Three UK - 3Store Walsall Reviews 

166
TrustScore 5 out of 5

4.9

31 Park Street, WS1 1LY Walsall, Midlands, GB


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Rated 5 out of 5 stars

Most easiest review I visited the 3 store today and it was amazing Alecia from 3 store has been great sooo helpful and informative and resolved all issues for me and my family. She’s easy to talk to... See more

Company replied

Rated 5 out of 5 stars

Good customer advisor treat me really polite guide me and explain everything about plan and pricing Much appreciated Thankyou so much himanshu (Harry)

Company replied

Rated 5 out of 5 stars

Wonderful experience with Ajay , he was a great salesman who was wonderful to talk to . . Ajay had a very accommodating and welcoming persona which made the experience very easy, additionally Ajay was... See more

Company replied

Rated 5 out of 5 stars

Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Walsall

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 31 Park Street, WS1 1LY, Walsall, Midlands, United Kingdom

  • 01922725997

4.9

Excellent

TrustScore 5 out of 5

166 reviews

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4.9

All reviews

(166)

32,280 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service from the start…

Amazing customer service from the start until the end fantastic staff especially by harry

24 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Dubekile! Thanks for your feedback, Harry always go the extra mile to make sure everything feels just right. We're always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Brilliant as always for sure deserve

Brilliant as always for sure deserves hike, Fully Satisfied with his service always recommended

23 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Raghav. Boom! 💥 Our team totally nailed it today, and we’re glad you’re all sorted! 🙌✨ — Three Social Media Team

Rated 5 out of 5 stars

Good experience with harry

Good experience with harry

22 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall


Aw, we’re so glad Harry gave you the best support, Jessica! Big thanks from our side. 😄— Three Social Media Team

Rated 5 out of 5 stars

Wonderful experience with Ajay

Wonderful experience with Ajay , he was a great salesman who was wonderful to talk to . . Ajay had a very accommodating and welcoming persona which made the experience very easy, additionally Ajay was very knowledgeable which helped us find the perfect phone for myself . I will definitely be coming back and I couldn’t recommend Ajay enough to people who are looking to visit this store - absolutely perfect !

20 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Sebastian, we’re delighted Ajay helped make your phone choice a smooth experience with his welcoming approach and clear guidance. It’s fantastic to know his product knowledge and support gave you confidence in your decision, and we appreciate your recommendation. — Three Social Media Team

Rated 5 out of 5 stars

Nice service

Nice service

19 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Alice, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team

Rated 5 out of 5 stars

Most easiest review I visited the 3…

Most easiest review I visited the 3 store today and it was amazing Alecia from 3 store has been great sooo helpful and informative and resolved all issues for me and my family. She’s easy to talk to and soo bright she broke down all pieces of information so we could understand supportive compassionate and caring. Honestly a great addition to the time and she’s incredibly. Thank you Alecia

19 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Your shout‑out is WOW, Hani ✨ Alecia's clear communication, compassionate care and thoughtful support clearly made a world of difference for you and your family. Thanks for sharing the love 💙

- Three Social Media Team

Rated 5 out of 5 stars

I got very helps

I got very helps, support by friendly nature person harry

16 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Dharmaraj, this is wonderful to read! Harry’s friendly nature and support clearly made a great impact. Thank you for sharing this amazing 5⭐ review!
— Three Social Media Team

Rated 5 out of 5 stars

Harry,

Harry,, very much friendly and supportive staff.

16 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Bobby, we appreciate your feedback. It’s wonderful to hear Harry guided you so well and made the whole experience smooth with his friendly approach.
— Three Social Media Team

Rated 5 out of 5 stars

Bret was absolutely amazing

Bret was absolutely amazing, very helpful and very knowledgeable.

15 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hello, Stephen! We're so pleased to hear Bret make your visits enjoyable and full of laughs. Thanks for this amazing 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

10/10 im happy with service

15 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Andrew, thank you for sharing your kind words. We're glad the support you received made such a positive impression. 😇 - Three Social Media Team

Rated 5 out of 5 stars

We had a very great experience in the…

We had a very great experience in the store today. Stef is friendly and helpful. Nothing was too much trouble for her. She helped us find the best deal on an iphone.

13 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi there 🎯 We're delighted Stef helped find the right iPhone offer and made everything feel effortless from the outset. Such fantastic feedback means a lot 💙

- Three Social Media Team

Rated 5 out of 5 stars

Stef has been Excellent adviser…

Stef has been Excellent adviser appreciate she s been able to help me and also informed me about 3 plus app which I wasn't aware of

13 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Buta, thank you for sharing your feedback with us. We are delighted to hear that Stef provided such excellent support, helped you out completely, and introduced you to our rewards application.— Three Social Media Team

Rated 5 out of 5 stars

Excellent help and advice from alecia…

Excellent help and advice from alecia very patient with us.

13 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Sally, that’s brilliant! 🎉 We’re so glad Alecia made everything go smoothly for you 😊-Three Social Media Team

Rated 5 out of 5 stars

Good customer sevice done by harry…

Good customer sevice done by harry thanks bro

10 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Mayank,
Thanks for your kind words. We’re happy Harry provided the support you needed and made your visit a positive one.
– Three Social Media Team

Rated 5 out of 5 stars

nice survice good staff nice behaviour

nice survice good staff nice behaviour

9 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi there,
We’re grateful for your review. It’s wonderful to know our staff made a positive impression with their helpful attitude and professional behaviour.
– Three Social Media Team

Rated 5 out of 5 stars

Special thanks to Ajay for looking…

Special thanks to Ajay for looking after my phone upgrade

8 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Ana, thank you for sharing your experience. We are glad to hear that Ajay looked after you so well and made your renewal process smooth and straightforward.— Three Social Media Team

Rated 5 out of 5 stars

Thank you Ajay from the Walsall branch…

Thank you Ajay from the Walsall branch for the top quality service and professionalism!

8 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hey Diogo, we’re glad to hear Ajay offered such supportive guidance at our Walsall branch. Thanks for sharing your feedback. 😊
-Three Social Media team.

Rated 5 out of 5 stars

Good customer advisor treat me really…

Good customer advisor treat me really polite guide me and explain everything about plan and pricing
Much appreciated
Thankyou so much himanshu (Harry)

8 August 2026
Unprompted review
Three UK - 3Store Walsall logo

Reply from Three UK - 3Store Walsall

Hi Sahil, we’re glad to hear Himanshu gave you clear guidance and made everything easy to understand. Thank you for your 5⭐ review. – Three Social Media Team

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