Rasheed was expectionally experienced! He saved my family and I for paying a lot from other network provider. Great customer service I’ve have ever received so far! It’s a 10 for me! ~Victor Adeoye, S... See more
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See what reviewers are saying
Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.
Company replied
Thank you Alex for helping renewing my contract! I choose a roaming option which was just a little bit more than what I was paying. Plus, I have received paramount plus included, which will be perfect... See more
Company replied
Sherry was very helpful, explained everything very clearly so I could understand, very patient and saved me money with Black Friday deals. Face to face is brilliant please help to keep these shops ope... See more
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Company details
About Three UK - 3Store Gravesend
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
82 New Road, DA11 0AF, Gravesend, South, United Kingdom
- 01474355463
4.9
Excellent
78 reviews
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Been to the store today to get iphone…
Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Florin! Thanks for your feedback, Harman always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Reply from Three UK - 3Store Gravesend
That’s fabulous, Christopher! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! – Three Social Media Team
I visit in gravesend store get a new…
I visit in gravesend store get a new device and I saw Ajay there and he was very helpful and give me best deal for my new device and setup for me as well. I'm happy with the service. Good job
13 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Brij, thank you for sharing your wonderful feedback. We’re delighted to hear that Ajay at our Gravesend branch made your visit so smooth and supported you throughout your new phone.-Three Social Media Team
I went to store for getting device deal…
I went to store for getting device deal and Ajay help me to find best deal with the reasonable price and make me happy. I will come again to buy handsets.
13 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love this energy 🎉 Roxana. We’re pleased Ajay’s expert guidance helped you secure excellent value, and we look forward to welcoming you back when it’s time for your next device 🌟
- Three Social Media Team
Rasheed was expectionally experienced
Rasheed was expectionally experienced! He saved my family and I for paying a lot from other network provider. Great customer service I’ve have ever received so far! It’s a 10 for me! ~Victor Adeoye, SSM
12 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Rozay, thanks for your review. It’s great to hear Rasheed provided exceptional support and helped you secure the right deal. We appreciate your kind words.
– Three Social Media Team
alex was great help and explained the…
alex was great help and explained the problems that where wrong and help me solve them
14 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love this, Charlie! This is exactly what Alex strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ — Three Social Media Team -Kashish
Again
Again, saw alex who helped me move my contract to bussines as im working as a sole trader. Saved me money and as always was very nice.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Istvan, thank you for sharing your feedback, we are glad that Alex looked after you so well on your return visit and managed to transition your account smoothly while securing a brilliant commercial deal to reduce your monthly costs! Your appreciation means a lot to us. -Shivam
Alex was really helpful in the store…
Alex was really helpful in the store for us.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey, Adrien! We love hearing this. Alex brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Excellent services by Ajay
Excellent services by Ajay. Thanks a lot highly recommended
2 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Suraj! 🌷We’re thrilled to know Ajay made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — VodafoneThree Social Media Team
Moved 2 numbers from EE and 1 from…
Moved 2 numbers from EE and 1 from Vodafone, plus a broadband. Very happy with the price and services received from alex! Thank you
20 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love hearing this, Bostan. We're delighted that Alex provided spot-on assistance and helped secure the perfect rates for your broadband and mobile plans. 🚀 -Arvind
Nav was very nice and always helps me…
Nav was very nice and always helps me and Iwas really happy with her and the three services.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for your feedback, Andrea. We’re pleased Nav made your experience smooth and that you’re happy with the service you received. -Suhaas
Navi at gravesend was amazing and…
Navi at gravesend was amazing and helpful was able to do everything without taking too long and very pleasant to talk to 😀
18 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Great to hear about your experience at our Gravesend store, Kay — Navi’s friendly and efficient support really reflects the level of service we aim to deliver every day 😊 -Shivam
Sherry patient and friendly
Sherry patient and friendly, really good service.
15 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Aw, we’re so glad Sherry gave you the best support, Ana! Big thanks from our side. 😄 -Kashish
I had a brilliant experience with Ajay
I had a brilliant experience with Ajay. Thank you.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Migle, we are pleased to hear you had a positive interaction with Ajay. Thank you for sharing your experience. -Kishan
Alex was really helpfull and polite…
Alex was really helpfull and polite highly recommended
4 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Gary, that’s brilliant 😊 We’re pleased to know Alex delivered such positive and supportive service. We appreciate your recommendation 🌟 -Maryalex
Sherry was really helpful and polite…
Sherry was really helpful and polite today thank you for everything
17 April 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello Sadiye, thank you for sharing your feedback. We’re really pleased to hear Sherry made your visit a positive experience. -Shivam
Nav has been more than helpful
Nav has been more than helpful. She was very good when I came in with my 98 year old neighbour. She explained everything perfectly and took time to listen.
15 April 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Lesley, it’s truly uplifting to hear how thoughtfully Nav supported you and your neighbour. Her patience, clarity and care really stand out, and we’re grateful you shared this moment with us. -Manavata
Nav excellent service very helpful.
11 April 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for sharing this, Eddie! We’re delighted to hear that Nav provided such great support and made your experience a smooth one. -Afaq
Hamon was very friendly and helpful in…
Hamon was very friendly and helpful in making sure we can use the home broadband and was polite and courteous to me
10 April 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Paul, it’s fantastic to know Hamon ensured your connection was ready without any hassle. Here’s to smooth streaming ahead. -Ashifa
Thank you Alex for the new phone
7 April 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Sampurna, thanks for sharing this. Great to hear Alex was able to help you get your new phone sorted. -Kishan
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