Lorin was most patient and helpful when I went in to get my new phone. She ensured that my new phone was set up fully and working. I am so happy I switched to Three for broadband and phone
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Niamh was amazing when we were in she took the extra time to explain to my son what all the different phones specs and prices were and after we went away and came back with id she took her time again... See more
Company replied
Niamh was amazing. Went to Glenrothes stores to find out about a new contract and a prepaid SIM. She gave us advice and assisted us in completing the contract and all the processes. She helped trans... See more
Company replied
Lorin was very helpful and kind .I can not praise her highly enough.Her customer service was perfect.- a lovely person.
Company replied
Company details
About Three UK - 3Store Glenrothes
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
44 Unicorn Way, Kingdom Centre, KY7 5NU, Glenrothes, North, United Kingdom
- 01592758038
4.8
Excellent
87 reviews
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Reply from Three UK - 3Store Glenrothes
Hey Zana, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re really glad to hear you’re enjoying our service and our plans.-Three Social Media Team
Lorin was most patient and helpful when…
Lorin was most patient and helpful when I went in to get my new phone. She ensured that my new phone was set up fully and working. I am so happy I switched to Three for broadband and phone
2 August 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thank you so much for sharing this, Elizabeth! Lorin is top notch in her work, and we are so happy to know she made a difference. After all, kindness really is the ultimate superpower! — Three Social Media Team
Lorin was very helpful and kind .I can…
Lorin was very helpful and kind .I can not praise her highly enough.Her customer service was perfect.- a lovely person.
2 August 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey Anne, we’re so glad you’re happy with our service from the Lorin, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Great service from Kurt thanks
31 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thank you for sharing this amazing 5⭐ review we’re really pleased to hear Kurt gave you such helpful support and made your visit a positive one.
Three Social Media Team
Reply from Three UK - 3Store Glenrothes
Love the energy and feedback, Morag! Our team is truly our champ. See you soon! 😉 — Three Social Media Team
Morgan set up my phone.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi, Debby! We're pleased to hear Morgan was able to set up your phone and guide you clearly. Thanks for this amazing 5 ⭐ review. -Three Social Media Team
Sarah was very helpful
Sarah was very helpful, listening to any issues I had and finding multiple solutions without pressuring me in to a sale or upselling
20 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey Katy, we’re really glad to hear that Sarah provided thoughtful and supportive guidance throughout your interaction. Thank you for sharing your experience! 😊
-Three Social Media Team.
Reply from Three UK - 3Store Glenrothes
Hi Eric, it's wonderful to hear Lorin made things easy for you. Thank you for sharing your experience. - Three Social Media Team
Reply from Three UK - 3Store Glenrothes
Hi Anne, thanks for your wonderful review. We’re happy to know that Kurt delivered exceptional assistance and looked after you really well.
– Three Social Media Team
I always come in and all the girls and…
I always come in and all the girls and Scott are always fab with me. Looking after me and my bills. They are a good chat.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi Roy.It is brilliant to hear that Scott and the team are always so welcoming and look after you and your billing needs so well. Thank you for sharing such positive feedback about your chats with them.— Three Social Media Team
Niamh got me sorted with a new phone…
Niamh got me sorted with a new phone deal and helped set everything up making sure nothing was lost! Great service.
10 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi Peter, thanks for the fantastic 5⭐ review. We’re glad to know that Niamh provided excellent support, secured a great deal that suited your needs, and ensured your new device was set up smoothly.
– Three Social Media Team
Sarah fixed my phone for me
Sarah fixed my phone for me, excellent service
9 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi William, it is fantastic to hear that Sarah got your device fully sorted out and working perfectly for you. — Three Social Media Team
A No Pressure Approach and knowledgeable. 5****
Relaxed approach within the store. Staff awareness phenomenal. Morgan-Liegh attentive, understanding, mindful, respectful and caring. Thank you Morgan 5*****
6 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Your shout‑out is WOW ✨ Pamela. We’re delighted Morgan‑Leigh’s considerate approach and expert guidance made such a positive impression, and recognition like this speaks volumes 🌟
- Three Social Media Team
Niamh helps me everytime I need help…
Niamh helps me everytime I need help with my phone. She is such a nice girl in the Glenrothes shop
6 July 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Thank you for your feedback, Linda! We’re pleased to hear that Niamh was able to sort things out for you so efficiently at our Glenrothes branch. ✨-Three Social Media Team
Lorin Farrelly, Glenrothes
Lorin was so lovely and helpful. She explained to us our plan and made our visit so engaging. Finding the best plan for us and so much patience with our questions.
28 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Amazing feedback, James! We’re thrilled that Lorin was able to guide you through your plan and make the whole experience enjoyable at our Glenrothes branch. 😊 – Three Social Media Team
Fantastic service from Kurt
Fantastic service from Kurt. My phone has playing up and he sorted it out in no time. Thank you saved me from going insane.
26 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi Linda, We are so glad to hear about your positive experience. It sounds like Kurt really turned things around for you and got your device running perfectly again without any delay. Thank you for taking the time to post.— Three Social Media Team
Morgan was very helpful and sorted me…
Morgan was very helpful and sorted me out with a new phone very quickly .
16 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi Andrew, we are delighted to hear about your positive experience. It is great to know that Morgan provided such efficient and superb support to get your upgrade completely set up for you. -Shivam
Kurt helped with the transfer
Kurt helped with the transfer, service was great
15 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hi David! We absolutely love hearing this. A huge shout out to Kurt for being so helpful! Thank you for this lovely 5 ⭐ review! -Prabhjeet
Very helpful member of staff,resolved…
Very helpful member of staff,resolved problems that i was having with my mobile
13 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Hey William! Thank you for your feedback. We’re glad our team was able to help, and we’re always here whenever you need us. ☺️ -Kashish
Couldn’t thank Kurt and Niamh enough…
Couldn’t thank Kurt and Niamh enough for the service they provided and are absolutely amazing lovley people 10/10 xoxox
11 June 2026
Unprompted review
Reply from Three UK - 3Store Glenrothes
Oh wow, Jayyoun! That’s what we call fantastic service and support. We’re so happy to hear that Kurt and Niamh worked their magic, and your 10/10 truly means a lot. ☺️ -Neha
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