Nikky and the manager were amazing. I came in to store today to enquire about my 4 lines. They both came together and made my experience excellent by upgrading my line & providing me with an additiona... See more
Company replied
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See what reviewers are saying
May I say a big thank you to Kerel from your store in St John's Road,Battersea,London for wonderful prompt service He put on my voucher for me and once my ten pounds was accepted, he proceeded to... See more
Company replied
I just wanted to say how amazing the customer service was from Yahya today and yesterday. He is incredibly patient, professional, and took the time to help us through all of our enquiries without ma... See more
Company replied
Wiktoria was absolutely phenomenal. We had come in from a horrible experience at the EE store from across the street and in contrast, from the moment we walked in, Wiktoria welcomed us with a warm smi... See more
Company replied
Company details
About Three UK - 3Store Clapham Common
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
52 St John's Road, SW11 1PR, Clapham Common, London, United Kingdom
- 02079245373
4.9
Excellent
144 reviews
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Nikky and the manager were amazing
Nikky and the manager were amazing. I came in to store today to enquire about my 4 lines. They both came together and made my experience excellent by upgrading my line & providing me with an additional iphone device.
19 October 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Nguyen, thanks for taking the time to leave a review. We're delighted to hear Nikky and the manager worked together to make your visit a positive one and helped you find the right options for your account.— Three Social Media Team
Arshad gave a very good service
Have received a very good service, today from arshad , I was so happy
14 October 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Djeneba, you've just made our day. What a fantastic shout-out for Arshad. We're delighted his support left you feeling so happy and that you received such great service. Thank you for sharing your kind feedback.
Three Social Media Team
Not professional
Not professional, been put in the most expensive plan without even give other options or better plans. Been Three customer for many years and never seen a customer service like this.
I would just stay away from that store and employees
10 October 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Pasquale, we're sorry to hear you felt the options available weren't discussed fully and that the experience didn't meet your expectations. We can understand how disappointing that must be, especially as a long-standing customer.
As we're unable to access or review account details on this platform, please contact our support team here https://bit.ly/3C43TKN, available Monday to Friday from 8am to 10pm and weekends from 9am to 8pm. If you'd prefer this to be looked at more formally, you can also contact our Customer Relations team here: https://bit.ly/3uJlOrF.
We appreciate you taking the time to share your feedback and would encourage a review of the concerns you've raised regarding the advice and service you received.
- Three Social Media Team
Best efficient and and caring…
Best efficient and and caring employees and all thanks to asma
27 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thank you for sharing this amazing 5⭐ review. It's lovely to see Asma recognised for the care and attention provided throughout your visit.
Three Social Media Team
Yahya was a very good sales person…
Yahya was a very good sales person helped me and my mum sort out a new phone.
27 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey there, we're glad to hear Yahya was able to help you and your mum find the right device and make the process smooth and easy. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Yahya was extremely helpful in helping…
Yahya was extremely helpful in helping me and my partner get a new plan and switch networks. He helped find the best deal to suit us and our budget, would highly recommend!
19 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Cillian, you’ve just made our day! 🎉 We’re glad to hear your experience with Yahya was remarkable. We truly appreciate your recommendation! - Three Social Media Team
So helpful!
Yahya was so well informed, polite and caring through all steps of setting up my new broadband and SIM deal. I really recommend! Thank you so much for your help :-)
13 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thank you for your great feedback. We're delighted to know that Yahya offered skilled and thoughtful assistance, ensuring your broadband and SIM plan were set up smoothly and with care. Your recommendation truly means a lot to us.
- Three Social Media Team
Yahya was so sweet and such a gentleman
12 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi there, thank you so much for your lovely feedback. It’s wonderful to hear that Yahya made such a fantastic impression.-Three Social Media Team
Reply from Three UK - 3Store Clapham Common
Hey Aymen, we’re thrilled to hear that Yahya made your experience so positive. Thank you so much for the amazing 5⭐ review! 😊🌟-Three Social Media Team
Great service by Yahya
12 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Boom 💥 Reviews like yours make our day. Thanks for highlighting Yahya's great service and sharing the love.
Three Social Media Team
Correll was super helpful and service…
Correll was super helpful and service overall fast and efficient
10 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
We're so pleased to hear that your experience was efficient and that our colleague was incredibly helpful! It's wonderful to know we could provide such positive service.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Friendly, expeditious and easy!
Friendly, expeditious and easy interaction with Kerel. Needed temporary broadband and he directed me to a cheaper deal than I had found. Great result! Would recommend.
10 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hi Ed, thank you for sharing this amazing 5⭐ review! It's fantastic to hear Kerel helped you find an option that suited your needs and delivered such a positive outcome. We appreciate you taking the time to share your experience.
Three Social Media Team
Thank you kerel for the service what a…
Thank you kerel for the service what a guy he is
10 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Funmilayo, thank you for the fantastic ⭐⭐⭐⭐⭐ review! We're delighted to hear that Kerel made such a positive impression and delivered an exceptional experience.-Three Social Media Team
Very informative and patient
Very informative and patient. Clear cut introductions from Kerel.
10 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey Gbemisola! We’re really happy to hear that Kerel was able to help you out. Thank you so much for sharing your wonderful 5⭐ review! — Three Social Media Team
Kerel is a great man
Kerel is a great man. Open hearted and patiemtly detailed and ensures the customer is served to the end.
Very flexible, good communicator, listener and solution provider.
Very interactive.
By Fabel Kanyanya
3 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Amazing, Fabel! We're delighted to hear Kerel gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social media Team
Arshad has solved my query with very…
Arshad has solved my query with very much patience. I had trouble for a month and he solved it in a hour and was provided with the best service. He deserves an outstanding appreciation from me.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Hey there, thank you for your fantastic 5 star review! ⭐ We're delighted to hear that Arshad was able to turn things around and provide the support you needed.-Three Social Media Team
Kerel was such a helpful member of…
Kerel was such a helpful member of staff! I came in 30 mins before close, he answered all my questions and supported me with SIM issues, and helped me sort out the new phone I had been wanting to buy. Very friendly and efficient!
1 September 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you, Charlotte! We’re glad Kerel could assist with your phone and SIM needs and make your visit smooth. We appreciate your kind feedback! - Three Social Media Team
yahya was very good and made sure he…
yahya was very good and made sure he helped us out fully. highly recommend
31 August 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
What a sweet 5-star rating, Olivia! Yahya is truly exceptional, and we’re so happy to know he made everything right for you. Thank you! ☺️ — Three Social Media Team
Yahya was very helpful
31 August 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you, Gifty! We’re glad Yahya could assist you and make things easier. - Three Social Media Team
Lovely customer service
May I say a big thank you to Kerel from your store in St John's Road,Battersea,London for wonderful prompt service He put on my voucher for me and once my ten pounds was accepted, he proceeded to turn this into a data pack as I requested as I struggle because I do not see well.I thanked the manager for Karel's assistance and I am always happy to visit your stores.
Thanks again
God bless
Alan Peterson.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Clapham Common
Thank you so much, Alan, for sharing your experience. We’re delighted that Kerel’s patience and care made such a positive difference during your visit to our St John’s Road branch. We look forward to welcoming you again soon.-Three Social Media Team
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