We would like to thank Erin at the Maidstone 3 store for all the help and support she gave us today. She supported us to navigate our way through a really challenging issue and was patient, polite... See more
Company replied
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I broke my iphone and needed my ESim to be transferred onto my old iPhone whilst my current one went off to be fixed. I popped into Three Fremlin Walk Maidstone and was served by Erin who was absolute... See more
Company replied
The store assistant, Michael was amazing. He helped setup my new iPhone 17e and pass across all my data from my old iPhone 11. We experienced a problem that meant the iPhone 17e didn’t connect to the... See more
Company replied
Lorena has been amazing today. She has been professional, patient and has answered all my questions making my experience of a new phone contact totally wonderful ✨✨
Company replied
Company details
About Three UK - 3Store Maidstone
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 12 Fremlin Walk, ME14 1QP, Maidstone, South, United Kingdom
- 01622671373
4.9
Excellent
89 reviews
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Erin could not do enough for me…
Aaron could not do enough for me explained everything so happy with her help which is true
3 October 2025
Unprompted review
Reply from Three UK - 3Store Maidstone
We're really glad to hear Erin was helpful and explained everything you wanted to know.
Thanks for taking the time to provide feedback about this. -Pete
Reply from Three UK - 3Store Maidstone
Thanks for the 5⭐ review! -Jade
Danny is the most outstandingly…
Danny is the most outstandingly brilliant assistant manager 3 in Maidstone I cannot tell you how helpful he has been to an OAP with their first smartphone, thank you
1 October 2025
Unprompted review
Reply from Three UK - 3Store Maidstone
That's amazing, Thanks for your review, Elizabeth -Maxine
Reply from Three UK - 3Store Maidstone
Thanks for your feedback, Mihaela, and it's lovely to hear that Lorena left a lasting impression on you. We appreciate you sharing this! -Michael
Friendly and helpful
Erin and Michael were so helpful and made it a very easy experience to get a new iPhone. Very honest and wanting the best for the customer
30 September 2025
Unprompted review
Reply from Three UK - 3Store Maidstone
Hi there, this is the sort of experience we want for our customers and we're so happy to see this is what you got, we'll certainly pass your feedback on! -John
Reply from Three UK - 3Store Maidstone
Hi Sarah, thanks for getting in touch about this, we'll certainly pass your feedback on! -John
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