Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more
Company replied
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Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more
Company replied
Shahed was excellent very very good customer service he even made me happy laugh after the lady at the head office gave a hard time to me to take a payment off me, you need more men like this in store... See more
Company replied
I returned my home broadband and I was still billed over £200. I have the tracking and have been going back and fourth to the store and with customer service who have blocked my personal number also.... See more
Company replied
Shahed made me feel easy and very comfortable and helped me to choose the best plan as I originally went for a slower speed mobile broadband, for £2 more I was able to collect a better deal and am... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

8/9 Upper Street, N1 0PQ, Islington, London, United Kingdom
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Great service, very friendly and knowledgeable shahed was very helpful

Reply from Three UK - 3Store Islington
Shahed did a really good job helping me replace my SIM card, and also telling me about some interesting new offers that were available to me. Thanks!

Reply from Three UK - 3Store Islington
Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy.
I highly recommend him to be in charge of the store

Reply from Three UK - 3Store Islington
Shahed was excellent very very good customer service he even made me happy laugh after the lady at the head office gave a hard time to me to take a payment off me, you need more men like this in store

Reply from Three UK - 3Store Islington

Reply from Three UK - 3Store Islington
Tuhin provided with a great service. I have been with Three for over 20 years. I always get best service but Tuhin is better.

Reply from Three UK - 3Store Islington
Shahed was tremendous and very helpful, kind, and took his time to teach me how to use my phone,

Reply from Three UK - 3Store Islington
Tuhin, helped me get a better deal and was all together helpful and lovely

Reply from Three UK - 3Store Islington
Tuhin was extremely helpful in supporting us to find 3 products that suited our needs and adapted to change in our requirements. He overall provided tremendous support

Reply from Three UK - 3Store Islington
Great service! Tuhin was super helpful! And did great working with all my asks

Reply from Three UK - 3Store Islington
I showed up rather stressed, on a sweltering day, with awkward luggage, having just returned from a long work trip during which my phone had disappeared, and having to leave again the following morning. Shahed was very calm and understanding, sorted everything out for me sharpish without any issues, new SIM, and significantly better contract, after my actual requirements became clear. Faultless, quick, easy experience.

Reply from Three UK - 3Store Islington

Reply from Three UK - 3Store Islington
Shahed got me my replacement sim the same day and showed me new offers that I previously did not know about.

Reply from Three UK - 3Store Islington
Great experience in store Almina helped me to set up my phone and the sim card plan !

Reply from Three UK - 3Store Islington
Excellent. Almina and Shahed were helpful, patient and knowledgeable of the products. Good experience.

Reply from Three UK - 3Store Islington
Tuhin was absolutely amazing and friendly

Reply from Three UK - 3Store Islington
Tuhin provided the service that's beyond expectation.

Reply from Three UK - 3Store Islington
I came in twice looking for an upgrade for my phone seeing that my contract was about to expire. Everyone was so kind, patient and warm. I personally want to thank Shahed who helped me with purchasing the new phone and contract. Tuhin who helped me understand what deals are applicable to me and Almina. Thank you for your help! :)

Reply from Three UK - 3Store Islington
Tuhin was extremely helpful and friendly helping me convert my Sim to an estimated and sign up on a contract. He was also very friendly during the process and explained everything to me.

Reply from Three UK - 3Store Islington
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