Helpful staff who have a right attitude, personal touch - giving you time to try at aright decision, product variety, ease flow of understandable processes. Impressive step by step informed package... See more
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James the salesperson at 3 was truly excellent. He explained everything very clearly and comprehensively (which is especially useful to an 'old person' like me.) He organised the best deal possible fo... See more
Company replied
James and Naz were a dream team. We visited the store at a particularly stressful time and their calmness and helpfulness have been really appreciated. They should both be given a coffee machine.
Company replied
Visited three today and spoke to Naz in regards to phone transfer as my previous mobile had hugh issues. He was so very patient and gave really good service. Much appreciated.
Company replied
Company details
About Three UK - 3Store Guildford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
112-116 High Street, GU1 3HQ, Guildford, South, United Kingdom
- 01483511719
4.9
Excellent
107 reviews
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Reply from Three UK - 3Store Guildford
What a sweet 5⭐ rating, Lisa! We’re truly heartened to know this has been your experience with our staff. Wishing you a bright and joyful day ahead! 🌸
— Three Social Media Team
James was super helpful and sorted us…
James was super helpful and sorted us out with a great deal.
25 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Clare, We are glad to hear that James looked after you so well and made sure you walked away with a great deal. It is excellent to know you had such a helpful experience with us.— Three Social Media Team
I had a good service and advice from…
I had a good service and advice from the staff and they were very kind and friendly in assisting me with my new phone.
22 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thank you for your review, Veronica. It’s lovely to know our team made your new device experience so seamless. 🌟 – Three Social Media Team
Ben was super helpful
Ben was super helpful
He explained everything so clearly.
Very polite, professional and friendly.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Sue 😊 We are beaming with pride! Ben works hard to deliver clear and professional service, and your kind words mean everything to him. — Three Social Media Team
Reply from Three UK - 3Store Guildford
Hi Roger 😊 Love this! Getting straight to the point with a friendly smile is our specialty. Thanks for the awesome feedback! — Three Social Media Team
Naz was brilliant
Naz was brilliant. Helping us set up everything for our daughters phone. Lots of advice and tips while we did it. Highly recommended
20 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey there, we’re delighted to hear that Naz offered valuable support while getting everything set up for your daughter’s phone and shared helpful guidance throughout the process. Thank you for sharing your experience! 😊
-Three Social Media Team.
Reply from Three UK - 3Store Guildford
Hey Ionut, thanks for the brilliant 5⭐ review. It’s wonderful to hear James left such a good impression 😊
Three Social Media Team
Service Of Product Confidence
Helpful staff who have a right attitude, personal touch - giving you time to try at aright decision, product variety, ease flow of understandable processes.
Impressive step by step informed package structures.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Nyakwava, we’re delighted to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. – Three Social Media Team
Very helpful staff
7 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Simple, easy, sorted, Sue! 🎉✨ We’re hyped we could help you out today, have an awesome week ahead! 🚀 — Three Social Media Team
Naz was very helpful
Naz was very helpful, considerate, and effective. He resolved my problem.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thanks for sharing this, Andrew. It’s great to hear Naz provided such effective support and helped get everything sorted smoothly.
— Three Social Media Team
Naz & James sorted out my phone
Naz & James sorted out my phone, and very helpful.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hey Susan, we’re pleased to hear that Naz and James were able to get your phone up and running. Thank you for sharing your feedback.
-Three social Media Team.
James gave very good customer service
James gave very good customer service, he was attentive and pleasant. We will definitely come back and see him again
2 July 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi David 😊
So lovely to hear James took great care of you.
Attentive, pleasant service makes all the difference, and your words show it.
Wonderful that you’d happily return to see him again 💛
— Three Social Media Team
Reply from Three UK - 3Store Guildford
Hi. Hearing that Naz gave you such stellar support is absolutely fantastic. We always aim to deliver a top-tier experience, and it is great to know they hit the mark for you. -Shivam
Great Service
Its the efficiency and the smile, the offers and good salesmanship, good customer care from Ahyan and Tania
19 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Nile, thank you for sharing your experience! We love hearing that Ahyan and Tania provided you with such great service and customer care. -Kishan
Visited three today and spoke to Naz in…
Visited three today and spoke to Naz in regards to phone transfer as my previous mobile had hugh issues. He was so very patient and gave really good service. Much appreciated.
18 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Ah this is awesome! 😄 So glad Naz was patient and got your phone transfer sorted without stress. We appreciate you taking the time to tell us! -Ayesha
James and Naz were a dream team
James and Naz were a dream team. We visited the store at a particularly stressful time and their calmness and helpfulness have been really appreciated. They should both be given a coffee machine.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Andrea. Thank you for sharing your experience. We are glad to hear that James and Naz were such a supportive dream team, bringing a calm and reassuring presence to help you through a stressful moment. -Shivam
Naz and jamea are very knowledgable and…
Naz and jamea are very knowledgable and polite. They helped me and my wife with our numbers
11 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Thank you, Nanda! We’re delighted to hear that Naz and jamea gave you such great service today. She truly enjoys helping customers, and we’re glad your experience was positive! 🥰 -Prabhjeet
I've been a customer for 22 months and…
I've been a customer for 22 months and I can proudly say im happy for the service and the help I received today
6 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi tshepang, thank you for sharing your feedback, we are so glad that we provided excellent support today and that you have had such a positive experience over nearly two years with us! We are happy to have you as part of the Three family. -Shivam
James was absolutley brilliant and very…
James was absolutley brilliant and very patient. Service was top notch and would recommend
6 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi Anon. We’re thrilled to know James turned your visit into such a positive and enjoyable experience. Moments like these brighten our day. ☺️ -Prabhjeet
Nick really helped me throughout the…
Nick really helped me throughout the process of getting a new phone! Really kind and helpful
6 June 2026
Unprompted review
Reply from Three UK - 3Store Guildford
Hi, Aaron! We’re really glad to hear that Nick made the whole process smooth and supported you so well while choosing your new phone. It’s great to know his friendly approach left such a positive impression. 🥰 -Prabhjeet
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