I had been dealing with several issues with my Three SIM, such as poor connection and slow data, even though I’m paying for a monthly contract. Thankfully, Raqeeb went above and beyond to help me sort... See more
Company replied
Location
Switch locationUnit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF Keighley, Midlands, GB
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See what reviewers are saying
Once again I’ve at a great experience with three the staff is friendly, Raqeeb sorted out my issue. Thank you Raqeeb
Company replied
I was previously paying high monthly rates with another company whilst receiving less data and minutes but the staff at Three helped me to switch seamlessly. Raqeeb was very helpful in explaining ever... See more
Company replied
I love the service at this shop, it's always great to have a shop where you can come and speak to a person.
Company replied
Company details
About Three UK - 3Store Keighley
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25 Cook Lane, The Airedale Shopping Centre, BD21 3PF, Keighley, Midlands, United Kingdom
- 01535609604
4.9
Excellent
129 reviews
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I love the service at this shop
I love the service at this shop, it's always great to have a shop where you can come and speak to a person.
8 October 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hey there, we're delighted to know that our store continues to provide an experience that leaves such a positive impression. Thank you for sharing such a fantastic 5⭐ review! 😊- Three Social Media Team.
Once again I’ve at a great experience…
Once again I’ve at a great experience with three the staff is friendly, Raqeeb sorted out my issue. Thank you Raqeeb
5 October 2026
Unprompted review
Reply from Three UK - 3Store Keighley
This made our day, Zara ✨ Raqeeb stepped in and got everything resolved, and it's lovely to see him earning another shout‑out for his efforts 🌟
- Three Social Media Team
Customer service is great
Customer service is great. Raqeeb helped me find a good deal
6 October 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks a ton for your review, Ohidul! 🎉 Raqeeb really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Reply from Three UK - 3Store Keighley
Hi Hassan, thanks for the amazing review. We are happy to hear that you have been provided with reliable assistance throughout, creating a seamless experience for you.
-Three Social Media Team
Sorted my problem out very quickely
21 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Paula, thank you for sharing this amazing 5⭐ review. It's wonderful to hear your issue was resolved smoothly and left you with such a positive experience.
Three Social Media Team
Thank u for sorting my issue out
14 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for taking the time to leave a review, Rufus! ⭐ We're glad you had a positive experience with our team. — Three Social Media Team
Thank you Salian for sorting out my…
Thank you Salian for sorting out my problem
10 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
We truly appreciate the lovely feedback, Julia! Hearing that Salian was able to leave you smiling completely makes our day. – Three Social Media Team
Thank you for sorting out my problem
Thank you for sorting out my problem
8 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi there, we're pleased everything was resolved for you. Thank you for taking the time to share your feedback. 💜
Three Social Media Team
The guys in the Three shop in keighley…
The guys in the Three shop in keighley are very helpful and always smiling jonny is always happy to help. I would reccomend to all family and friends.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Your shout‑out is WOW, Muriel ✨ We're delighted that Jonny and the Keighley team continue to bring such care and positivity whenever you visit. Your recommendation says it all 💙
- Three Social Media Team
Great service from the team in Keighley…
Great service from the team in Keighley always helpful
7 September 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Love this, Peter 💫 We're pleased the Keighley team continue to be there when it counts. Your loyalty speaks volumes 💙
- Three Social Media Team
Reply from Three UK - 3Store Keighley
Hi there, we truly appreciate you taking the time to share your feedback. It’s wonderful to hear this. 😊-Three Social Media Team
My experience were amazing
My experience were amazing, raqib im sure his name was, great customer service and hospitality
11 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Hassan. It is brilliant to hear that you had such a wonderful experience with Raqib. We are incredibly proud of our team members who deliver outstanding service and hospitality, and we appreciate you highlighting his efforts.— Three Social Media Team
Great service from Rakib.
11 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks a ton, Mahmoodulhassan! 🎉 We’re so glad everything went perfectly with Rakib. See you soon! 🥰 — Three Social Media Team
Amazing experience in this shop
Amazing experience in this shop, the customer service was on point too.
11 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
We’re grateful for your comments, Ruhul. Knowing that the team delivered a positive and helpful experience is incredibly rewarding. Thank you for choosing us.
– Three Social Media Team
Reply from Three UK - 3Store Keighley
Hi, there. We're thrilled to hear that you received great service from our team member. Thank you for sharing your feedback with us! 🥰 - Three Social Media Team
Priblem sorted thank you
7 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Leslie, great to hear the issue has been sorted. Thanks for taking the time to share your update.
– Three Social Media Team
Great customer service Johnny was very…
Great customer service Johnny was very helpful would recommend these guys always happy to help where needed in the Keighley branch.
7 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Gordon. Our team at the Keighley branch always aims to deliver a helpful experience, and it is great to see Johnny looked after you so well. Thank you for recommending us and for highlighting their willingness to assist whenever needed.— Three Social Media Team
Briilaint got my upgrade sorted and a…
Briilaint got my upgrade sorted and a good price
7 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks for sharing, 🎉 Lisbeth! We clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Good service got a sim really happy
Good service got a sim really happy
4 August 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Thanks so much, Ayman! 🎉 We’re delighted that our team was able to help you exactly the way you needed. Wishing you a wonderful day! ☺️
Such a wonderful experience at three
Such a wonderful experience at three. Always happy to come to the shop and speak with the guys. So polite and explain everything with detail.
27 July 2026
Unprompted review
Reply from Three UK - 3Store Keighley
Hi Pat 😊
Thank you so much for your wonderful feedback about your visit to our Three store! We are absolutely thrilled to hear that our polite team always takes such great care of you.
— Three Social Media Team
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