I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available. This time, we bought a new phone for my mum, and she speci... See more
Company replied
Location
Switch locationUnit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ Wellingborough, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a great experience with Sunny today while purchasing 3 SIM cards and 1 WiFi device. He was extremely helpful, knowledgeable, and took the time to explain everything clearly. His excellent custo... See more
Company replied
Molly-Mae today 14th of March at Wellingborough Three store was very helpful with the best and right choice to upgrade my mobile phone and also, with a some different aspects of monthly payment... See more
Company replied
Went in to re new my contract as I've never had a problem with service or coverage with 3 , sonny was there to help us out again ! For the last 4 yrs sonny has sorted us out with the best deals and ke... See more
Company replied
Company details
About Three UK - 3Store Wellingborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14 Corn Lane, Swansgate Shopping Centre, NN8 1EZ, Wellingborough, Midlands, United Kingdom
- 01933274711
4.9
Excellent
192 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Sunny deserved a payrise for sure
I’m always very happy with the service. Sunny consistently goes above and beyond to make sure we get the best deals and offers available.
This time, we bought a new phone for my mum, and she specifically asked me to leave this feedback because she was so impressed. Sunny was patient, professional, and incredibly helpful throughout the whole process. He explained everything clearly and made sure we chose the best option for our needs.
The customer service was truly outstanding from start to finish. Thank you, Sunny, for always providing such a fantastic experience. We highly recommend you to anyone looking for honest advice and exceptional service!
28 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you so much for this beautiful feedback, Viktorija. We're absolutely delighted to hear about the top-tier care you and your mother received. Sunny truly embodies the high standards we strive for, and it's wonderful to know he provided such patient guidance. 😇 - Three Social Media Team
Fantastic servive
20 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you, Adrian, for your 5 star review. We’re delighted to hear you had a wonderful experience. Have an awesome day.
Christy is very helpful with sorting…
Christy is very helpful with sorting out my contracts
19 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Lovely to hear this, Norbert. Christy’s care and attention clearly made the process smooth for you. Thanks for letting us know.
Three Social Media Team
Reply from Three UK - 3Store Wellingborough
This made our day 🌈 Michael. We’re glad Maria inspired such lovely praise 🌼
- Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hi Margaret, we are pleased to hear that Maria was so helpful and provided you with such excellent support during your interaction. — Three Social Media Team
I see a lovely lady Elena she didn't…
I see a lovely lady Elena she didn't try to upscale me she just listened to what I needed and gave me that... Thank you so much
14 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Your words are a real highlight, Michelle ✨ We’re glad Elena’s thoughtful guidance centred on your needs and helped you find the right fit 🌸
- Three Social Media Team
Good customer service
Good customer service. Clarity in all explanations. Great assistance and patience
11 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for sharing your feedback, Dina. We’re really glad the service felt clear, supportive and patient throughout. Your experience means a lot to us.
— Three Social Media Team
Christy and Alina were so helpful and…
Christy and Alina were so helpful and lovely! Thanks for your help!
11 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, thanks for the 5⭐ review. It’s wonderful to hear that Christy and Alina provided you with such great support.
Three Social Media Team
Help with contract
Christy really helped me - she found me the cheapest and most appropriate contract for me, she was so friendly and helpful thank you so much!
8 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Amazing feedback, Megan. Christy always goes the extra mile, and we’re glad her support helped you get exactly what you needed. 🤗
— Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Thanks, Mădălin. Glad everything was handled so well and left you with a standout experience.
– Three Social Media Team
Christmas is very helpful and she…
Christmas is very helpful and she helped me transferring data.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Mariam! Thanks for your feedback, Christmas always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Maria was amazing
Maria was amazing. Showed real care and attention to what I needed. Her tech knowledge was also pretty good.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello, Isaac! We're so pleased to hear Maria make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team
Very helpful
Very helpful, couldn’t ask for anymore. Lovely staff member!!
2 July 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hey Alexander, we’re really glad your experience with our team was so positive. Thank you for your feedback. 😊
-Three Social Media Team.
i had a really good exprience
i had a really good exprience
Molly and Alina were really helpful
30 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thanks for the review, Yeter. We’re glad your experience was positive and Molly and Alina offered great support.
– Three Social Media Team
Three has been always the best for me
Three has been always the best for me. Thank you. The office in Wellingborough especially the assistant manager Alina is specifically excellent, polite and professional. Well done
30 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hello Sali, we’re happy to hear your visits have been great, and that Alina made things even better. Thanks for sharing your feedback. – Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hi Madeline. Thank you so much for your lovely review. We are absolutely thrilled to hear that Adrian looked after you so well and made your experience such a positive one.— Three Social Media Team
Experience with Molly-mae
We had a great experience with Molly-mae. She explained everything very clearly about our plans and the next steps when purchasing a new phone, thank you for the experience we are very happy with the service
28 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Hi there, we’re thrilled to hear that Molly-Mae delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. – Three Social Media Team
Reply from Three UK - 3Store Wellingborough
Hey Klaudiusz, you’ve just made our day! 🎉 We’re glad to hear your experience with Christy was remarkable. Wishing you a great day. — Three Social Media Team
Perfect customer service from Molly Mae…
Perfect customer service from Molly Mae today, helped me put loads
26 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Love this, Natasha 💫 We're thrilled that Molly Mae provided such spot-on and capable support 🌸
- Three Social Media Team
I purchased a new phone today
I purchased a new phone today , from my local Three in Wellingborough the process went very smoothly , i was assisted by Molly-Mae and she made me feel comfortable as I suffer from Anxiety
26 June 2026
Unprompted review
Reply from Three UK - 3Store Wellingborough
Thank you for your kind words, Elisea! We’re happy to hear that Molly‑Mae delivered such supportive care and made the experience easier for you at our Wellingborough branch. 🌟 – Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.