Excellent service Replaced my old iPhone SE with a new iPhone 17 E which I bought outright at a competitive price in their Farnborough store I was dealt with quickly by a very polite and helpful y... See more
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James from the Farnborough store was amazing, great customer service, friendly, went through everything step by step, found the best deal and phone for myself and daughter. Went over and above to make... See more
Company replied
I saw Aman in store today. This man deserves a pay rise 👍 last night I realised I was not receiving calls. 2 hours I spent on chat to 4 different advisors from 3 mobile. One if them even gave me a l... See more
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As a long-standing customer, popped into store to assist a friend (Jeff), who has social/medical issues with a budget in mind. Cerys (sales assistant) offered a warm welcome then went onto patien... See more
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Company details
About Three UK - 3Store Farnborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 1, 39 Princes Mead, GU14 6YA, Farnborough, South, United Kingdom
- 01252522995
4.9
Excellent
90 reviews
Asks customers to review
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Ahyan was brilliant and helpful.
18 October 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi Michael, thank you for taking the time to leave a review. We're delighted to know Ahyan left such a positive impression. We truly appreciate your feedback.
- Three Social Media Team
Lovely service from the three team here…
Lovely service from the three team here in Farnborough helping me choose the ideal best phone deal for me. Very happy with my new phone plan.
4 October 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey Yam, thank you for sharing your lovely feedback 😊 We're delighted to hear that the team at Farnborough branch provided such a positive and attentive experience.- Three Social Media Team.
Excellent in store customer service
I saw Aman in store today. This man deserves a pay rise 👍 last night I realised I was not receiving calls. 2 hours I spent on chat to 4 different advisors from 3 mobile. One if them even gave me a list of numbers to dial and then said “looks like I’ve stepped away” so disconnected and I had to go through everything again. 4x I went through the same questions (over 2hrs) and ended up being told it would take 7 days to investigate.
Today I went in store and saw Aman, I handed over my phone and he fixed my issue within 10 mins. Even got me a better contract. Great customer service 👍 thank you Aman very much.
15 September 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey there, thank you for the incredible 5⭐ review! We're delighted to hear that Aman was able to quickly resolve the issue and provide a solution when you needed it most at our Three store. We hope you enjoy your new plan, and thank you for choosing us. 😊-Three Social Media Team
Amazing service from Fran at…
Amazing service from Fran at Farnborough store..very helpful amd efficient
7 September 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi there! Thank you for your review! We're pleased to hear that your experience at our Farnborough store was so positive. We appreciate your kind words about Fran's efficiency and helpfulness. — Three Social Media Team
James professional friendly and…
James professional friendly and knowledgeable. Brilliant customer service. Thank you James!
6 September 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Boom 💥 Reviews like yours make our day. It's fantastic to see James recognized for his knowledge and outstanding support 💙
Three Social Media Team
Thank you Darshan and Fran
Thank you Darshan and Fran. Both helped me and my wife pick the best deal for us while being very patient.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Wow, Darshan and Fran sounds like an absolute gem here! Bil, we’re so happy they made everything easier for you. Thank you for sharing such wonderful feedback! ☺️ - Three Social Media Team
Store manager James at Farnborough…
Store manager James at Farnborough three store was absolutely amazing ! Explained everything clearly! 10/10 job done by him
31 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Thank you so much, Kobe! 🎉 We’re delighted James could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ — Three Social Media Team
James served me and was very good
James served me and was very good, he was aimed at saving me money where he could. It was one of the better experiences I have had with Three and I left very happy with the support received.
Thankyou James.
23 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi, Andrew. We're thrilled to hear that James provided such great service and went out of his way to help you save some money. Thanks again for choosing us, and we look forward to seeing you again soon. 😇 - Three Social Media Team
Brilliant very helpful
Brilliant very helpful
Thanks for saving me money 😀
23 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hey Donna! Thank you for your feedback. We’re glad our team was able to help, and we’re always here whenever you need us. ☺️ — Three Social Media Team
Callam was very helpful
Callam was very helpful, he showed me the best prices and was very helpful with the options I had. I now have a phone and a tablet and insurance for the same price I'm paying now. Very helpful and kind. Thanks so much.
22 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi Adele, thank you for taking the time to leave your review. We’re glad Callam helped you explore the choices available and find a package that brought extra value to your experience. — Three Social Media Team
The service and staff here are great.
The service here is great. We changed our broadband over to Three and our SIM cards. Saving us £40 a month. Great value for money. Staff were really friendly and helpful. We spoke to Ahyan. He was very knowledgeable and listened to what it was that we needed.
22 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hello Kirstie, we're delighted to have you with us. It's great to know Ahyan could assist you and help make the process easier. Your feedback means a lot. - Three Social Media Team
I went in for a problem to be fixed and…
I went in for a problem to be fixed and I was helped by Aman straight away. He was very helpful and fixed it straight away.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi there, it’s great to know you received swift attention and left with everything sorted, with Aman making a real difference to your experience. Thanks for sharing your appreciation — Three Social Media Team
Great help from Fran and Kerri’s today…
Great help from Fran and Kerri’s today choosing to opt for three broadband service. Clear, precise and above all quick
14 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Thanks for this fantastic 5⭐ review, Lisa! We’re thrilled to hear that Fran and Kerri provided excellent support and helped you find the right offer.-Three Social Media Team
Reply from Three UK - 3Store Farnborough
Lovely to hear this, Marloshi. We’re pleased your time with us delivered exactly what you were looking for.
Three Social Media Team
Fran was very helpful
Fran was very helpful. She helped me find a good deal. Happy customer
13 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Love this, Keshav 💫 We're delighted Fran helped find the right option for you. It's wonderful to know you left so pleased 💙
- Three Social Media Team
Darshan was very prompt
Darshan was very prompt, well informed and brilkiant service overall.
3 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Great to know Darshan delivered excellent support. We appreciate you taking a moment to leave a review, Yanka 😊
-Three Social Media Team.
Brilliant customer service
Fran was excellent. She helped me upgrade my phone and found the best deal for me. She even changed my account name from my Dad’s to mine which has always been a bit of a struggle.
Thank you Fran :)
1 August 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi Rachel, it’s great to know Fran made your upgrade easy and assisted with updating your account information. Thank you for sharing your experience. - Three Social Media Team
James and Fran - super stars!
Both James and Fran were so helpful in sorting out my new phone and contract. My new device is absolutely perfect for all my work needs on the go and I have everything I need at my fingertips!
Well done and huge thank you to both! *****
29 July 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Thank you for sharing this amazing 5⭐ review, Connie! We’re delighted James and Fran supported you so well and ensured your new phone and contract fit your needs perfectly.
— Three Social Media Team
James from the Farnborough store was…
James from the Farnborough store was amazing, great customer service, friendly, went through everything step by step, found the best deal and phone for myself and daughter. Went over and above to make us feel comfortable. Would definitely recommend this gentleman
27 July 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi Andrea, thank you for sharing this fantastic 5⭐ review. We’re delighted to hear James at our Farnborough store provided such attentive service and guided you through everything with care. We appreciate you taking the time to share your experience.
Three Social Media Team
Amazing customer service with a smile…
Amazing customer service with a smile very helpful james the store manager made coming into three a pleasure
27 July 2026
Unprompted review
Reply from Three UK - 3Store Farnborough
Hi Nicholas, we’re delighted to hear James made your visit enjoyable and created such a welcoming experience. Thank you for the 5 ⭐ review – Three Social Media Team
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