Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... See more
Company replied
Great service from Iain who gave me a superb service than what I was expecting. I got extra because Iain attention to detail and empathetic listening. I had 3 contracts and I was paying a lot of money... See more
Company replied
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
Company replied
Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
245 reviews
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Reply from Three UK - 3Store Hull (St Stephens)
That's wonderful to hear, Ayeoritse. What a fantastic mention for Sam. We're so pleased his friendly and helpful support helped make your experience a positive one.
Three Social Media Team
Sam did an excellent job of setting up…
Sam did an excellent job of setting up a new sim only deal and provided good info on home broadband
4 October 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Paul, thanks for the fantastic feedback. We’re delighted to hear that Sam provided outstanding assistance with your new SIM only deal and shared helpful information about our Home Broadband options, making your entire experience a smooth one.
-Three Social Media Team
Staff was absolutely amazing friendly…
Staff was absolutely amazing friendly and very professional I would really like to say especially this staff member called Jasmin she was really nice and very helpful.
3 October 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there ✨ Jasmin's welcoming approach and expert care clearly earned this special mention. Thank you for sharing such lovely feedback 🌟
- Three Social Media Team
Reply from Three UK - 3Store Hull (St Stephens)
Hi Anthony, thanks for the lovely feedback. We’re delighted to hear that Mark provided prompt and attentive assistance throughout, making your experience a smooth one.
-Three Social Media Team
Jasmin at the St Stephens branch was so…
Jasmin at the St Stephens branch was so friendly and helpful we were really happy with her help & support
28 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Gillian, we're delighted to hear your experience left you feeling so well looked after. It's fantastic to see Jasmin recognised for the part she played in making your visit such a positive one. — Three Social Media Team
Marc in the hull branch is truly…
Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the last few months for me, it hasn’t gone unnoticed.
25 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Jessica, we’re so happy you had such a smooth experience. Marc will be pleased to know he supported you well. Wishing you all the best moving forward 🌻
-Three Social Team
Great service from Iain who gave me a…
Great service from Iain who gave me a superb service than what I was expecting. I got extra because Iain attention to detail and empathetic listening. I had 3 contracts and I was paying a lot of money, My broadband was not working properly, he changed it for me with fast broadband 5G. He was customer friendly, enthusiastic, maintained high level of positivity as he served me and also explained about what Three is offering customers.The superb service i received today was what I call customer centric. I am so happy that my loyalty with Three paid up today. I can recommend all customers looking for mobile services and internet to come to Three, say to Iain. Great thanks Three.
20 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Iain could make your experience smooth and enjoyable. - Three Social Media Team
Clare was very helpful polite willing to help
Very helpful polite willing to help
16 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Andy, thanks for the amazing review. We're glad to hear that Clare provided reliable assistance and great care throughout, making your experience smooth and hassle free.
– Three Social Media Team
Help me sort out my bill explained my…
Help me sort out my bill explained my miss payments helped me get a better deal and nice and kinds
15 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi, Kayl. We're really glad to hear that our team was able to help sort out your bill, explain your missed payments, and get you onto a better deal. Being kind and helpful is always what we aim for. 🥰 - Three Social Media Team
Quick and easy friendly to deal with
12 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi there, thanks for sharing the review. We're thrilled to hear the experience was straightforward and friendly. Your feedback means a lot.
Three Social Media Team
Very helpful and patient getting me…
Very helpful and patient getting me exactly what I wanted for a great price
12 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Ryan, we're glad to hear our team took the time to understand what you were looking for and helped you find an option that offered great value. Thank you for the feedback. 😊💚
-Three Social Media Team.
Reply from Three UK - 3Store Hull (St Stephens)
Hi there, thanks for the glowing 5⭐ rating. We’re glad to hear that you have been provided with skilled and reliable assistance throughout, creating a smooth experience for you.
-Three Social Media Team
Dealing with Jasmine was a delight
Dealing with Jasmine was a delight
So helpful and informative and sorted a great deal on my new phone
11 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Anthony, we're glad to hear Jasmine made the process an enjoyable one and took the time to provide clear guidance throughout. It's great to know she helped you find an option that offered excellent value for your new phone. Thank you for the feedback. 😊💚
-Three Social Media Team.
Jasmine is amazing help
Jasmine is amazing help , aided us in everything we needed!!
11 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
That’s brilliant, Amelia 🌟 Jasmine was spot‑on and made sure everything was taken care of. Thanks for sharing the love 💙
- Three Social Media Team
Ebony
Ebony, she is class and amazing and top class lovely costumer service and really did help me alot
10 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Ceejay. Thank you so much for the fantastic review! We're thrilled to hear that Ebony provided you with such great, top-class service and really helped you out. - Three Social Media Team
Visited 3 store at St
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a student. Brilliant service, and great offer. Thank you Sam 😊
9 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Hanan, thank you for the fantastic 5⭐ review! 🌟 It's wonderful to know that Sam ensured everything was handled smoothly and that your daughter received the support she needed with her arrangements at our St. Stephen's branch.-Three Social Media Team.
I’m almost ten years with
I’m almost ten years with, and I’m very happy, because the are help me a lot.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Smith, thanks for your loyalty over the years and for taking the time to leave a review. We're delighted to hear your experiences with us have been so positive and that our team has been there when you've needed support.— Three Social Media Team
Amazing service from Jasmine who went…
Amazing service from Jasmine who went above and beyond for me! Thanks again
8 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi David, what a lovely review to receive. We're delighted Jasmine made such a positive impression. Thank you for sharing your feedback. 💜
Three Social Media Team
Great service from Ebony
8 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Linda, we're glad to hear Ebony made your experience such positive one. Thank you for the feedback.
-Three Social Media Team.
Jasmine is so lovely and very helpful.
Jasmine is so lovely and very helpful.
8 September 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Ozofu! Thank you so much for ⭐⭐⭐⭐⭐ review about Jasime! Hope you have a wonderful day 🙂 — Three Social Media Team
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