I have been in several times to add different things onto my current plan. I have spoken with Sophie and Adil on many occasions and they have always been very helpful and guided me through each step o... See more
Company replied
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Popped into my local store in Nuneaton as my airtime plan had ended and wanted to know what offers were available. Very helpful staff member(Jay) explained that a SIM only plan was a cheaper option an... See more
Company replied
Adil was extremely helpful, polite kind and caring. Made every effort to provide me with Optimum customer service. I am very satisfied with his service. Thank you Adil you get 5 🌟 frome
Company replied
Went in the tiny shop, no phones on show, one table occupied. Needed a new phone, but was advised I can't without any ID. Had no idea of this change. Left disappointed.
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Company details
About Three UK - 3Store Nuneaton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
25 Market Place, CV11 4EG, Nuneaton, South, United Kingdom
- 02476372105
4.8
Excellent
89 reviews
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Reply from Three UK - 3Store Nuneaton
Hey Donna, we're glad to hear that Adil made your experience such a positive one. Thank you for the feedback.
Great service and they gave me the…
Great service and they gave me the right deal thank you Adil
3 October 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Reviews like yours make our day, Kalan. We're delighted Adil's support helped you find the right deal and made the whole experience a positive one.
Three Social Media Team
Adil was very friendly and really…
Adil was very friendly and really helped. Very please thanks.
3 October 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Dean, it's great to receive such positive feedback. It's lovely to see Adil recognised for making a real difference to your experience. — Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Hey Vanaja, we're delighted you had such a smooth experience with Abil. Thank you for the amazing 5 ⭐ review!- Three Social Media Team
Adil helped me alone through my upgrade…
Adil helped me alone through my upgrade and gave me a good deal and helped me through this interaction.
3 October 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey there, we're glad to hear Adil was able to guide you through your upgrade and help you find an option that offered great value. Thank you for the feedback. 😊💚
-Three Social Media Team.
Great service from Adil very kind and…
Great service from Adil very kind and patient
3 October 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hey Santosh, thank you for the 5 ⭐ review. We're thrilled to know Adil made your experience seamless.-Three Social Media Team
Reply from Three UK - 3Store Nuneaton
That's brilliant, James 🌟 Adil's support clearly made all the difference. Your feedback says it all 💙
- Three Social Media Team
Sophie was very helpful wjth my query
1 October 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Mohit, it's lovely to hear Sophie made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Hi Alex, thank you for your feedback. We're delighted to hear Adil provided clear and efficient support, helping make your visit a smooth and positive experience.— Three Social Media Team
Brilliant service adil
26 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
That's impressive, Thony 🎯 Adil's spot‑on guidance clearly set the tone for a standout experience 🌟
- Three Social Media Team
Adil the customer service assistant was…
Adil the customer service assistant was especially excellent.
Thank you !
25 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Peter, thanks for the amazing review. We are happy to hear that Adil provided reliable assistance throughout and ensured a seamless experience for you.
-Three Social Media Team
Informative.good knowledge.pleasent…
Informative.good knowledge.pleasent demeanor
19 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Mr Salisbury, it's pleasing to hear the support provided offered clear direction and made the conversation an enjoyable one. — Three Social Media Team
Reply from Three UK - 3Store Nuneaton
That's brilliant, Tetiana 🌟 We're pleased Adil's supportive approach made such a positive difference 💙
- Three Social Media Team
Good customer service
Good customer service. Adil was very helpful.
13 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Thank you, Mihaela! We're glad that Adil made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Adil was extremely helpful
Adil was extremely helpful, polite kind and caring.
Made every effort to provide me with Optimum customer service. I am very satisfied with his service. Thank you Adil you get 5 🌟 frome
12 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Suad, thank you for your wonderful 5⭐ review. We're delighted to hear that Adil delivered such outstanding assistance with a friendly approach and created a seamless experience for you.
-Three Social Media Team
Love his customer service Adil is a…
Love his customer service Adil is a great man ,helpful and respectfully dealt all mu querries.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Ali, thanks for the wonderful feedback. We're delighted to hear that Adil provided exceptional support throughout and helped you resolve all your concerns without any hassle.
-Three Social Media Team
Marwa was very helpful and kind
Marwa was very helpful and kind. I’ve been with Three for years and Nuneaton store has never let me down, thank you. Staff are helpful and explain well.
2 September 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi, Joanne. We're thrilled Marwa and the Nuneaton team have always taken great care of you. We truly value your loyalty over the years. Thanks for being such a valued part of our network! - Three Social Media Team
Reply from Three UK - 3Store Nuneaton
Woohoo 🎉 Charlie, Marwa clearly set the bar high. Thanks for the fantastic shout‑out 💙
- Three Social Media Team
Excellent Customer Service
I have been in several times to add different things onto my current plan. I have spoken with Sophie and Adil on many occasions and they have always been very helpful and guided me through each step of the process. Both members of staff always take the time to answer any queries that I have and make the experience smooth and stress-free. I am always reassured that if I ever needed any support in the future with any aspect of my plan, then I am able to pop back in and they will be able to help. I can't fault their customer service, thank you!
29 August 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Jade! 😊
Sophie and Adil sounds like they made everything simple for your parents and helped them get a great deal. Their clear support shines through your words, and it’s lovely to hear how smooth everything must have felt. Thanks for sharing such a warm moment with us. - Three Social Media Team
Good he helped us with the wifi and sim…
Good he helped us with the wifi and sim by showing us the options flexible to us as we explained our situation
30 August 2026
Unprompted review
Reply from Three UK - 3Store Nuneaton
Hi Avi, thank you for your review. We're delighted to hear our colleague took the time to understand your requirements and helped identify suitable options for your circumstances. We appreciate your feedback and hope you have a lovely day. 💜
Three Social Media Team
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