Guys in store were helpful with a problem i had much better than three in London when I went there
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Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
Company replied
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
227 reviews
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Came into store wanting a new phone
Came into store wanting a new phone, the guys in store delivered. Amazing service. Thanks
8 June 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Neil, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Reply from Three UK - 3Store Scarborough
Really appreciate that, Timothy! ⭐ We’re happy we could be there for you. -Ayesha
The young man was very helpful and got…
The young man was very helpful and got me going with a great deal in the shop. Glad I went in it's a very pleasant experience in there and I will surely be back.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Cynthia, thanks for sharing your lovely experience 🎯 We're pleased to hear our colleague provided such expert guidance and made your shop visit so pleasant. We can't wait to welcome you back again 🥰
- VodafoneThree Social Media Team
I came in to the 3 shop the other day…
I came in to the 3 shop the other day and spoke to Luke. I then came back to see Luke who remembered me and remembered what I was after. He was more than helpful, understanding and patient with me.
Highly recommend 3 especially the one in Scarborough.
2 June 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Zoe. It is wonderful to hear that Luke looked after you so well and remembered exactly what you needed when you returned to our Scarborough branch.— VodafoneThree Social Media Team
Great service
1 June 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Fantastic, John! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! -Neha
Thanks for the great service
Thanks for the great service. Got me up and running with my new phone. Thanks again
1 June 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Richard,
Love this 🙌 Really happy everything was set up smoothly for you. -Ayesha
Really easy going friendly and helped…
Really easy going friendly and helped with what I wanted even though English is not my first language, very good staff, Grozav!
30 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing your experience, Fanica 😊 We're pleased Grozav provided such prompt patience and stellar care to look after your requests perfectly, ensuring everything was effortlessly clear 🌟 -Arvind
The guys were so helpful
30 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Anthony. Thank you so much for taking the time to share this, as it is fantastic to hear that our team provided such helpful support during your interaction. -Shivam
The guys were very helpful
28 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for this fantastic 5⭐ review, Ron! We absolutely love hearing this. Have a wonderful day! ☺️ -Ayesha
Reply from Three UK - 3Store Scarborough
Hey Evelyn! We’re delighted to know our services brought you joy. Wishing you a day as bright as your feedback! 🌟 -Ayesha
Excellent in store customer service .
Excellent in store customer service .
I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful.
He explained how to use data roaming and how to set it up on my phone. I came out with a better deal than I was currently on which also included data roaming very happy customer :)
23 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you so much for sharing this, Iain! Chris is top‑notch in his work, and we are so happy to know he made a difference. After all, kindness really is the ultimate superpower! -Kashish
Thanks for the service
21 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
We absolutely love hearing this, Phyll! Thank you for the feedback. Enjoy the rest of your day. -Afaq
Reply from Three UK - 3Store Scarborough
Hi Stephen, we’re thrilled to hear that our team delivered exceptional service. Thank you for taking the time to leave us a 5⭐ review. -Maryalex
Thanks for helping sorting out my new…
Thanks for helping sorting out my new phone! Its amazing!
20 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello, Linda. We’re delighted to know our team made the process smooth and ensured everything was set up perfectly on your new phone. Your appreciation truly means a lot to us. 🥰 -Neha
The guys were a great help
20 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for your wonderful feedback, Rory! We’re so glad our team provided such outstanding support. 🌟 -Veronica
Thanks for the help with the billing…
Thanks for the help with the billing issue. Thanks
20 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks a ton, Victor⭐! We really appreciate the shout‑out. We're glad the billing issue is all sorted and you’re good to go again. -Ayesha
Assisted with my issue and helped with…
Assisted with my issue and helped with resolution. Highly recommend
19 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for your feedback, Ivy. Glad our team was able to sort things smoothly for you and that you’d recommend us. -Suhaas
Helped me take off some subscriptions
Helped me take off some subscriptions. Thank you for your help and kindness.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you, David. We're glad our team made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Brilliant service and a great deal
Brilliant service and a great deal. I got a lot of help with my phone from the fantastic young chap Matty. He gave me a really good deal much better than what I was paying before. He even got a code to keep my number for me. Very easy.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
That’s brilliant, Frank! 🎉 We love hearing that Matty made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Helped with my google account
Helped with my google account. Will come across wheb my o2 account ends. Thanks
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
This made our day 🌈 Roger, We’re delighted the support around your Google account brought everything back on track and gave you clarity moving forward. Looking forward to welcoming you when you're ready to switch 💛 -Arvind
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