Winfred helped me to get my new phone within 30 minutes after waiting for 3 weeks for a phone that never showed from online. I will now always go to her for anything else I will purchase in the future... See more
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Having issues with my phone cause of a bad app. Three store Ipswich John and Winnie are great fixed my phone and also gave me advice so I don't experience this again
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Winnie was an amazing rep. She was very welcoming and supportive. She was very receptive, listening and provided insight to all our queries. Also suggesting suitable products from Three UK. She was aw... See more
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Both ladies were so friendly and helpful, really knowledgeable and recommending the best thing for my needs, price range and what was currently on offer too. Quick and simple service with everything e... See more
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Company details
About Three UK - 3Store Ipswich
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
41 Tavern Street, IP1 3AG, Ipswich, Midlands, United Kingdom
- 01473214003
4.8
Excellent
48 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Charles was excellent in every way
Charles was excellent in every way. Very friendly helpful and polite.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Your shout‑out is WOW ✨ Patrick. We’re delighted Charles’s attentive support earned such high praise 🌟
- Three Social Media Team
Quick and easy service
Having issues with my phone cause of a bad app. Three store Ipswich John and Winnie are great fixed my phone and also gave me advice so I don't experience this again
11 June 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Gabi. We’re really glad to hear that John and Winnie were able to sort out the issue caused by the faulty app and get your phone working properly again. It’s great that they also gave you helpful guidance to prevent the same problem in the future. Feedback like yours means a lot to the team. 😇 -Prabhjeet
Amazing Staff, great service
Winnie was amazing extremely helpful and friendly, she helped my dad get the best deal on his new phone.
Thank you
4 June 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Darleth, thank you for taking the time to share this with us. We’re really glad to hear you had such a positive experience with Winnie. We truly appreciate your feedback. -Neha
Winfred helped me to get my new phone…
Winfred helped me to get my new phone within 30 minutes after waiting for 3 weeks for a phone that never showed from online. I will now always go to her for anything else I will purchase in the future, thank you.
1 June 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thanks so much, Floyd 🎉 We're thrilled that Winfred saved the day and safely sorted out your new phone so quickly after your long wait online. We can’t wait to welcome you back again 🥰 -Arvind
John was great and very helpful!
28 May 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Kaicen! It’s wonderful to hear that John was so helpful and made sure everything was perfect for you. Thank you for sharing this! ☺️ -Neha
Winnie was absolutley amazing
Winnie was absolutley amazing, she talked us through everything and all our best options, and absolute credit to your team x
24 May 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Hayley, this is wonderful to read. We’re happy Winnie talked you through everything and helped you feel confident in your choices. -Ayesha
Very happy with service very helpful…
Very happy with service very helpful thank you charlie
16 May 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Ben, we’re so happy to know you received the best help from Charlie! Thank you for the lovely 5⭐ review. We hope you have a wonderful day ahead! ☺️ -Ayesha
Amazing team in ipswich
Joana was amazing sorted me a very good deal for the new samsung phone. Amazing service and help from all the staff at ipswich. Thank you all
8 May 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Great to know Joana helped you secure a brilliant deal, with the Ipswich team making the experience a smooth one—thanks, Claudia. -Shivam
Jo and winnie were very helpful and…
Jo and winnie were very helpful and friendly.
Very happy with the service
Thank you 😊
21 April 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Geoffrey, it’s great to hear your visit went so smoothly. Jo and Winnie’s friendly approach and supportive service clearly made a strong impact, and it’s wonderful to know you left feeling so pleased with the experience. -Manavata
Reply from Three UK - 3Store Ipswich
Hey Corneliu, Winnie truly rocked it! We’re overjoyed that the fabulous support made your visit unforgettable and earned a brilliant 5 ⭐ -Ashifa
Reply from Three UK - 3Store Ipswich
Maria, it’s wonderful to hear that your experience left such a strong impression. -Manavata
Joana was lovely
Joana was lovely, helped me upgrade my SIM. Great customer service!
12 April 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Adrian, it’s wonderful to hear your visit went so smoothly. Joana will be delighted to know her support made your upgrade quick and stress‑free. We truly appreciate you sharing such uplifting feedback. -Manavata
Very nice and cheerful consultant.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Viktors, it’s great to hear your visit was met with such uplifting support. Knowing the consultant brought both warmth and positivity to your experience truly means a lot. -Manavata
winnie was amazing and friendly
winnie was amazing and friendly! she upgraded and set up my phone
23 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Beverley, we’re thrilled to hear this! 💙 Winnie made everything smooth and hassle free with the upgrade and phone setup. Thanks for sharing your experience! -Neha
Winnie was an amazing rep
Winnie was an amazing rep. She was very welcoming and supportive. She was very receptive, listening and provided insight to all our queries. Also suggesting suitable products from Three UK. She was awesome
19 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hey Gifty, you’ve truly made our day ✨ We’re so glad to hear that Winnie offered such excellent support during your visit. Their friendly approach, clear guidance, and strong product knowledge really shone through 💙 Sending plenty of good vibes your way ❤️ -Arvind
Excellent service
The person that I spoke to regarding My Broadband & options available was very helpful & very polite, I didn’t feel rushed or pressured in anyway, I went to the shop on Ipswich & I saw on His name tag that His name is Charlie, excellent customer skills.
19 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for sharing this wonderful feedback, Darren. It’s great to hear that Charlie provided clear guidance and created such a supportive experience. Hope to see you again soon! -Afaq
Amazing service from Winnie
Came in because my phone was playing up cause i downloaded a bad app on my phone. Came in saw Winnie, asked me to sit and helped me out with mu phone. She gave me tips on what to and not to download. Wish i vould take her home with me.
19 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Christine, we’re pleased Winnie’s patience and advice made things easier for you. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Daisy was amazing very helpful
Daisy was amazing very helpful! 5 star definitely
17 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Hi Ana, we’re thrilled that Daisy delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Fantastic service and wonderful people
Fantastic service and wonderful people
17 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Wow, we absolutely love hearing this, David! Thank you for the wonderful 5 ⭐ review. -Suhaas
Daisy & Winnie were very helpful and…
Daisy & Winnie were very helpful and changed my work sim to my personal eSIM and kept all the contacts on my phone.
13 March 2026
Unprompted review
Reply from Three UK - 3Store Ipswich
Thank you for the great shout‑out, Tom! Daisy and Winnie's dedication truly made a difference, and it’s wonderful to know everything was handled smoothly. Notes like yours always make us smile! -Ashifa
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