Musab talked me through the best options for an upgrade or a new contract. He is professional and friendly, and what I appreciated most was that he was not pushy or pressuring into a purchase. Will be... See more
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They helped me change my contract into my own name and explained how to change over the Sims and other important things. There are also premium ways once you work with three! Thank you guys!
Company replied
I went into three hay market without an appointment on a very busy Saturday afternoon and was immediately helped by Jack. Jack was super polite and efficient and solved my issues easily and pleasantly... See more
Company replied
Absolutely fantastic staff great deals and excellent knowledge really helped me out today many thanks definitely use Norwich three. Jack is fantastic and will sort you out a great deal.
Company replied
Company details
About Three UK - 3Store Norwich (Haymarket)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
23-24 Haymarket, NR2 1QE, Norwich, Midlands, United Kingdom
- 01603764505
4.9
Excellent
102 reviews
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Jack was incredibly helpful and very…
Jack was incredibly helpful and very clear when I asked him many technical questions.
17 April 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That's impressive, Greg 💫 Great to know Jack offered steady guidance and kept everything clear at every step. Wishing you bright moments ahead ❤️ -Arvind
Wayne helped set up app as had issues
8 April 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for letting us know, Tony! We’re glad Wayne was able to get everything running smoothly for you. -Afaq
Wayne was very helpful set up my new…
Wayne was very helpful set up my new phone and answed any questions about new phone great service
7 April 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hey George! Thank you so much for your feedback. We’re so glad Wayne could support you perfectly, and we’ll always be here whenever you need us. ☺️ -Kashish
Sense of humour & got the job done.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
You've made us smile John! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
New internet router
I was delt with my situation very well, Jo who i spoke to sorted out everything with ease, happy bunny!!!
11 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for your feedback, Rodney, and it's lovely to hear that you enjoyed great customer service from Jo. We appreciate you taking the time to share this with us. -Michael
Three services are good
Three services are good. Approachable and friendly staff. I bought honor tablets and 1 had issue. The staff were really helpful. I highly recommend you to go there.
28 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the lovely feedback, Clerenda. We’re glad our team could help with your tablet issue and that you found them approachable. Your recommendation means a lot to us. -Shivam
Happy with the service
Happy with the service. The guy from the shop very helpful. Thanks
25 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hello AJ,
Thanks a ton for your review! It’s wonderful to know our team gave their best, and we hope you have a fantastic day 🤗. -Kashish
Happy with service and Wayne…
Happy with service and Wayne transferred all data
24 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for sharing your experience, Trevor! Wonderful to hear you’re happy with the support and that Wayne handled the data transfer for you. 🙌 -Veronica
Giid fast and helpfull service by wayne
21 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hello Daiva,
Thanks a ton for your review! It’s wonderful to know Wayne gave his best, and we hope you have a fantastic day 🤗. -Kashish
Reply from Three UK - 3Store Norwich (Haymarket)
That’s awesome, Mr Ramesh! We’re glad you had a positive experience. Thank you for this amazing 5⭐ review! -Veronica
Went into store with issue and Wayne…
Went into store with issue and Wayne worked hard to resolve
13 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the ⭐ review, Will! We're thrilled that Wayne gave you great service and friendly guidance at the store. -Neha
Issue was sorted promptly and wonderful…
Issue was sorted promptly and wonderful customer service
11 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
That’s fabulous, Ayomide! We really love hearing this from our customers, and it means a lot to us. Thank you so much for the review. -Neha
Great service from Briony at Norwich…
Great service from Briony at Norwich Haymarket,super helpful (a long with Jack too ).
5 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for your feedback, Tom. We’re delighted that Briony delivered such outstanding support at Norwich Haymarket, and it’s great to know Jack played a part in making your visit even better. Your kind words mean a lot to us. -Manavata
The exceptional helpfulness of Briony…
The exceptional helpfulness of Briony and her manager at the Three Store Norwich Haymarket.
They alerted me to a better deal for my home broadband after having problems with DPD and their delivery of a router ordered online.
3 March 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks for the feedback, Andrew! We're delighted to hear that Briony and the manager at the Three Store Norwich Haymarket made your visit a positive one and ensured you were offered the options that suited you best. -Afaq
lovely very helpful!
24 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Wiktoria, that’s exactly what we love to hear from our customers, thank you so much! 😊 -Ayesha
Jack at 3 was brilliant from start to…
Jack at 3 was brilliant from start to finish. He helped me choose my new iPhone and made the whole process quick and easy. He even went the extra mile to transfer all my data over for me. Great customer service and a real credit to the team!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Hi Ollie, thank you for your feedback. We’re glad Jack offered clear advice, ensured the process was smooth and showed the dedication that makes him exceptional. -Suhaas
Helpwd replace my sim a nd apps for…
Helpwd replace my sim a nd apps for phone control very happy with serice
18 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Stab! Thank you for sharing your experience. We’re delighted to hear that our team guided you so smoothly and made sure everything was set up just the way you needed. -Afaq
SIM card failed mysteriously but Three…
SIM card failed mysteriously but Three shop swapped for a new one and fixed problem. Quick and efficient.
11 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thanks, Mike! Glad the team cracked the case and got your SIM swapped in record time. Quick fixes are our favourite kind happy we could get you back up and running. 😁 -Ayesha
Briony (RJ) & the team at Norwich…
Briony (RJ) & the team at Norwich Gentleman's Walk store were incredible & made my upgrading so easy & I'm very happy with my tariff & new phone.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you for taking the time to leave this review, Matthew! 🌟 It’s fantastic to hear that Briony and the Norwich staff supported you so well during your upgrade. 🙌📱 -Veronica
Wayne sorted out a new phone and…
Wayne sorted out a new phone and swapowd my data to great service.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Norwich (Haymarket)
Thank you, Jean! Wayne’s attentive support made the process seamless and we appreciate your dazzling 5 ⭐ review. -Suhaas
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