Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
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See what reviewers are saying
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challen... See more
Company replied
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommen... See more
Company replied
I was served by Ayesha she is excellent very good customer Services
Company replied
Company details
About Three UK - 3Store Luton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
89 Arndale Centre, LU1 2LJ, Luton, London, United Kingdom
- 01582405466
4.9
Excellent
189 reviews
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Ayesha attended to me,The service was…
Ayesha attended to me,The service was excellent, she is a good marketer,keep it up Ayesha
5 August 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Ivin, thanks for the amazing feedback. We’re delighted to hear Ayesha offered outstanding support and made your experience feel effortless.
— Three Social Media Team
Luton branch
Zaid, based in the Luton store, is a superstar! I needed to change my handset & contract AND sort out getting a different broadband provider- I'd kept putting it off as I'm in the 'technically challenged' category. I was with Three already for my mobile but I'd seen a broadband deal with Three but was worrying about changing over. Zaid was patient, clear and really helpful. He set up everything on my new handset and answered all my questions about the broadband. Thank you Zaid, you're a legend!! Also, a shout out to your female colleague (sorry, I didn't get her name) who was equally friendly and also made me chuckle, you're a great team
18 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Jane, thank you for the lovely feedback. We’re thrilled to hear that Zaid and the team at the Luton store provided outstanding support, set up your new device, and guided you through all your broadband questions.
– Three Social Media Team
Zaid is a great chap very helpful.
25 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Ravi, thanks for the lovely feedback. We’re happy to know that Zaid delivered stand out assistance and created a smooth experience for you.
_Three Social Media Team
I had the best experience in 3 the…
I had the best experience in 3 the lovely lady called goodness was absolutely amazing honestly I can’t thank her enough for helping me today brilliant customer service adviser
23 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Nicola, we’re glad that Goodness provided you with such a phenomenal experience today. Hearing about our advisors delivering top-tier care and making a real difference always brings a massive smile to our faces. 🥰 - Three Social Media Team
The representative that attended to me…
The representative that attended to me was very helpful and professional. Darshan resolved the issue instantly and I was pleased.
Thank you Three
23 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Kate, we’re glad Darshan got everything sorted quickly. Thanks for sharing your experience. – Three Social Media Team
It was really a great experience
It was really a great experience, One of the staff Deimante (Advisor) Helped us and made sure the process was smooth and good and last i've got best Offer and staff were friendly and nice
8 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Love this energy 🎉 Mano. We’re delighted Deimante’s expert guidance and attentive support made everything feel seamless, while helping you secure excellent value along the way 🌟
- Three Social Media Team
Went in to see what offers were…
Went in to see what offers were available for an upgrade Munayeem was very helpful for only working on the job for 2 months with more confidence he will thrive in the role
8 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Amazing to hear, Connor. Munayeem’s effort and professionalism clearly made a strong impression. Thanks for taking the time to share this.
– Three Social Media Team
The lady we spoke to was lovely and the…
The lady we spoke to was lovely and the environment is amazing.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hello there, it is wonderful that our team member welcomed you so warmly and that you found the atmosphere in our space to be completely incredible. — Three Social Media Team
Good customer service and kind people
Good customer service, kind people, Deimante my customer advisor
6 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, thank you for leaving a review. We’re happy to hear that Deimante supported you so well.
– Three Social Media Team
Saalihah Muhammed 10/10
Saalihah Muhammed made my experience wonderful she offered me the greatest deal and convinced me to get the package, she should get a promotion as I never even knew it was this easy and efficient to get a new phone.I will definitely recommend to my friends and family.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi there, thank you for the lovely review. We’re glad to know that Saalihah delivered exceptional assistance, matched you with the right plan and new device that suited your needs, and made the process simple from start to finish. Your recommendation means a lot to us.
– Three Social Media Team
Darshan and Karen excellent service
Darshan and Karen were both very professional. They explained everything clearly and patiently. They offered me a good deal to remain with Three and helped me to move from business to consumer. They made the whole experience today smooth and I appreciate it. Great service
1 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Zah, thank you for sharing your experience. It’s great to hear Darshan and Karen offered clear guidance and professional support, helping you move from business to consumer with ease. We’re glad everything was set up smoothly.
Three Social Media Team
Ayesha was really helpful.
Ayesha was really helpful! She really did her best. I ended up getting a bundle from my upgrade. Well done Ayesha from three Luton Mall
1 July 2026
Unprompted review
Reply from Three UK - 3Store Luton
Thank you for the lovely review, Jenny! 😊 It’s great to hear that Ayesha made your upgrade experience a positive one at our Luton Mall branch. – Three Social Media Team
Reply from Three UK - 3Store Luton
Hey Mohammed! 🎊 Great to hear. Hats off to Mujhid for making the experience epic. Your feedback means a lot to us!
— Three Social Media Team
Reply from Three UK - 3Store Luton
Hi Fahad. We appreciate your feedback. It is wonderful to hear how well Zaid looked after you and how smooth your experience was from start to finish. Your comments mean a lot.
VodafoneThree Social Media Team
Very helpful with everything I needed…
Very helpful with everything I needed today
23 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Brad, that’s amazing to hear. We’re really glad you got all the support you needed today. Thank you for sharing your experience, it means a lot to us.
VodafoneThree Social Media Team
We were in three today and what a star…
We were in three today and what a star ⭐, we came across Karen . Talk about patience.She had such a difficult task And such a pleasant young lady . Thank you Karen .
23 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
We appreciate your review, Nuala. We’re delighted to know that Karen managed the issue with real care and provided you with exceptional support.
– Three Social Media Team
Roberta and Deimante
Such a amazing experience at Three Luton. Roberta the Manager and Deimante have been absolutely brilliant. They helped me set up my brand new phone, made the process so seamless and could not recommend more. I have left the store feeling confident and happy! Amazing experience
19 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Anne 😊
Roberta and Deimante really made your visit smooth and joyful and I love that you left feeling so happy. Their help shines through your words and it’s great to hear your new phone journey started with a smile. -Kashish
I was very happy with her service
I was very happy with her service. She was very friendly and and helpful.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Yay 🚀 Musa, we're thrilled that our team member provided such friendly and expert care 💫 -Arvind
Reply from Three UK - 3Store Luton
Hey Sara, you’ve just made our day! 🎉 We’re glad to hear your experience with Mujahid was excellent, and your feedback truly means a lot to us. -Neha
My experience was great.
My experience was great.
Munayeen has been a great help.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Luton
Hi Affan, we are delighted that your experience went so smoothly and that Munayeen provided you with such brilliant support. -Kishan
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