We were helped today with a broadband package we had purchased on holiday. But passwords were all wrong. Meadowhall store were brilliant and got us up and running the lady who we saw really wen... See more
Company replied
Location
Switch location7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN Meadowhall, Midlands, GB
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After renewing my contract, the ordered mobile arrived as promised by DPD, although I had difficulty transferring the details from my old mobile to the new. On my return today, I was met by Sam... See more
Company replied
Rebecca was fantastic, she was very efficient, friendly and helpful. And even reduced my bill. I would highly recommend Thank you
Company replied
Great Customer Service I had a really positive experience at Three in Meadowhall today, thanks to Asam. He was extremely helpful, friendly and professional throughout. He took the time to under... See more
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Company details
About Three UK - 3Store Meadowhall II
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
7 High Street (Unit 12a), Meadowhall Shopping Centre, S9 1EN, Meadowhall, Midlands, United Kingdom
- 01142569376
4.9
Excellent
181 reviews
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Customer service
Rebecca was fantastic, she was very efficient, friendly and helpful.
And even reduced my bill. I would highly recommend
Thank you
17 October 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there, thanks for the review. It’s wonderful to hear Rebecca provided such helpful service and helped make things easier for you. We really appreciate your recommendation and kind words.
Three Social Media Team
We were helped today with a broadband…
We were helped today with a broadband package we had purchased on holiday. But passwords were all wrong.
Meadowhall store were brilliant and got us up
and running
the lady who we saw really went the extra mile to make sure we came away happy
Thanks again
16 October 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you for the wonderful feedback, Zoe! We are delighted you left our Meadowhall store with everything working perfectly. It's great to know the team resolved your setup issues, so you could walk away completely satisfied. – Three Social Media Team
The staff girl that helped me was…fantastic
The staff girl that helped me was fantastic
6 October 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hello Dennis, we're glad our team could assist you and make everything easy. Thank you for your 5⭐ review. - Three Social Media Team
Very helpful aNew Phone nd polite with everything.
Very helpful and polite with everything.
3 October 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Thank you, Paul, for your 5 star review. We’re delighted that you had a wonderful experience 😊- Three Social Media Team.
After renewing my contract
After renewing my contract, the ordered mobile arrived as promised by DPD, although I had difficulty transferring the details from my old mobile to the new.
On my return today, I was met by Sam, who did everything needed to complete the transfer.
He was patient and friendly, and was a credit to the store for his helpfulness. He clearly has a passion for Three and it's product delivery.
Thoroughly recommended.
24 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Michael, you've just made our day. What a fantastic shout-out for Sam. We're delighted his patience and friendly approach helped complete the transfer to your new phone and get everything in place. Thanks for recognizing his dedication and sharing such a wonderful recommendation.
Three Social Media Team
kelly help full and she first litsen to…
kelly help full and she first litsen to me about tge reason i came here afterwood amizing jobs she didt and i would saying you are Star welldone Kelly
23 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Abdi! We're so pleased Kelly was able to help and make your visit a positive one. Thank you for the 5-star feedback! ⭐
-Three Social Media Team
Kelly was very helpful straight away…
Kelly was very helpful straight away and she's a one in a million well professional hardworking and she listened to as well done Kelly 100 ✨ she's worthy
23 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Mustafe, thank you for sharing your amazing 5⭐ review! 🌟 We're delighted to hear that Kelly made such a positive impression and provided an outstanding experience.-Three Social Media Team
Fantastic experience
Had a great experience with the service today in the store. Great staff super helpful and friendly, big shout out to Zainab!
17 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Nicole, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Zainab made such a positive impression and helped make your visit a great one. We appreciate your feedback.
Three Social Media Team
If i could give it 6*s I would…
If i could give it 6*s I would excellent customer service very clear and direct. Straight to the point and walked away with a new phone. Will always stay with three as they're brilliant and the lovely lady Rebeca that served me in meadowhall was fantastic
14 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Daniel, thank you for taking the time to leave such a fantastic review. It's wonderful to hear Rebeca at our Meadowhall store made the process so straightforward and helped you leave with the right device. We truly appreciate your continued support.
Three Social Media Team
Tanny and Sam are the absolute BEST
Tanny and Sam are the absolute BEST! So quick and easy- no hassle at all. We will definitely stay with Three.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi, Jody. We're thrilled to hear that Tanny and Sam made things so quick and easy for you! Thank you for the fantastic review and for choosing us. 😇 - Three Social Media Team
Great service from Tanny
10 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey there, it's wonderful to know that Tanny provided outstanding support. Thank you for your feedback. ✨ — Three Social Media Team
Very knowledgeable friendly helpful Joe…
Very knowledgeable friendly helpful Joe explained everything to me in understandable language
9 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We appreciate this, Karen. Great to hear Joe made sure you got everything you needed and supported you throughout. 😊 — Three Social Media Team
Thanks Hadeeqah for giving me good deal…
Thanks hadeeqah for giving me good deal and help
9 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi there, thank you for your brilliant review. We're delighted to hear that Hadeeqah delivered exceptional assistance and helped you in securing an ideal deal that fits you perfectly.
-Three Social Media Team
Sam has to be the best customer service…
Sam has to be the best customer service agent we've ever met. He was so professional and full of knowledge.
7 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Zdeno, What an incredible review, thank you! Hearing that Sam is the best customer service agent you've ever met completely made our day. We will definitely let him know he's doing an amazing job! — Three Social Media Team
Absolutely brilliant experience after…
Absolutely brilliant experience after getting passed around over the phone come into store Sam was the most professional agent I've ever dealt with sorted out some brilliant deals for me and the wife couldn't have asked for a better experiance
5 September 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hey Josh, thank you for the amazing 5⭐ review! 🌟 We're delighted to hear that Sam was able to provide the support you were looking for and deliver a solution that worked well for both you and your wife.-Three Social Media Team
Reply from Three UK - 3Store Meadowhall II
Thanks for the review, 🎉 Khald! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Joe was really helpful with me helping…
Joe was really helpful with me helping me sort out the issues with my phone
28 August 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Stewart, thank you for your review. We're delighted to hear Joe was able to provide the support needed and help get things back on track. Delivering reliable assistance and a positive experience is what we aim for, so it's wonderful to know you were well looked after. 💜
Three Social Media Team
The man who helped me was very helpfull…
The man who helped me was very helpfull and kined
28 August 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Hi Marie, thank you for your review. We're delighted to know the support provided left such a positive impression. We appreciate your support and look forward to assisting you again.
Three Social Media Team
My experience was great
My experience was great. Thanks to Hadeeqah for being very helpful and efficient whilst I was upgrading my phone.
25 August 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
Oh, wow! Thank you for sharing your thoughts about Hadeeqah. We’re so glad she could guide you along the way, and here’s to many more smiling moments together! 💗 — Three Social Media Team
Joe was brilliant sorted everything out…
Joe was brilliant sorted everything out was pleasant and helpful Top marks
19 August 2026
Unprompted review
Reply from Three UK - 3Store Meadowhall II
We appreciate your feedback, Bev. It’s great to know Joe guided you clearly and ensured everything was sorted without any hassle.
— Three Social Media Team
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