Three UK - 3Store Edgware Reviews 

159
TrustScore 5 out of 5

4.9

6A Broadwalk Shopping Centre, HA8 7BD Edgware, London, GB


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Rated 5 out of 5 stars

Ashley was polite. Ready to help. Clear explanation given. Answered all questions asked correctly. Overall I gave Ashley 10/10.

Company replied

Rated 5 out of 5 stars

I had a great experience being served by Ashley and Kimberley. They were both extremely professional, approachable, and knowledgeable throughout my visit. They took the time to carefully listen to... See more

Company replied

Rated 5 out of 5 stars

Ashley in the Edgware store was an absolute star employee.Professional & patient dealing with 3 separate issues with my account.He met my access needs & took over the calls when i requested help .I’m... See more

Company replied

Rated 5 out of 5 stars

Urveesha from Three was very helpful in solving my enquiry. She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Edgware

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 6A Broadwalk Shopping Centre, HA8 7BD, Edgware, London, United Kingdom

  • 02089523307

4.9

Excellent

TrustScore 5 out of 5

159 reviews

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4.9

All reviews

(159)

31,105 reviews in the last 12 months

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Rated 5 out of 5 stars

Great store nice and quick also clean

Great store nice and quick also clean

10 August 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Ashley, thanks for leaving us this review. We’re glad the branch felt welcoming, well kept, and everything was sorted promptly. — Three Social Media Team

Rated 5 out of 5 stars

Ashley was polite

Ashley was polite. Ready to help. Clear explanation given. Answered all questions asked correctly. Overall I gave Ashley 10/10.

10 August 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Amazing, Vivian! We're delighted to hear how much Ashley's support meant to you. It's fantastic that their guidance left such a strong impression. 🥰 - Three Social Media Team

Rated 5 out of 5 stars

I went to this store today and it was…

I went to this store today and it was amazing experience. Urveesha was great. Thank you so much.

6 August 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

We’re thrilled to hear this, Dhaval! 🌼 Urveesha will be delighted to know she made your store visit shine. Thanks for letting us know, it truly means a lot to us! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Great service as usual from the store…

Great service as usual from the store especially Ashley

6 August 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Mike! Thanks for your feedback, Ashley always goes the extra mile to make sure everything feels just right. We’re so glad you received great service as usual! ☺️ — Three Social Media Team

Rated 5 out of 5 stars

The store advisor was very helpful and…

The store advisor was very helpful and friendly explaining everything urvisha

5 August 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Absolutely fabulous, Moe! We’re glad Urvisha was such an outstanding support. Thank you for the 5⭐ review! – Three Social Media Team

Rated 5 out of 5 stars

Ashley & Mehdi were amazing they really…

Ashley & Mehdi were amazing they really took their time to help me with my phone and watch and then set everything up for me

28 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your kind words, Araceli. We’re glad Ashley and Mehdi handled the whole process for you so smoothly. 🙌 — Three Social Media Team

Rated 5 out of 5 stars

Ashley was the best advisor

Ashley was a the best advisor. Very friendly. This was a gift and helped with accessories. Honestly the people advisor Ashley and the people in the store super friendly.

27 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Rahie, thanks for sharing your experience. We’re delighted to know that Ashley and the team at the store delivered exceptional assistance with a warm approach and supported you with your gift and supporting items.
– Three Social Media Team

Rated 5 out of 5 stars

What made me happy was Ashley was…

What made me happy was Ashley was perfect handle all are problems and solved it with warm energy

22 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey there! Thanks for your feedback, Ashley always go the extra mile to make sure everything feels just right. ealways here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Great service by urveesha

Great service by urveesha. Thank you. Highly recommend store

16 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Amazing, Bina! We're delighted to hear Urveesha gave you such outstanding support. Thank you for recommending us so highly! 😇 -Three Social Media Team

Rated 5 out of 5 stars

Urveesha served me today and it was…

Urveesha served me today and it was great experience. thank you.

15 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Saad. We are so glad to hear that Urveesha provided you with such an excellent experience today. Thank you for taking the time to share your appreciation.— Three Social Media Team

Rated 5 out of 5 stars

Broadband.

I’m very happy with my service and I found the girl who served me was very helpful and she’s really explained everything very clearly so I know what to expect. Thank you Andre,

6 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hello Stephen, we are glad to hear you are happy with your broadband service and that Andrea provided such clear and helpful support so you know what to expect. — Three Social Media Team

Rated 5 out of 5 stars

Customer service was excellent

Customer service was excellent
Attention to details
Staff were friendly

6 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for sharing this wonderful feedback, Victoria! We’re delighted to know our team made your experience so positive 😊-Three Social Media Team

Rated 5 out of 5 stars

I went in today to get some help with…

I went in today to get some help with my new phone and transfering the data across i was assisted by urveesha and the manager who were very helpful and patient

6 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thanks for sharing, 🎉 Marya! The manager and Urveesha clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Urveesha was very helpful in solving my issue

Urveesha from Three was very helpful in solving my enquiry.
She is courtious very eager to help. She spoke to customer services on my behalf with such energy. She went the extra mile to assist me.

3 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Ariz, thank you for sharing your experience. We’re delighted that Urveesha’s enthusiasm and willingness to step in on your behalf made such a positive impact.
– Three Social Media Team

Rated 5 out of 5 stars

ANDA WERE THE BEST

ANDA WERE THE BEST . GOOD CUSTOMER SERVICE AND VERY HELPFUL

2 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hey Ali, thank you so much for your feedback. We’re really glad to hear Anda offered such supportive and considerate service. 😊
-Three Social Media Team.

Rated 5 out of 5 stars

anda was amazing

anda was amazing . helped me massively and made me a great offer

2 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Hanny, thanks for the amazing review. We’re happy to hear that Anda provided strong support and helped you secure a deal that suited your needs.
– Three Social Media Team

Rated 5 out of 5 stars

Very helpful the manager and anda…

Very helpful the manager and anda helped me

1 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Thank you for your lovely feedback, Jackie! We’re so glad the manager and Anda provided such fantastic support. 🌟 – Three Social Media Team

Rated 5 out of 5 stars

I went to the three store in Edgware…

I went to the three store in Edgware today a no was happy with the service that I took a tablet and upgraded the sim. Ashley was the gentle when was kind and helpful

1 July 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Debora,

It's great to know you had a lovely visit at our Three store in Edgware today and felt truly cared for. Ashley was kind, patient and super helpful while she upgraded her SIM and picked up her new tablet. Big thanks from our side. 😄— Three Social Media Team

Rated 5 out of 5 stars

Urveesha was very helpful and served me…

Urveesha was very helpful and served me today

29 June 2026
Unprompted review
Three UK - 3Store Edgware logo

Reply from Three UK - 3Store Edgware

Hi Muhibur. We are delighted to hear you had a great experience today. Thank you for highlighting the brilliant care you received from Urveesha.— Three Social Media Team

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