I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
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Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... See more
Company replied
I met Mohammed Ali today who helped me with an account issue that I was having. It was an emergency and he helped me out diligently and managed to get me through my issue successfully. Seriously I can... See more
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Anil Zain Fajr and the managers Soukayna &Harms. I am very happy with the customer service provided by the people above. The team in Ilford store are very professional, kind, nice, extremely... See more
Company replied
Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
235 reviews
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Very good behaviour
@Mohammed Ali Very good behaviour, informative and warm welcoming
25 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi there, thank you for taking the time to leave a review. We're delighted to hear that Mohammed Ali made such a positive impression with his friendly approach and helpful advice.
– Three Social Media Team
Mohammed Ali Such a wonder-full person…
Mohammed Ali Such a wonder-full person and helpful
25 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Arpit, we are so grateful for your kind review; dedicated guidance from Mohammed Ali always makes for a stellar experience. — Three Social Media Team
Mohammad Ali
Mohammad Ali. He serves me well and treated me very professionally
13 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Arish, we’re thrilled Mohammad Ali delivered exceptional service! Thank you for taking the time to leave us a 5 ⭐ review.-Three Social Media Team
Reply from Three UK - 3Store Ilford
Hey Shannu, we're delighted to know Mohammed Ali made your experience such positive one. Thank you for the feedback.
-Three Social Media Team.
Reply from Three UK - 3Store Ilford
Preethi, we’re glad to hear your interaction with Mohammad Ali was such a positive one. His approach clearly made everything smooth and easy for you.
Three Social Media Team
Ozair was fantastic
Ozair was fantastic, i came in for a query and walked out with a new phone and homebroadband.
11 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Richard. Thank you for sharing your experience, and it is wonderful to hear that Ozair provided such fantastic assistance during your visit. We are thrilled that you left happy with a upgraded setup, and we appreciate your support.— Three Social Media Team
Good customer service .Shaz is good at…
Good customer service .Shaz is good at dealing with customer.
11 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks so much, Sonuka! 🎉 We’re so happy Shaz could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
We were at the Ilford branch and M Ali…
We were at the Ilford branch and M Ali was the superstar. Very friendly, kind and humble and helped us with the products and other details.
9 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Deep, knowing that our team member Ali delivered such a warm, welcoming, and supportive experience during your visit to the Ilford branch means a lot to us, and we truly appreciate you sharing your fantastic experience. — Three Social Media Team
I had an excellent experience with the…
I had an excellent experience with the showroom executive at Shaz 3. The customer service was outstanding from start to finish. They were professional, friendly, patient, and took the time to answer all my questions without any pressure. Their excellent customer relationship skills made the entire process smooth and enjoyable. I truly appreciate their dedication and commitment to ensuring customer satisfaction. Highly recommended, and I look forward to visiting again. Thank you for the exceptional service!
7 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Amazing, Sebin. We appreciate you taking the time to share how much you enjoyed your visit with our Shaz. Thank you again for your incredible feedback, and we look forward to seeing you on your next visit! 🥰
Mohammed Ali gave us the proper…
Mohammed Ali gave us the proper information and give proper details and help us to take sim with all the plans explained clearly
6 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for sharing, Asiya! 🎉 Mohammed Ali clearly worked some magic, and hearing that he explained all the details so perfectly truly makes our day. 🥰 — Three Social Media Team
Mohammed Ali gave me a very good…
Mohammed Ali gave me a very good service and he explained me everything clearly thank you
4 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Amazing, Vignesh. We're incredibly pleased to hear that Mohammed Ali looked after you so well during your recent interaction. Thank you so much for leaving another lovely review! 😇 - Three Social Media Team
The staf is very good and friendly…
The staf is very good and friendly specialy shaz is very friendly she help me out through all the process i will give her 10/10 for good customer service
4 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Osama, it’s lovely to know Shaz made a positive impression while guiding you through the process. We’re glad to hear your feedback and appreciate you sharing your experience with us. — Three Social Media Team
Reply from Three UK - 3Store Ilford
Hi Dattu, thanks for this fantastic 5⭐ review! We’re delighted Ozair provided outstanding support.
Three Social Media Team
Ozair was very good helped me with a…
Ozair was very good helped me with a new watch and new fold 8 ultra
4 August 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Surya, we’re thrilled to hear Ozair took great care of you and assisted you with your new watch and Fold 8 Ultra. Thank you so much for sharing your experience 😊
-Three Social Media Team.
Mohammed Ali
Mohammed Ali, he explained very well and he treated me well.
29 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Kannathasan, thank you for sharing! We’re delighted to hear that Mohammed Ali explained everything so clearly and looked after you so well. We appreciate your feedback! 🌟
—Three Social Media Team
Experience of three is really nice and…
Experience of three is really nice and best customer service is really good.thank you three and customer advisor anil.
25 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you for sharing this amazing 5⭐ review, Vijaya. We’re delighted to hear your experience was so positive and that Anil provided such helpful support. Your kind words mean a lot to us.
– Three Social Media Team
Customer advisor took time to go…
Customer advisor took time to go through my accounts and save me some money. Much appreciated
23 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
That’s brilliant to hear, Femi! It’s great that one of our team members was able to assist you and help reduce your costs. Thanks for the feedback. 😊 – Three Social Media Team
The staff was really amazing
The staff was really amazing. Everyone treated me so well and made me feel comfortable. Anil was especially outstanding he took great care of everything and made the whole experience even better. The training staff was also very friendly and professional. Overall, I had a great experience. Highly recommended
20 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Muhammad, it’s wonderful to know your visit was positive and handled with care. Our staff and Anil will be delighted to know their efforts were appreciated. Thank you so much for the 5⭐ review! – Three Social Media Team
Helps me a lot
20 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
That's awesome to hear! 🎉 Abid, we're so happy you received such great help from us. Thank you for sharing this! ☺️ - Three Social Media Team
Mohammed Ali was a great support for…
Mohammed Ali was a great support for me. Helped me to sort out all my bills and network problem. Very friendly and professional .
15 July 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Iulian, thank you so much for the wonderful 5⭐ review! It’s great to hear that Mohammed Ali was able to guide you through everything and make the whole process smooth and stress free.
Three Social Media Team
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