Three UK - 3Store Doncaster (F'gate Ctr) Reviews 

144
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TrustScore 5 out of 5

4.9

Unit 3, Frenchgate Shopping Ctr, DN1 1SW Doncaster, Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Shingar at the Doncaster frenchgate branch sorted all of my problems and prevented me from cancelling 3 accounts he won me over even got me to open a 2nd broadband line. Your company needs more like h... See more

Company replied

Rated 5 out of 5 stars

We went into the Doncaster store and Tom greeted us and offered expert advice on the phones I had been looking at online. He talked us through the deals on offer and the comparisons between different... See more

Company replied

Rated 5 out of 5 stars

Spoke to Gareth in doncaster store and he helped me sort things out. He went above and beyond to deal with all my questions. He checked my fone to make sure it was clean as I have recently been scamme... See more

Company replied

Rated 5 out of 5 stars

Called in to help with travel to USA - Gareth at the Doncaster branch was extremely helpful , understanding and showed me how to navigate an add on ,s but in the end we did a change of plan . Thank y... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Doncaster (F'gate Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 3, Frenchgate Shopping Ctr, DN1 1SW, Doncaster, Midlands, United Kingdom

  • 01302349959

4.9

Excellent

TrustScore 5 out of 5

144 reviews

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4.9

All reviews

(144)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

shingar was extremely efficient and…

shingar was extremely efficient and helpful today. Thanks very much.

6 October 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Keal, it's always rewarding to receive recognition for service delivered with such care and efficiency. It's great to see Shingar acknowledged for making a positive impact on your day. — Three Social Media Team

Rated 5 out of 5 stars

Very knowledgeable well spoken and…

Very knowledgeable well spoken and polite a pleasure

3 October 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Love this, Tom 💫 it's fantastic to know the support you received left such a standout impression 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Sherrie was very helpful in providing…

Sherrie was very helpful in providing information around the upgrade plan and phone upgrade, would definitely recommend. She was patient with the questions and was satisfied with the service

2 October 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Taina, thank you for taking the time to leave us an amazing 5⭐ review! 😊 It's wonderful to know that Sherrie took the time to guide you through your options, ensuring you felt confident and informed every step of the way.-Three Social Media Team

Rated 5 out of 5 stars

Gareth was very kind and professional…

Gareth was very kind and professional at dealing with my wife & I. It was so quick and easy to purchase a new phone 4 my wife that I decided to by one for myself.

26 September 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Wow, two new phones! Thank you for sharing your experience, Anthony. We're delighted that Gareth’s top-tier service left you both so impressed. Enjoy your new devices! 📱 – Three Social Media Team

Rated 5 out of 5 stars

Carla was very friendly and efficient

Carla was very friendly and efficient. Didn't have to wait to be seen and she checked my requirements and gave me a very good price for both my phone and home broadband

26 September 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Lloyd, we're glad to hear Carla was able to assist you promptly, take the time to understand your requirements, and help you find options that offered great value for both your phone and home broadband. Thank you for the feedback. 😊💚
-‌Three Social Media Team.

Rated 5 out of 5 stars

Pauline had been very straightforward…

Pauline had been very straightforward and also understood and try to met needs and for this am grateful

22 September 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there, thanks for the brilliant feedback. We’re pleased to hear that Pauline listened to your needs and provided clear and outstanding support throughout, creating a smooth and stress free experience.
Three Social Media Team

Rated 5 out of 5 stars

Gareth and the team at Doncaster are…

Gareth and the team at Doncaster are always so helpful.

21 September 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi there, thank you for your review. It's great to hear Gareth and the team at Doncaster consistently provide such dependable support and make every visit a positive experience.

— Three Social Media Team

Rated 5 out of 5 stars

Gareth in Doncaster store

Spoke to Gareth in doncaster store and he helped me sort things out. He went above and beyond to deal with all my questions. He checked my fone to make sure it was clean as I have recently been scammed. Gareth made sure I understood everything he told me. I just wanted to say that the customer service from Gareth was more than excellent he is a great asset to your company. Very pleased with my experience at Three today especially as I wasn't in a great frame of mind from the scam. So I would like to thank him once again

18 September 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Angie, thank you for taking the time to share such a wonderful 5⭐ review! It's fantastic to know that Gareth took the time to address all your concerns, ensure you felt reassured, and provide the guidance you needed at our Doncaster branch. 😊-Three Social Media Team

Rated 5 out of 5 stars

Fast and friendly service

Fast and friendly service. Paolina was very professional; she explained the offers in detail and suggested the best ones for me.

10 September 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Klient. It's wonderful to hear that our team provided such professional, fast, and friendly service. We're so glad that the offers were explained clearly and the best options were suggested for you.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Rated 5 out of 5 stars

Very helpful Rhianne and Brett thank…

Very helpful Rhianne and Brett thank you for the care in setting up my new wife

8 September 2026
Unprompted review
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Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Brenda, we truly appreciate your review! 🎉 Our goal is always to make the configuration process seamless, and it is great to know Rhianne and Brett hit the mark for you. ⭐– Three Social Media Team

Rated 5 out of 5 stars

Me and my wife come to the three store…

Me and my wife come to the three store with a problem regarding my contract and the solution was fixed rapidly. I spent all morning on the phone to customer services and didn’t get anywhere, within 5 minutes of coming into store it was fixed

6 September 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Ahmet, thank you for the fantastic 5⭐ review! 🌟 We're delighted to hear that our store team was able to provide a quick and effective resolution for you and your wife.-Three Social Media Team.

Rated 5 out of 5 stars

It's great..it all..

29 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Peterjoe, thank you for your review. We're delighted to know you had a positive experience. We appreciate your support and hope you have a lovely day. 💜

Three Social Media Team

Rated 5 out of 5 stars

Spoke to shingar and he was very…

Spoke to shingar and he was very helpful and helped us get the best deal

26 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Pete, thank you for taking the time to share your experience. We're delighted to hear that Shingar provided outstanding support and helped you find an option that perfectly suited your needs.-Three Social Media Team

Rated 5 out of 5 stars

Spoke to shingar he was very helpful…

Spoke to shingar he was very helpful and saved us money on our deal

26 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Tash, we really appreciate your positive comments. It's fantastic to know that Shingar helped you secure a better value package while making the experience straightforward and enjoyable. Thank you for choosing us.
– Three Social Media Team

Rated 5 out of 5 stars

Carla was very friendly and helpful

Carla was very friendly and helpful. It was a pleasure to do business with her. She made it all very easy. Thank you Carla.

24 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hey Stephen, it's great to hear that Carla made the process quick and easy for you. Thanks for the awesome 5 ⭐ review!
- Three Social Media Team

Rated 5 out of 5 stars

Gareth was very helpful in store today…

Gareth was very helpful in store today in the Doncaster branch

20 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Wonderful to hear Gareth provided such excellent support during your visit to our Doncaster branch 😊 Thank you for sharing your experience, Michelle! – Three Social Media Team

Rated 5 out of 5 stars

Absolutely wonderful service from…

Absolutely wonderful service from Gareth. Friendly and helpful. Will be visiting soon again.

20 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Sue, it’s lovely to know Gareth made your experience memorable, and we’ll be delighted to welcome you back. — Three Social Media Team

Rated 5 out of 5 stars

Abdul was very good and took his time…

Abdul was very good and took his time with my grandad. Explained everything very well.

18 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Evie, it is wonderful to hear how patient and thorough Abdul was with your grandad. He did a fantastic job making sure everything was perfectly clear and easy to understand.— Three Social Media Team

Rated 5 out of 5 stars

Gareth and Abdul were great at helping…

Gareth and Abdul were great at helping me sort out my phone issue and helped get a great deal for me and my son.

18 August 2026
Unprompted review
Three UK - 3Store Doncaster (F'gate Ctr) logo

Reply from Three UK - 3Store Doncaster (F'gate Ctr)

Hi Nat! 🎉 Hearing that Nat was great at helping you out truly makes our day. We’re so glad everything went perfectly, and we appreciate you sharing this with us. Enjoy your day! ☺️ — Three Social Media Team

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