YesMarty set up my phone. But did not get help in personalising what we spoke about on the day I chose the phone I had to seek help from a a friend who kindly helped. An example being is I can't use... See more
Company replied
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Today was a fantastic experience but for some background just over 2 years ago I came in for an upgrade and I didn’t like the experience at all. I wasn’t listened to and came out with a business con... See more
Company replied
Extremely enjoyable experience. Excellent and well mannered staff, couldn't be more happier with my new device. Got everything set up and nothing was too much trouble. Thank you so much, would highly... See more
Company replied
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
266 reviews
Asks customers to review
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Chris was such a helpful man
This is the 2nd time Chris has helped me out and I am grateful to him.
Chris was such a helpful man, bosh
2 October 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Woohoo 🎉 James, Chris's spot‑on support clearly made all the difference. Your feedback says it all 🌟
- Three Social Media Team
Excellent service
I needed help with my phone and the staff in Scarborough store were amazing. I didn’t have to wait very long and Chris knew exactly what was needed to get my phone up and running again. Thank you so much for the excellent service.
21 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Emma, Thank you for taking the time to leave such wonderful feedback! We're thrilled to hear that our Scarborough team provided quick support and that Chris got your device sorted out smoothly. - Three Social Media Team
The guys were very helpful
30 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Richard, thank you for your review. It's great to hear the team helped make your experience a positive one.
Three Social Media Team
Really good deal and very helpful…
Really good deal and very helpful getting me onto my new phone thanks
30 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Christine, we're pleased to hear everything went smoothly with your new phone. Thank you for your 5⭐ review. - Three Social Media Team
Chris was so very helpful
27 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for your kind words! We're thrilled to hear that Chris made such a strong impression. 🌟 — Three Social Media Team
very helpful
very helpful, got us a great deal and helped with phone transfer.
26 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Lovely, David! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 — Three Social Media Team
The anti virus thing marty popped on my…
The anti virus thing marty popped on my phone has worked a treat lovely to deal with
26 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Martin, we're glad to hear the antivirus solution Marty recommended has made such a positive difference and that everything is working well for you. Thank you for the feedback. 😊💚
-Three Social Media team.
Reply from Three UK - 3Store Scarborough
Hi Penny, what a lovely review to receive. We're delighted the support you received made your experience such a positive one.
Three Social Media Team
Chris was amazing
26 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Martin, it's great to hear Chris's support stood out during your experience. Thank you for sharing your feedback.
Three Social Media Team
Marty was very helpful with getting my…
Marty was very helpful with getting my phone back up and running and fixing my storage issue. Great help, thanks
24 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Andrew, thanks for taking the time to leave us such a great review! We’re delighted Marty could provide such a positive experience and get everything sorted for you. -Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Jen, your amazing rating made our day! Providing a seamless experience is always our top priority. — Three Social Media Team
Wonderful service from Tom and Luke
19 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Theresa, it's rewarding to see the support from Tom and Luke earned such positive recognition. — Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hello Josephine, we're pleased Chris could make things easier for you. Thank you for taking the time to share your experience. - Three Social Media Team
Really helpful in store
Really helpful in store. Sorted out my problem. Highly recommend
17 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Peter, thank you for sharing this amazing 5⭐ review. It's wonderful to hear the team was able to resolve your query and make your visit a positive one. We appreciate your feedback.
Three Social Media Team
Thank you for your amazing assistance…
Thank you for your amazing assistance yet again.
17 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Fantastic, Wendy! We’re thrilled to hear that. Thank you for taking the time to leave us a 5⭐ review! - Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hey Gregory, we're glad to hear Chris was able to provide the support you needed and make your experience a positive one. Thank you for the feedback. 😊💚
-Three Social Media team.
Excellent service again.
14 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing the love, Andrea 💫 It's always a pleasure to see feedback like this. We truly appreciate your kind words 💙
Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Mark, it’s brilliant to know Chris made a positive difference during your experience. Thanks for taking a moment to share this with us. — Three Social Media Team
Helped me with an issue I had on my…
Helped me with an issue I had on my device. Thank you, would highly recommend
12 September 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for the wonderful feedback, Linda! We’re so happy that our colleagues provided exceptional support with your phone issue. Your recommendation means a lot to us.-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Thanks for your kind words, Mary. It’s lovely to know Chris made your experience a positive one. — Three Social Media Team
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