Jake was beyond helpful nothing was too much trouble. He made the whole experience simple and easy Jake took the time to find me the right plan to suit my needs . Explaining all the technical lingo... See more
Company replied
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Jordan made our purchase of three products very easy with in depth explanation of the purchase while ensuring our full understanding of the equipment of. the equipment provided he is a true credit to... See more
Company replied
Josh was really helpful and kind. He helped me and my group when we first came here, we havent got any good credit score just our contract from nhs and he managed to give us a good deal. And now after... See more
Company replied
I was served by Sam in store at Plymouth drake circus on Sunday 6th September, Sam was friendly and he also provided me , with all the relevant information I needed about my new phone and service.
Company replied
Company details
About Three UK - 3Store Plymouth
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 29, Drakes Circus, PL1 1EA, Plymouth, South, United Kingdom
- 01752664058
4.8
Excellent
105 reviews
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5 pound sim scam
Signed a contract 3.5 years ago was scamed into taking a additional 5 pound sim card that would lower the overall contract by 2 pounds a month for 2 years. Sounds great still paying for this 5 pound a month sim 3.5 years later although the actual contract they registered my email, on the 5 pound they "forgot" so can not cancel it without going into a Three store and getting them to do their job properly. Never even activated this sim but will have to keep paying for another couple of months. Recommend anyone else
13 October 2025
Unprompted review
Reply from Three UK - 3Store Plymouth
Hello there.
We're sad to hear about the issue and frustration you've faced regarding the additional SIM card. We can certainly understand your annoyance at being charged for a service you didn't use and the difficulties you've encountered when trying to cancel it.
We hope the store around able to help identify the account details so that you can arrange to get it cancelled.
Thank you for taking the time to share your experience. We appreciate the feedback as it helps us to review our sales and support processes. -Pete
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