I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service If not for him today I could ha... See more
Company replied
Location
Switch locationUnit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ Stratford Westfield, London, GB
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See what reviewers are saying
Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha fo... See more
Company replied
Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer. Thank you so... See more
Company replied
I went to the store to get an issue sorted and Joel helped with everything and also helped me with setting up some network settings as-well.. overall, the service was really nice and the staff is kind... See more
Company replied
Company details
About Three UK - 3Store Stratford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit SU40, Lower Ground Floor, Stratford Westfield, Montfichet Road, E20 1EJ, Stratford Westfield, London, United Kingdom
- 02085550132
5.0
Excellent
631 reviews
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I went to the store to get an issue…
I went to the store to get an issue sorted and Joel helped with everything and also helped me with setting up some network settings as-well.. overall, the service was really nice and the staff is kind.
20 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi there, We're thrilled to hear that Joel went above and beyond to sort out your issue and get your network settings configured. It's fantastic to know our team made you feel welcome and provided such kind service. 😇 - Three Social Media Team
Tsion was REALLY AMAZING
Tsion was REALLY AMAZING. I came in upset at the network issue I was facing and Tsion handled it really well, made me feel heard and resolved my issue and I’m leaving a happy customer.
Thank you so much Tsion for your patience and support 😁
19 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Oluwatimileyin, you've just made our day. What a fantastic shout-out for Tsion. We're delighted they took the time to listen, understand your concerns and help resolve the network issue that was causing you frustration. It's wonderful to hear you're leaving as a happy customer. Thank you for sharing your experience.
Three Social Media Team
Tanjana was fantastic
Tanjana was fantastic, very friendly and professional, defenetly a great service. I am a Happy customer 😊
19 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hello Celia, it's great to know Tanjana made your experience an enjoyable one and took good care of you. Thank you for your 5 ⭐ review. - Three Social Media Team
Tanjana was a great help
Tanjana was a great help. Great person. Good listener and caring and paying full attention to the customer. Wish her the best in life.
19 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Muzammil, we appreciate you taking the time to share this; the attentiveness and consideration shown by Tanjana clearly made a meaningful difference to your experience. — Three Social Media Team
I Helen Adejumo customer of 3g meet…
I Helen Adejumo customer of 3g meet with Kai in Westfield 3g shop he attended to me which I really appreciate him . I hereby recommend him for Good customer service
If not for him today I could have upout from 3g. Thank God I did not lose my temper.
17 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Helen, thanks for the brilliant feedback. We’re glad to hear that Kai at the Westfield Three Store provided excellent support and helped resolve all your concerns, ensuring a great experience throughout your visit. Your recommendation truly means a lot to us.
— Three Social Media Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely loved the experience! 💕 She is so sweet, talented, and professional. Her work is amazing, and the results are beyond expectations. Highly recommended! 🥰✨💗 Tsion
17 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Suman, we're delighted to hear Tsion provided such a positive experience. It's great to know you were pleased with the service you received and that everything exceeded your expectations. Thank you for taking the time to share your feedback and recommendation! 😊
-Three Social Media Team.
Esha was super helpful
Esha was super helpful. I had a few enquiries about switching to three and she was so informative. She also has such a positive approach to work and her customers! Highly reccomend speaking to Esha for any queries regarding your phone contracts :)
16 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Zara, we're delighted to hear Esha provided such a positive experience. It's great to know she took the time to answer your questions and helped you explore your options with confidence. Thank you for taking the time to share your feedback and recommendation! 😊💚
-Three Social Media Team.
Deepthi was great help
Deepthi was great help. Very Professional and Polite. It was great experience getting the pre-order placed in store.
16 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Tapish, thanks for the review. It’s great to hear Deepthi provided professional and polite support and made the pre-order process smooth for you. We appreciate you taking the time to share your experience.
Three Social Media Team
Tanjana I had a good experience with her
Tanjana I had a good experience with her
16 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Super happy to know that, Esther! You received such great help from Tanjana. We want nothing but the best for our customers, and we’re happy that you’re pleased with our service 🌺 -Three Social Media Team
We have very good experience with guy…
We have very good experience with guy named ‘Kai’ was very helpful
13 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thank you for the fantastic review, Manisha! It is wonderful to hear that Kai ensured you felt completely looked after and supported. – Three Social Media Team
Reply from Three UK - 3Store Stratford
Hi Ananya, thanks for taking the time to leave a review. It's great to know Samella made such a positive impression.
Three Social Media Team
Vinny was able to remove the virus of…
Vinny was able to remove the virus of my phone. Thank yoj
7 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Babuldas, feedback such as this is truly appreciated. It's great to see Vinny recognised for the support provided in getting your phone back up and running. — Three Social Media Team
Vinny was an amazing help
Vinny was an amazing help, he was very patient and was able to solve all of my phone problems.
7 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Thanks for sharing, Jennifer! It’s wonderful to know that Vinny sorted everything out smoothly.- Three Social Media Team
Reply from Three UK - 3Store Stratford
Hey Ana, we're glad to hear Vinny made your experience positive one. Thank you for the feedback.
-Three Social Media Team.
Vinry was fantastik costumer service as…
Vinry was fantastik costumer service as he helpe a lots today in store 3G at stratford .very good service ,thanks
7 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Kamel, it's rewarding to hear how much of a difference the support you received made. It's great to see Vinry recognised for the attention given during your visit and for leaving you with such a positive view of the service. — Three Social Media Team
Tanjana is very nice to us she gives…
Tanjana is very nice to us she gives information about everything
She also gives us best offer available
6 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Nishchal, thank you for your review. We're pleased to hear Tanjana took the time to explain everything clearly and helped you find an option that suited your needs.— Three Social Media Team
Reply from Three UK - 3Store Stratford
Hello Milton, we're glad Kai could assist you and make your experience enjoyable. Thank you for sharing your experience. - Three Social Media Team
Great service by Kai
Kai hás been very helpful and was patient with me
5 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey Claudecir! Thank you so much for ⭐⭐⭐⭐⭐ review about Kai! Hope you have a wonderful day 🙂 — Three Social Media Team
Nandita best advisor.She helped me to…
Nandita best advisor.She helped me to choose my plan and explained everything properly. So happy.
4 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hi Graciano, thanks for the glowing 5⭐ rating. We're thrilled to hear that Nandita provided exceptional support with clear guidance by helping you choose an ideal plan that fits you perfectly and made your experience a memorable one.
– Three Social Media Team
5 start very good service!!
5 start very good service!!
Special thanks for Sania, she was fantastic and super help full!
4 October 2026
Unprompted review
Reply from Three UK - 3Store Stratford
Hey David, thank you for the 5-star review! We're delighted to hear you received such great service and that Sania made your experience smooth and enjoyable. 😊💚
-Three social Media team.
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