Had an amazing experience at Three today! Specifically a shout out to Asia in the Nottingham city centre branch who was very patient and knowledgable and answered all my questions regarding broadband,... See more
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Location
Switch locationUnit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG Nottingham, Midlands, GB
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Came into store as I had an issue with my phone where I had loads of viruses. Michaela was really helpful and fixed my issue quickly. I love coming into store as I find you're always really helpful an... See more
Company replied
Tom was very helpful i had a stuck online order that i was trying to get an upgrade for online. I came into store and he was able to quickly resolve the issue for me and get my uogradw sorted. Great s... See more
Company replied
Michaela was very efficient, helpful and knowledgeable. She helped me contact the fraud team and gather my proofs to send to them after I had been a victim of fraud and saved us some money on my wives... See more
Company replied
Company details
About Three UK - 3Store Nottm (Clumber Str)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1, 1/2 Long Row, 3 Clumber Street, NG1 3AG, Nottingham, Midlands, United Kingdom
- 01159506434
4.8
Excellent
55 reviews
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Was seem to very quickly at the Three…
Was seem to very quickly at the Three store in Nottingham friendly staff and sorted out what I needed very quickly
2 August 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Manjinder, it’s great to hear your visit in Nottingham was supported by a welcoming team who made your experience feel simple and efficient. — Three Social Media Team
Had an amazing experience at Three…
Had an amazing experience at Three today! Specifically a shout out to Asia in the Nottingham city centre branch who was very patient and knowledgable and answered all my questions regarding broadband, device and data plans! 10/10 experience!!
30 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Your words are a real highlight ✨ Veera. We’re overjoyed Asia’s focused support brought clarity across every option discussed, and recognition like this is a fantastic boost for the team 🌷
- Three Social Media Team
Tom was very helpful i had a stuck…
Tom was very helpful i had a stuck online order that i was trying to get an upgrade for online. I came into store and he was able to quickly resolve the issue for me and get my uogradw sorted. Great service thank you.
30 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
That’s fabulous, Adrian! We’re delighted to hear that Tom provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. – Three Social Media Team
Michaela was very helpful
Came into store as I had an issue with my phone where I had loads of viruses. Michaela was really helpful and fixed my issue quickly. I love coming into store as I find you're always really helpful and kind.
29 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you, Beverley. We're glad that Michaela could clear up those device issues for you so quickly. Your lovely compliment about our team's constant kindness really brightened our day. 🥰 - Three Social Media Team
Went just to check and compare some…
Went just to check and compare some prices and Bailey was very helpful!
24 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Jaz, you’ve just made our day! 🎉 We’re glad to hear your experience with Bailey was remarkable. Wishing you a great day.
– Three Social Media Team
Michaela was very efficient
Michaela was very efficient, helpful and knowledgeable. She helped me contact the fraud team and gather my proofs to send to them after I had been a victim of fraud and saved us some money on my wives SIM.
23 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Allan, we appreciate you sharing this. We’re really glad Michaela was able to support you through such a stressful situation and help you get everything organized for the fraud team. It’s great to hear she also managed to save you some money along the way.
– Three Social Media Team
Tom was brilliant he walked me through…
Tom was brilliant he walked me through the upgrade options for my phone. We settled on the pixel 10a and he also helped me transfer everything across to the new phone. Brilliant service.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Lou, thanks for sharing the lovely review. We’re glad to hear that Tom explained your options clearly, offered excellent guidance, helped you choose a device that suited your needs, and completed the transition to your new phone without any hassle.
— Three Social Media Team
Customer service was good
Customer service was good. Michaela was very helpful and informative.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Emily, thank you for sharing this feedback! 😊 We’re thrilled that Michaela gave you such a fantastic experience. – Three Social Media Team
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi there 👋 it is fantastic that our colleague shared such expert knowledge and top‑tier guidance 🚀 -Arvind
The staff were amazing Asia and…
The staff were amazing Asia and Michaela were brilliant, and Asia sorted everything for me and my wife as being an oldie I'm not so good with these things. Perfect
Thanks ladies
14 June 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
That’s fabulous, Wayne! We’re delighted to hear that Asia and Michaela provided outstanding support and made your experience seamless. Delivering excellence in every interaction is always our priority. -Neha
Ellen and and Tom both very friedly and…
Ellen and and Tom both very friedly and helpful,knew their stuff well and got my wife and I sorted. thanks
2 June 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hello John, we appreciate you taking the time to share the excellent assistance you and your wife received. It is wonderful to hear that our team members were both welcoming and knowledgeable during your interaction. -Kishan
Danny made my life incredibly easy
Danny made my life incredibly easy, sorted my issue out in minutes. Highly recommend!
20 May 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
That's impressive, Harry. We're super happy to hear that Danny gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Ellen was really helpful and patient
Ellen was really helpful and patient. I am very pleased with her as a advisor, provided the best customer service.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you for the 5⭐ review, Sumi! We truly appreciate you sharing your experience. It’s wonderful to hear you received outstanding care. -Neha
Professional, kind and knowledgeable
I received such a lovely welcome from Rebecca today.
She was extremely professional, kind and knowledgeable and what was an initial query about data roaming turned into something more.
She did a little investigating as to why my phone had 2 sim cards and sorted the issue i've been having with my monthly data allowance.
She is a credit to your company and is truly a star 🌟
Big thanks Rebecca
7 May 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hi Jill, this is such lovely feedback to read! Rebecca clearly went the extra mile to look into the issue and get everything sorted for you. Thanks so much for sharing your experience 🌟 -Samad
Asia was very very helpful
Aisa was very helpful in helping me and my partner set up our broadband and resolve all the issues we encountered online and in other stores so was so refreshing to finally have good service when dealing with setting it all up.
26 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you, Archie, for sharing such wonderful feedback! We’re delighted to hear that Aisa provided clear guidance and made the whole process smooth for you and your partner. Delivering reliable support and ensuring everything works as it should is exactly what we aim for. 😇 -Prabhjeet
Fabulous and professional services from…
Fabulous and professional services from the staffs especially thanks to Ellen for your patience and help !!AAA++++
24 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Woohoo 🎉 David, Great to know the team offered such standout support and that Ellen added such steady care to make your experience shine ❤️ Wishing you smooth moments ahead ✨ -Arvind
Steve and thin was amazing helped me…
Steve and thin was amazing helped me with my ringtone phoned customer service for us and that was frustrating
14 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you for sharing your experience, Barry. It’s great to hear that Steve and the team were so supportive, especially when helping with your ringtone. -Afaq
Came in for help with my phone and…
Came in for help with my phone and spoke to Josh he gave me excellent service and made my experience nice and comfy will be returning to see Josh when my contract is ready to upgrade
13 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Hey Melvin, you’ve just made our day ✨ Josh offered calm, attentive support and made everything feel easy. We’ll be glad to welcome you again when it’s time to upgrade ❤️ -Arvind
Tom helped me get the virus off of my…
Tom helped me get the virus off of my phone. Brilliant service. I came in with several viruses and malware on my phone but tom quickly and efficiently got rid of them and my phone back up and running quickly!
8 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Thank you for taking the time to share your experience, Paul! We're thrilled to hear that Tom was able to sort out the issues on your device so quickly. It’s great to know your phone is running smoothly again. -Afaq
I came in wanting a new unlimited data…
I came in wanting a new unlimited data sim for my old mifi box. Tom was very fast efficient and helpful in getting it set up for me. Brilliant service couldn't have asked for more.
7 April 2026
Unprompted review
Reply from Three UK - 3Store Nottm (Clumber Str)
Delivering seamless solutions is what drives us. We're thrilled Tom could get your mifi up and running with ease, Christine. Thanks for sharing your experience! -Ashifa
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