Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing... See more
Company replied
Location
Switch locationUnit 55a The Queensgate Centre, PE1 1NH Peterborough, Midlands, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday. Kira instore was SUPERB- gave us a great deal, exp... See more
Company replied
Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100... See more
Company replied
Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were... See more
Company replied
Company details
About Three UK - 3Store Peterborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 55a The Queensgate Centre, PE1 1NH, Peterborough, Midlands, United Kingdom
- 01733339072
4.9
Excellent
157 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Nice service
10 August 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Prabin, thank you for your 5⭐ review! It’s wonderful to hear such kind feedback. – Three Social Media Team
Kiran was really helpfully and saved me…
Kiran was really helpfully and saved me money. Fantastic service
30 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Smith, we’re pleased to hear Kiran provided great support and helped you save money. We truly appreciate your feedback 😊
-Three Social Media Team.
The fact that the staff is so lovely
The fact that the staff is so lovely, like Kevin and Keara , very friendly. Hope they guys get a raise! (Quensgate Peterborough)
29 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Mirica, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! - The Three Social Media Team
Jake in Peterborough was fabulous!
Jake in Peterborough was fabulous he sold us a router that gives the service we need. All of the other providers in the area we were moving to suggest the three service would not work. We have nothing except for great things to say after 1 month!
18 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey Rhonda, we’re delighted Jake found the perfect setup for your new home at our Peterborough store. Thank you for taking the time to share your feedback 😊
Three Social Media Team
Incredible customer service!
Jake and the team were amicable, thoughtful and got me everything I needed and more. Good deal, offered me realsitic and honest opinions on what was available to me. Kind and caring service, would 100% recommend going into store!
21 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for the wonderful feedback and recommendation, Ben! It’s great to hear Jake and our staff supported you so well. 😊 – Three Social Media Team
Kira was very helpful and knowledgeable.
Kira was very helpful and knowledgeable.
19 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi there, it is wonderful to know that Kira provided such informative and supportive care during your interaction. — Three Social Media Team
I went in store to upgrade my phone and…
I went in store to upgrade my phone and there was some problems due to my name being entered wrong years ago but the two ladies worked really hard and got it sorted for me, there were extremely kind and professional.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Wow, Lui! 🎉 It’s great to hear our colleagues made everything seamless for you and that your visit went so smoothly. Enjoy the rest of your day! – Three Social Media Team
Tuba and egle were very helpful with my…
Tuba and egle were very helpful with my contract and data transfer
12 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello Kestuis, great to know Tuba and Egle made things easy for you. Thank you for sharing your experience – Three Social Media Team
Kira was really sweet
Kira was really sweet, nice and helpful. The gifts were also thoughtful. Thank you.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hello there, we’re glad Kira ensured you felt comfortable and supported. Thank you for taking the time to share your experience with us.
Three Social Media Team
We went into the Peterborough 3 store…
We went into the Peterborough 3 store to secure a new contract for my Daughters mobile + secure data roaming abroad as she is going on holiday.
Kira instore was SUPERB- gave us a great deal, explained things very clearly, was friendly and informative- probably the best mobile phone experience we have ever had.
Well done 3 & well done Kira !!
9 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Your shout‑out is WOW 🎯 We’re overjoyed Kira’s expert guidance at our Peterborough store helped secure the right plan and roaming option for your daughter, and recognition like this speaks volumes 🌞
- Three Social Media Team
Reply from Three UK - 3Store Peterborough
This made our day ✨ Robin. We’re pleased the team delivered such top‑tier support. Wishing you plenty of smiles ahead 😊
- Three Social Media Team
Good and professional support and…
Good and professional support and service. Glade to be a customer of Tree
8 July 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hey there, thank you for sharing this amazing 5⭐ review! We’re delighted to hear you had such a wonderful experience with us. 😊 — Three Social Media Team
Reply from Three UK - 3Store Peterborough
Hi Jordan 😊
So glad to hear you had quick and easy service.
Jordan really made things smooth for you.
Thanks for sharing your lovely experience!
— Three Social Media Team
Angalika and olga were great help
20 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Hi Sherly, we appreciate your lovely feedback. It’s great to know Angalika and Olga made everything feel so easy for you. -Suhaas
Reply from Three UK - 3Store Peterborough
Hi Pete, we appreciate the feedback regarding your exceptionally quick and efficient encounter with us. -Kishan
Fantastic Experience at 3Mobile Queensgate
Kevin and Kai at the 3Mobile store in Queensgate, Peterborough, were extremely helpful, friendly, and professional. They took the time to explain everything clearly and made sure all my questions were answered. Excellent customer service – a real credit to the team. Thank you both for your help!
12 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
That’s wonderful to hear, Barbara! A big shoutout to Kevin and Kai at our Queensgate branch for providing such exceptional support. Thank you for sharing your lovely feedback. 🙌 -Veronica
Excellent Customer Service from store
Excellent Customer Service from store. Nice staff and Satisfied with the purchase and procedures.
4 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Thank you for your wonderful review, Nishi! 🌟 We’re happy to know that the team created a welcoming environment and made your experience exceptional. 🙌 -Neha
Reply from Three UK - 3Store Peterborough
Hey Shahzadi, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
Wery polite personal have good…
Wery polite personal have good explanation
2 June 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
We really appreciate this! Wonderful to know our team provided polite service and clear information. Thank you for sharing your experience. -Ayesha
Kevin was very friendly and helpful and…
Kevin was very friendly and helpful and answered any questions I had! Made the experience very enjoyable!
30 May 2026
Unprompted review
Reply from Three UK - 3Store Peterborough
Ollie, we’re glad Kevin made your experience smooth and enjoyable. We appreciate you taking the time to leave feedback. -Ayesha
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.