Aya was amazing recovered all my dadt from a eoken phone took her time been with you guys 13 years this young lady updaged me twice and its been a plesure three store castleford well recomended 10*
Company replied
Location
Switch locationUnit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB
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See what reviewers are saying
Yanal was friendly and professional. He proactively found me a great deal and I've now transferred my whole family to Three. Thank you!
Company replied
Shannon was extremely helpful spent ages helping me and my husband secure a new phone, tablet and WiFi and even help setup my husbands new phone and get all the data transferred over which we find ext... See more
Company replied
Shannon was absolutely fantastic. She spent 2 hours on the phone trying to help me resolve the issue. I’ve never met a sales advisor that takes complete ownership of a problem. She could have easily g... See more
Company replied
Company details
About Three UK - 3Store Castleford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom
- 01977517753
4.9
Excellent
260 reviews
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Friendly and professional team.
Yanal was friendly and professional. He proactively found me a great deal and I've now transferred my whole family to Three. Thank you!
25 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Dawn! Aw, hearing this totally makes our day. Yanal truly went above and beyond to give you and your family a brilliant experience! 😄 — Three Social Media Team
Great customer service and attention to…
Great customer service and attention to detail.
25 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Jamie, thanks for the lovely feedback. We’re glad to know that you received high quality guidance and experienced precise, focused support throughout.
— Three Social Media Team
Karen made my upgrade so easy and…
Karen made my upgrade so easy and helped a true technophobe through everything including transferring from phone to phone would definitely recommend 3 castleford
24 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hello Gareth, it's wonderful to hear Karen made everything clear for you during your visit – Three Social Media Team
Shannon was amazing and spent a lot of…
Shannon was amazing and spent a lot of time with me to get my new phone set up. That I would not have been able to do on my own
22 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Connor, it’s wonderful to hear that Shannon went above and beyond to help you set up your new phone. We truly appreciate you taking the time to share this.
-Three Social Media Team.
The 3 store in castleford really great…
The 3 store in castleford really great experience,so helpful,freindly
20 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey, Graham! Our Castleford team always aims to deliver a warm, welcoming experience, and it's fantastic to hear that their helpful service made such a positive impression on you. We truly appreciate your support! 🥰- Three Social Media Team
Reply from Three UK - 3Store Castleford
Hi Chris, it’s great to hear Shannon provided such a reassuring and smooth experience for you. – Three Social Media Team
Been served by this kind lad called…
Been served by this kind lad called Yanal he welcomed me with a smiled and walked me through the best deals that suited me, amazing thanks
19 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks for letting us know, Gary. We’re pleased Yanal made the whole process easy and ensured you left feeling confident with your choice. Wishing you an amazing day.
Three Social Media Team
The best experience ever
The best experience ever, very professional, I will gladly recommend it to everybody I know
18 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thank you so much for your lovely feedback, Cristian! We’re thrilled your time with us felt so seamless. Your recommendation means a lot to us 😊
Three Social Media Team
I was served by Yanal and he has been…
I was served by Yanal and he has been amazing went through deals and was really knowledgeable
18 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Jean, thank you for sharing your experience. We’re delighted to hear that Yanal supported you so well and talked you through the available deals with such confidence and knowledge. Your feedback means a lot to us.
– Three Social Media Team
Shannon.went above snd beyong.great…
Shannon.went above snd beyong.great service highly reccommend.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey John, we’re really glad to hear Shannon delivered outstanding support and made things easier for you. Thanks for taking the time to share your experience. 😊
-Three Social Media Team.
Excellent service
Excellent service. Shannon couldn't have been more helpful. 10/10
15 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Kenneth 😊
Thanks for the shoutout and the 5⭐!
Shannon loved helping you.
—Three Social Media Team
Aya was amazing recovered all my dadt…
Aya was amazing recovered all my dadt from a eoken phone took her time been with you guys 13 years this young lady updaged me twice and its been a plesure three store castleford well recomended 10*
13 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Thanks for your brilliant feedback, recommendation, and loyalty, Paul! It’s great to hear Aya was able to retrieve your data and made your upgrade smooth at our Castleford branch. 🙌 — Three Social Media Team
Reply from Three UK - 3Store Castleford
Hi Vincent, this is wonderful to hear! We are so glad that Paul looked after you so well and provided a great experience during your interaction. Thank you for taking the time to share your feedback.— Three Social Media Team
Renewed my phone at castleford and Paul…
Renewed my phone at castleford and Paul and all the guys were amazing and helpful thanks
8 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Julie, We are absolutely delighted to hear about your positive experience. It is wonderful to know that Paul and the team at Castleford provided such excellent and helpful support during your renewal.— Three Social Media Team
Shannon in the castleford store was…
Shannon in the castleford store was extremely helpful and patient with helping move to a sim only contract excellent service throughout 👏
8 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Love hearing this, Martin 💫 We’re overjoyed Shannon’s considerate approach at our Castleford store made your move to SIM only feel effortless and well supported 🌟
- Three Social Media Team
Shannon helped me through my upgrade
Shannon helped me through my upgrade. She went through each step. Very polite and helpful throughout.
5 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hey Leah, thank you for the wonderful ⭐⭐⭐⭐⭐ review. We’re delighted Shannon provided such brilliant support and made your upgrade experience seamless.-Three Social Media Team
Shannon was very nice and polite a…
Shannon was very nice and polite a pleasure to deal with
5 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi, Michael. It’s lovely to hear that Shannon made your visit so easy and pleasant. Her warm and respectful approach clearly left a great impression. 😇 Three Social Media Team
Reply from Three UK - 3Store Castleford
Woohoo 🎉 John. We’re glad Shannon’s support made such a positive impression 😊
- Three Social Media Team
Shannon and Aya were great
Shannon and Aya were great. They helped me find and buy a new phone and assisted with everything
4 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Zack, it is wonderful to hear that Shannon and Aya provided such great assistance to help you find your new phone and get everything sorted smoothly. — Three Social Media Team
Brilliant customer service from Shannon…
Brilliant customer service from Shannon and aya at 3store in Castleford
4 July 2026
Unprompted review
Reply from Three UK - 3Store Castleford
Hi Liam, we're delighted you had such a smooth experience with Shannon at our Castleford branch. Thank you for the amazing 5 ⭐ review!-Three Social Media Team
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