Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the st... See more
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Charlotte Swindon branch was just amazing, due to having multiple business contracts she spend almost 3 hours sorting and making things smoother and better. Her knowledge and patience was so much appr... See more
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Igor and Layla were extremly helpfull! They help me and my husband with tranferring all the data from our old phones to the new ones and answer all of our questions.
Company replied
I recently upgraded my plan at Three, and the after-sale support from Inva was exceptional. They didn't just sell me a contract and send me on my way; they stayed with me to ensure my data transfer wa... See more
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Company details
About Three UK - 3Store Swindon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom
- 01793618575
4.9
Excellent
105 reviews
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Thank you to the lovely team in…
Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the store team spent over an hour dealing with them for me and resolved the issue. I hope the team get a little something with each good review as they deserve it.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Ellie! Thank you so much for giving a shout-out to our fantastic Swindon branch. We are incredibly grateful to the store manager and their team for stepping in to spend that time turning your situation around.— Three Social Media Team
Igor was really today
Igor was really today, patient and knowledgeable! Helped me with everything with everything and made it look easy which for me is always incredible
8 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Barry! Thank you so much for sharing this. It’s wonderful to hear that Igor service and guidance made such a positive impact on your visit. 🌺
— Three Social Media Team
Igor and Layla were extremly helpfull
Igor and Layla were extremly helpfull! They help me and my husband with tranferring all the data from our old phones to the new ones and answer all of our questions.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Amazing, Rita! 🌟 We’re so glad Igor and Layla could support you both with the data transfer and help with everything you needed. Thank you for the review. — Three Social Media Team
Igor was really helpful with everything…
Igor was really helpful with everything I had to ask! Going away with a broadband and new phone and I couldn’t be happier with the customer service
2 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Renata 🌼
So lovely to hear Igor supported you with everything you needed.
Walking out with a new phone and broadband, that’s a happy day.
Thanks for sharing your joy, your words feel full of gratitude 💛
— Three Social Media Team
Reply from Three UK - 3Store Swindon
Appreciate your review, Qamar! Glad to know the staff provided strong support and the service met your expectations. Sending good vibes for the rest of your day.
Three Social Media Team
Charlotte was very helpful with my sim…
Charlotte was very helpful with my sim replacement now my phone is working as good as new
1 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Awesome to hear, James! Glad Charlotte sorted your SIM and got your phone running smoothly again. Thanks for the shout out! 🙌
— Three Social Media Team
The customer service lady Amanda was of…
The customer service lady Amanda was of great help,polite and lovely.
Very efficient and answered all my questions.
Left happy 😊
27 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
⭐ Thank you so much for sharing this!
Amanda will be so happy to hear your kind words. Her polite, lovely nature truly shines, and we’re delighted she could answer all your questions ⭐💛
— Three Social Media Team
very well prepared
very well prepared, nice and helpful staff(Alexandra)
23 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Thank you for your lovely feedback! We’re so happy that Alexandra made your experience a great one. ✨ – Three Social Media Team
Amanda was professional
Amanda was professional, polite and straightfoward. The entire process was easy and she provided excellent customer service.
21 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Benjamin, your words are a real highlight ✨ we are glad that Amanda’s expert guidance and direct approach made the entire process go so smoothly 🌸 -Arvind
Reply from Three UK - 3Store Swindon
Hi there, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
So good
I was helped in a unique situation beyond a reasonable doubt the best service I have ever had with a mobile company
16 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hello Connor, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
Charlotte Swindon branch was just…
Charlotte Swindon branch was just amazing, due to having multiple business contracts she spend almost 3 hours sorting and making things smoother and better. Her knowledge and patience was so much appreciated. Can’t fault her dedication was 100% spot on.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Craig, managing multiple business accounts requires a lot of care, and it is wonderful to hear that Charlotte provided such dedicated, patient, and knowledgeable support to streamline everything for you during your visit. -Kishan
Inva is brilliant with what she is…
Inva is brilliant with what she is doing, good customer service very knowledgeable and friendly.. Very pleased with her service. 100% best customer service from Inva and Three
11 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey, Fraddy. It’s fantastic to hear how Inva supported you with such confidence, warmth, and expertise. Knowing that her knowledge and friendly approach made your experience so positive truly means a lot. 😇 -Prabhjeet
Amanda was knowledgeable and very…
Amanda was knowledgeable and very helpful!!!
11 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Stephen. We're glad that Amanda made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
Customer services was great
Customer services was great! Recommend Antonia to anyone.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Zelalem, a wonderful standard of care was delivered by Antonia to make your interaction seamless, and your recommendation means a lot to us. -Kishan
Came in with a problem and igor and…
Came in with a problem and igor and inva were so helpful, knowledgeable and super friendly! Always a pleasure when you have great customer service
4 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hello there, thank you for sharing your experience regarding the great customer service you received from Igor and Inva. We are glad to hear that they were helpful and knowledgeable in assisting you with your visit. -Kishan
Great customer support and advice in…
Great customer support and advice in choosing a new phone and contract. Thanks to Amanda for her excellent customer service
30 May 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Jonathan, we’re happy to know Amanda gave you clear advice and great customer support while choosing your new phone. Thanks for the feedback. -Ayesha
Antonio was excellent with her service…
Antonio was excellent with her service and made us feel at ease with everything she did. Top marks from us.
30 May 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Donna. Thank you so much for taking the time to share this, as it is fantastic to hear that Antonio provided such excellent service and made the whole process feel completely comfortable for you. -Shivam
Antonia was very friendly and the…
Antonia was very friendly and the experience was very good and welcoming
29 May 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Zdravko, thanks for sharing this — really nice to hear Antonia made your visit feel warm and welcoming. Sounds like you had a smooth, positive experience from start to finish. -Shivam
Inva was very helpful
Inva was very helpful. I would recommend my family and friends to three Swindon store as they always help me with my queries
23 May 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Wow, Rajendra! It feels incredible to know Inva at our Swindon store made everything seamless and ensured a smooth experience. Your recommendation truly means a lot to us. 🥰 -Neha
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