Went to store in MK to refresh my account. Met customer advisor Taina who walked me through process to upgrade phones, Sims, and internet. Taina saved me a small fortune. No selling, just easy to un... See more
Company replied
Location
Switch location83 The Silbury Arcade, The Centre MK, MK9 3AG Milton Keynes, Midlands, GB
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See what reviewers are saying
Lovely experience with Olivia today to upgrade my new phone. She has given a lot of helpful information in details and very lovely. Thank you for making my day :)
Company replied
Olivia listened to what I was looking for, explained the options in easy jargon-free language and didn't try to push sales. Her customer friendly behaviour led me to return to the store to make a purc... See more
Company replied
After two years of trying to solve my issue with three as they had completely messed up my contracts and over charged me, Taina solved it in no time at all, all quiet straight forward. However I had... See more
Company replied
Company details
About Three UK - 3Store Milton Keynes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
83 The Silbury Arcade, The Centre MK, MK9 3AG, Milton Keynes, Midlands, United Kingdom
- 01908679020
4.9
Excellent
191 reviews
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Taina is very good with me today and excellent
Taina is very good with me today. She very calm
24 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Creating smiles and delight is what we’re proud to bring to our customers every day, Deborah. Taina made it happen beautifully. Enjoy the rest of your day! -Ashifa
Dicken was really helpful setting up…
Dicken was really helpful setting up the home broadband. Thanks guys
23 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for sharing your experience, Jemma. We’re thrilled that Dicken made your broadband installation so easy. 😊 -Veronica
Very good service from Naj who went…
Very good service from Naj who went above and beyond to help today.
22 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for the review, Linda! We truly appreciate you sharing your experience. It’s wonderful to hear that Naj provided you with outstanding care. 😊 -Neha
Yakenna was extremely helpful and very…
Yakenna was extremely helpful and very friendly!
21 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you, Bolu A! We’re delighted to hear that Yakenna made your experience smooth and enjoyable. It’s wonderful to know their support left such a great impression. -Manavata
Daniel was very knowledgeable
Daniel was very knowledgeable, helpful and friendly.
Ensured everything was working correctly as before.
Excellent.
20 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hello Graham, we’re glad Daniel shared his expertise, offered friendly support and ensured everything continued to work perfectly for you. Thank you for sharing your valuable feedback. -Suhaas
Reply from Three UK - 3Store Milton Keynes
Hi Helen! We're delighted that Daniel provided outstanding support. Thanks so much for your fantastic review! -Neha
Good service
12 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That’s awesome to hear! 🎉 Leroy, we’re so happy you received such great help from us. Thank you for your kind words! ☺️ -Prabhjeet
Good service
Naj was very helpful with my home broadband.
Have been with 3 for years and always find them helpful in store
12 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thank you for being such a loyal customer, Karen. It’s great to know Naj gave you the support you needed. We appreciate the 5⭐ rating. -Ayesha
Daniel made the experience simple and…
Daniel made the experience simple and easy for me, he was also very helpful and knowledgeable.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Leanne. It’s great to hear that Daniel offered such clear support and left you feeling confident throughout your visit. -Manavata
Daniel has been great today when…
Daniel has been great today when upgrading my sim only contract. Patient, helpful and professional throughout.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Thanks for taking the time to share this, Catia. Daniel will be so pleased he could guide you through everything clearly. 🌟 -Veronica
Reply from Three UK - 3Store Milton Keynes
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
I would like to commend Daniel for his…
I would like to commend Daniel for his excellent customer service. He was warm, friendly, and very patient, and showed an impressive level of product knowledge. Daniel listened carefully and was able to meet my needs efficiently. I was genuinely impressed with his service and would happily recommend him to any senior management position.
5 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Jennifer! It’s great to hear how well you were supported, and we’re glad that Daniel provided such a professional and efficient experience. We’re always here to help and truly appreciate you taking the time to share your thoughts. -Afaq
Very kind and very professional
Very kind and very professional, 6 stars
5 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Wow, we absolutely love hearing this, Ricardo! Thank you for the fantastic 5 ⭐ review. -Afaq
I am happy the services today
4 February 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hey Rajwinder, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Great customer service ,Lum attended to…
Great customer service ,Lum attended to us and was really helpful
30 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
That’s fantastic, Abdoulaye! 🎉 It feels amazing to know Lum was able to sort everything out and make the experience smooth. Thank you for taking the time to leave such an incredible 5 ⭐ review! -Afaq
Very easy
Luna made the experience so easy and she was so lovely and friendly
30 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi there, this is what we love hearing from our customers! We'll certainly pass your feedback on! -John
Reply from Three UK - 3Store Milton Keynes
Hi Ferdinand, thanks for sharing your review and letting us know that Yekena made a real impact on your time with us. -Kishan
Taina was so helpful I came for one…
Taina was so helpful I came for one thing I ended up with so much help, she’s a star.
27 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Alberta, it’s great that Taina went above and beyond to make sure you had everything you needed; she really is a brilliant asset to our team. -Kishan
Taina
Taina was amazing with her service today going the extra step to break down what I need to do exactly. Could not ask for better service!
23 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Rabeul, thank you for sharing your lovely experience 🎯 We’re happy to hear that Taina made everything clear and provided such attentive support. Wishing you a fantastic day 🌟 -Arvind
Everything professional!
22 January 2026
Unprompted review
Reply from Three UK - 3Store Milton Keynes
Hi Adrian. We're so happy to know that you had a great experience with us. Thanks for this amazing 5 ⭐ review. -Prabhjeet
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