Dan was so helpful in choosing what phone we should upgrade to! He was super honest and clear about what options were available to us. In the end we ending up getting the exact phone that we were look... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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See what reviewers are saying
Hi was in one of your stores today in Grimsby amazing service was seen by a lovely lady called carol she was very helpful, thank you for everything I will be back again
Company replied
Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
133 reviews
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My WiFi Bill
My WiFi bill was Very expensive. Ashlea sorted my WiFi Bill and savé mě money on my plan and my sim Card. He also helped my son . Thank you
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Marcela, we’re glad to hear that Ashlea was able to sort out your bill. This is exactly the kind of feedback we love to receive from our customers! Thank you for the 5-star review. -Arvind
Good service
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for this fantastic 5⭐ review, Sonya. We really do love to hear this! Hope you have a great day 😊 -Jade
Good service!
8 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Ionut, that’s fantastic! We’re so glad you had such a great experience. Thank you for sharing your lovely feedback! -Veronica
Carol was extremely helpful
Carol was extremely helpful. She did everything possible to make the experience pleasant.
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Ashley and carol helped me with my…
Ashley and carol helped me with my broken flip phone managed to get a new phone all sorted and set up. Thank you once again both of you
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Ashley from store in grimsby was great
Ashley from store in grimsby was great. Helped with all the problems i had with online order and customer service was great.
7 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Carol was super always looks after me…
Carol was super always looks after me no matter what
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
Absolutely amazing !!!
Absolutely amazing !!!! Ashley was very helpful
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Very friendly and helpful
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Carol and the team they were very…
Carol and the team they were very welcoming and helped me with the order.
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Thank you for excellent service.
6 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
The lady helping me was fantastic.
The lady helping me was fantastic.
I'd of been lost without her help.
Carol. Grimsby.
5 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
That's brilliant to hear, James. We're delighted that Carol helped make sense of it all for you! Thank you -Scott
Amazing service from carol
5 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for your feedback, Martin, and it's lovely to hear that you enjoyed great customer service from Carol. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Grimsby
That's wonderful, Marilyn :) We're happy to hear Carol was efficient and made things easy for you -Scott
Reply from Three UK - 3Store Grimsby
Thanks for your feedback, Andrew, and it's lovely to hear that you enjoyed an efficient service. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Grimsby
That's ideal, Scott, we're thrilled to hear it :) -Scott
Changed my email in store and got a replacement sim
Lovely staff in the Grimsby store, Leah was very kind and helpful helping my mum to change her email and get a replacement SIM card. Nice quick experience and very good service
2 December 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
That's amazing to hear! -Maxine
Reply from Three UK - 3Store Grimsby
Hey.
Thanks! Your review is really appreciated. -Pete
Three store at Grimsby
We popped into the Three store at Freshney Place @ Grimsby today ( 28/11/25) Leah was really helpful & so knowledgeable. Great customer service. Thankyou so much.
28 November 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
We're so glad to hear you had a great visit to our Grimsby store :) Thanks for writing Leah a brilliant review! -Scott
Ashley was a star today
Ashley was a star today! Explained our new broadband set up in simple terms for us. Would highly recommend this shop
27 November 2025
Unprompted review
Reply from Three UK - 3Store Grimsby
We're delighted that Ashley explained your new broadband so you can get set up and started, Janet :) Thanks for your 5 stars -Scott
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