store in Woking was so helpful. Rehaan went through everything, he even managed to get my old phone that was damaged to open for enough time to get all my information transferred over to my new ph... See more
Company replied
Everyone is exceptional at this store. Raheen has helped me twice. Huge amount of patience mixed with expertise. I always feel confident handing my handsets over to the friendly staff here. Would h... See more
Company replied
Raheen was very knowledgeable, friendly, and helpful in advising the right contracts and which phones suited our needs best. He also helped our daughter with an issue with her zflip6 which even the Sa... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

55 The Peacocks Centre, GU21 6GD, Woking, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service from Rehan who displayed extreme patients, and provided a second-to non-service. Extremely pleased with the engagement and the assistance. Could not have asked for better. Top notch!

Reply from Three UK - 3Store Woking SC
came in for help with my contract and was provided a great level of service.

Reply from Three UK - 3Store Woking SC
Mariya was very helpful sorting out issues with my phone.

Reply from Three UK - 3Store Woking SC
The store in Woking was so helpful. Rehaan went through everything, he even managed to get my old phone that was damaged to open for enough time to get all my information transferred over to my new phone. All the different options were so clearly explained by both the Store Manager and Rehaan. They clearly have great knowledge of the products and what would suit me best, while also taking cost into account. They ensured that the phone was fully set up, including the screen protector before I left the store. A massive thank you to Rehaan as I was so stressed as I couldn't access anything on my old phone due to the damage. He was very reassuring while he sorted everything out.

Reply from Three UK - 3Store Woking SC
Rehaan was very helpful and informative when setting up my phone and transferring the data. I could not have done it without him.

Reply from Three UK - 3Store Woking SC
I found out this week that someone has used my full name, date of birth and previous address to buy a Three SIM.
I visited the Woking branch. Rehaan was very helpful and it's now been recorded as fraud.

Reply from Three UK - 3Store Woking SC
Raheen has been very courtesy snd pstient with me. He was very knowledgeable and i would recommend.

Reply from Three UK - 3Store Woking SC
Three is always helping me so well. Whenever I need help I pop in and they are always willing to help. Rehaan and Mariya helped with my problems today

Reply from Three UK - 3Store Woking SC
Rehaan is very good at his job and patient

Reply from Three UK - 3Store Woking SC
Rehaan has been very good and helpful today.

Reply from Three UK - 3Store Woking SC
Perfect service from Rehaan. Very helpful fixing problems

Reply from Three UK - 3Store Woking SC
We cant fault the service. Rehaan is more than 10/10

Reply from Three UK - 3Store Woking SC
I think the service here is excellent from Rehaan and well explained.

Reply from Three UK - 3Store Woking SC

Reply from Three UK - 3Store Woking SC
Excellent service, superb listening skills and help from Rehaan

Reply from Three UK - 3Store Woking SC
Rehaan's service was very good. I highly recommend him

Reply from Three UK - 3Store Woking SC
Alex was super helpful and sorted my broadband and sim only deal in an instant.

Reply from Three UK - 3Store Woking SC
Great customer service and support by Alex. Quick, efficient, and effortless - thank you very much

Reply from Three UK - 3Store Woking SC
Very helpful service from Rehaan. I would not have been able to setup the phone myself. Service was phenomenal.

Reply from Three UK - 3Store Woking SC
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.