Three UK - 3Store Islington Reviews 

205
TrustScore 5 out of 5

4.9

8/9 Upper Street, N1 0PQ Islington, London, GB


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Rated 5 out of 5 stars

Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy. I highly recommend him... See more

Company replied

Rated 5 out of 5 stars

Shahed was excellent very very good customer service he even made me happy laugh after the lady at the head office gave a hard time to me to take a payment off me, you need more men like this in store... See more

Company replied

Rated 3 out of 5 stars

I returned my home broadband and I was still billed over £200. I have the tracking and have been going back and fourth to the store and with customer service who have blocked my personal number also.... See more

Company replied

Rated 5 out of 5 stars

Shahed made me feel easy and very comfortable and helped me to choose the best plan as I originally went for a slower speed mobile broadband, for £2 more I was able to collect a better deal and am... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Islington

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 8/9 Upper Street, N1 0PQ, Islington, London, United Kingdom

  • 02077046664

4.9

Excellent

TrustScore 5 out of 5

205 reviews

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4.9

All reviews

(205)

30,052 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Great service, very friendly and knowledgeable shahed was very helpful

24 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Jonathan. We are pleased to hear that you received such supportive and expert guidance during your interaction with Shahed. Thank you for sharing your positive feedback about your time with our team.— Three Social Media Team

Rated 5 out of 5 stars

Great Service!

Shahed did a really good job helping me replace my SIM card, and also telling me about some interesting new offers that were available to me. Thanks!

16 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Cian, we’re glad Shahed provided excellent support, ensured everything was resolved, and helped you find a great deal. Thanks for sharing this fantastic 5⭐ review!
Three Social Media Team

Rated 5 out of 5 stars

Shahed has excellent customer service…

Shahed has excellent customer service skills , I highly recommend him to be store manager at angel Islington, he listen to my concerns did not make feel like am going crazy.

I highly recommend him to be in charge of the store

17 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there, thanks for the lovely feedback. We’re happy to know Shahed at our Angel Islington store offered reliable assistance, addressed your concerns clearly, and created a seamless experience for you.
— Three Social Media Team

Rated 5 out of 5 stars

Shahed was excellent very very good…

Shahed was excellent very very good customer service he even made me happy laugh after the lady at the head office gave a hard time to me to take a payment off me, you need more men like this in store

16 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Emmanuel, we’re really glad to hear Shahed provided excellent service and made everything easier for you, especially after the challenge you faced earlier. We truly appreciate you taking the time to share your experience.
-Three Social Media Team.

Rated 5 out of 5 stars

Tuhin provided with a great service

Tuhin provided with a great service. I have been with Three for over 20 years. I always get best service but Tuhin is better.

14 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Zulma, it’s great to hear that Tuhin made your experience exceptional. Thank you for your loyalty over the years and for sharing your review. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Shahed was tremendous and very helpful

Shahed was tremendous and very helpful, kind, and took his time to teach me how to use my phone,

12 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Roy, thank you for the brilliant rating. We’re delighted to know that Shahed offered patient guidance, took the time to walk you through your device, and made everything easy to understand.
– Three Social Media Team

Rated 5 out of 5 stars

Tuhin

Tuhin, helped me get a better deal and was all together helpful and lovely

11 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hey Rollo, thank you for the ⭐⭐⭐⭐⭐ review. We’re thrilled to hear that Tuhin helped you with the best plan.
Three Social Media Team

Rated 5 out of 5 stars

Good service from shahed

11 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Thank you for your wonderful feedback, Flavia! We’re so glad Shahed provided such outstanding support.
Three Social Media Team

Rated 5 out of 5 stars

Saturday 3 Experience

Tuhin was extremely helpful in supporting us to find 3 products that suited our needs and adapted to change in our requirements. He overall provided tremendous support

11 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Ian, it’s wonderful to hear Tuhin made your visit so positive by helping you find the right products and adjusting to your changing needs. We’re delighted his support stood out to you.
— Three Social Media Team

Rated 5 out of 5 stars

Great service

Great service! Tuhin was super helpful! And did great working with all my asks

11 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Yotam, this is wonderful to hear! We are so glad that Tuhin looked after you so well and made sure all your requests were fully sorted during your interaction. Thank you for sharing your experience.— Three Social Media Team

Rated 5 out of 5 stars

Made my stress stress-free

I showed up rather stressed, on a sweltering day, with awkward luggage, having just returned from a long work trip during which my phone had disappeared, and having to leave again the following morning. Shahed was very calm and understanding, sorted everything out for me sharpish without any issues, new SIM, and significantly better contract, after my actual requirements became clear. Faultless, quick, easy experience.

10 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi there, we appreciate you taking the time to leave this review. It’s wonderful to hear Shahed handled everything smoothly and made the process easy during a moment that wasn’t ideal for you. We’re pleased he could get your SIM and plan sorted without any hassle.
— Three Social Media Team

Rated 5 out of 5 stars

Amazing

Amazing, quick, efficient and friendly - Tuhin was great

9 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Morgan, it's lovely to hear Tuhin made your visit such a pleasure. Your feedback made our day! ☺️ - Three Social Media Team

Rated 5 out of 5 stars

Shahed got me my replacement sim the…

Shahed got me my replacement sim the same day and showed me new offers that I previously did not know about.

8 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Faizaan, thank you for the lovely feedback. We’re glad to know that Shahed offered exceptional support, sorted your SIM needs promptly, and introduced valuable offers that suited your needs.
– Three Social Media Team

Rated 5 out of 5 stars

Great experience in store Almina helped…

Great experience in store Almina helped me to set up my phone and the sim card plan !

6 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hello Bob, we are delighted that your branch visit resulted in top-tier support from Almina to get your new device and subscription fully active. — Three Social Media Team

Rated 5 out of 5 stars

Excellent

Excellent. Almina and Shahed were helpful, patient and knowledgeable of the products. Good experience.

5 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington


Sweet, David! We’re so happy to hear that you had a wonderful experience with Almina and Shahed. Thank you for the review! — Three Social Media Team

Rated 5 out of 5 stars

Tuhin was absolutely amazing and…

Tuhin was absolutely amazing and friendly

2 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Nuno, thank you for your lovely feedback. We’re glad to hear Tuhin offered outstanding support and made a great impression with his warm, approachable manner.
– Three Social Media Team

Rated 5 out of 5 stars

Tuhin provided the service that's…

Tuhin provided the service that's beyond expectation.

2 July 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Luz. Thank you for sharing such a wonderful compliment about your experience with Tuhin today. We always aim to go the extra mile, and we are thrilled our team delivered top-tier service for you.— Three Social Media Team

Rated 5 out of 5 stars

I came in twice looking for an upgrade…

I came in twice looking for an upgrade for my phone seeing that my contract was about to expire. Everyone was so kind, patient and warm. I personally want to thank Shahed who helped me with purchasing the new phone and contract. Tuhin who helped me understand what deals are applicable to me and Almina. Thank you for your help! :)

30 June 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Rachael, we’re really pleased the team guided you through your upgrade with such patience and clarity. Your kind words for Shahed, Tuhin, and Almina mean a lot.
— Three Social Media Team

Rated 5 out of 5 stars

Tuhin was extremely helpful

Tuhin was extremely helpful and friendly helping me convert my Sim to an estimated and sign up on a contract. He was also very friendly during the process and explained everything to me.

29 June 2026
Unprompted review
Three UK - 3Store Islington logo

Reply from Three UK - 3Store Islington

Hi Veran. We are glad to hear that Tuhin provided such welcoming care while guiding you through your new plan setup and the transition to an esim. — Three Social Media Team

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