Great service, highly recommended
Company replied
Unit 115 Centre Court, 4 Queens Road, SW19 8YA Wimbledon, London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Great service, highly recommended
Company replied
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me.... See more
Company replied
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!
Company replied
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal. He was very knowledgeable very helpful. I was impressed with the... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

Unit 115 Centre Court, 4 Queens Road, SW19 8YA, Wimbledon, London, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Three UK - 3Store Wimbledon

Reply from Three UK - 3Store Wimbledon
Jamal was incredibly helpful answering all my questions. He had a fantastically broad range of knowledge. Great service!

Reply from Three UK - 3Store Wimbledon
I was served by iky. He Helped me set up my phone and home broadband. Great service.

Reply from Three UK - 3Store Wimbledon
Mr IKY has been very professional and helpful to me. He is kind and caring towards to myself as a custmer. I am delighted for 3 to have a gentlman like Mr IKY. He has gone beyond and above to help me. A big thank you to Mr IKY

Reply from Three UK - 3Store Wimbledon
Great service all-round. Lots of ideas about the best service for me. Signed up to 5g rolling contract. Very happy with the service. Served by Omar and he was helpful and knowledgeable. Great service.

Reply from Three UK - 3Store Wimbledon
Very nice experience, helpful and reliable. Jamal was a trustworthy advisor who helped with my transaction today , very knowledgeable.

Reply from Three UK - 3Store Wimbledon
Everything was wonderful xazal was great help she setup and done everything and explained one by one

Reply from Three UK - 3Store Wimbledon
Xazal was friendly and very helpful.
Not only did she do the top up but gave me valuable advice.
She also helped me get my Utube back to English. Don't know how it got set onto Spanish.

Reply from Three UK - 3Store Wimbledon
We went to the store today to add an extra number to our existing contract and change the contract a little bit. We dealt with Jamal.
He was very knowledgeable very helpful. I was impressed with the overall service so much so that I’ll be going back to see Jamal to talk to him about some of my business phones which are currently with another supplier. If Jamal is not a store manager yet he should be ! You need to promote people like this or you’ll lose them.

Reply from Three UK - 3Store Wimbledon
I want to say a big Thank you to jamal the advisor at Wimbledon store. He help me always when I come and support me the best when I need help or any problem with my phone. Thank you

Reply from Three UK - 3Store Wimbledon
Jamal is really helpful amd patient. He solved my problem.

Reply from Three UK - 3Store Wimbledon
Fantastic service from Jamal – fast, friendly.

Reply from Three UK - 3Store Wimbledon
I had a really positive experience at Three thanks to Jamal. He was genuinely helpful, patient, and took the time to explain everything clearly without rushing me.
He listened to what I needed, gave honest advice, and made sure I left with something that actually suited me. Customer service like this is not always easy to find, so it was very much appreciated.
Thank you, Jamal, for your help.

Reply from Three UK - 3Store Wimbledon
Came to store for support with my device setup and some information and jamal the customer advisor was very helpful and polite. Thank you would definitely recommend Wimbledon store.

Reply from Three UK - 3Store Wimbledon
As a Three customer I visited the Wimbledon store yesterday because I had been unable to log into a banking app on my iPhone. Ceysun was able to resolve the issue in a matter of minutes, something which no-one else had managed to do. I was very impressed at the level of customer service and Ceysun’s tenacious approach in dealing with the problem. 10/10.

Reply from Three UK - 3Store Wimbledon
Amazing experience I was very well attended with respect and everything very well explained, Jamal was very kind and attentive. Really appreciate

Reply from Three UK - 3Store Wimbledon
I came to store and I received a help from Jamal

Reply from Three UK - 3Store Wimbledon
I believe i can left a comment there, because i went to 4 different Three Shop last two weeks. Brixton, Tooting, Sutton and Wimbledon. Xazal is one of the best which i met with three. She have good knowledge about company products and explains everything very well.
I went to the other shop and wanna to get the 5G hub but finally the staff gave me the 4G one and said 4G hub can use the 5G network(i know which is not) and the staff also said only can be active two day after.
Xazal done the 5G hub for me and i can use it at the same day. She do the 5G hub for us and answer the other staff require and also told us about the mobile plan.
Finally, we got the 5G hub and switch 2 mobile plan to three.
If someone at three can saw this comment, i strongly recommend you should keep you good staff for your company. She deserve the praise and reward.

Reply from Three UK - 3Store Wimbledon
Xazal was amazing super helpful and super friendly. I definitely recommend the store in wimbeldon quarter 😊

Reply from Three UK - 3Store Wimbledon
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.