Three UK - 3Store Camden Reviews 

193
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Brian and Gabriella were so helpful with my home broadband issue. Super lovely and patient. Will be back if I have another problem. Thank you!

Company replied

Rated 5 out of 5 stars

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied

Rated 5 out of 5 stars

I visited the three store on camden today to get a home broadband connection. Gabriela was super helpful and walked me through the whole process with ease. In less then 10 mins i was walking away with... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

193 reviews

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4.9

All reviews

(193)

29,154 reviews in the last 12 months

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Rated 5 out of 5 stars

Good service

Good service, Ozair was very helpful

11 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you, Abbie, for your 5⭐ review. We’re glad Ozair created a great experience for you.
Three Social Media Team

Rated 5 out of 5 stars

very cheerful and helpful staff KYLAH

10 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there! Thanks for your feedback, Kylah always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Brian and Gabriella were so helpful…

Brian and Gabriella were so helpful with my home broadband issue. Super lovely and patient. Will be back if I have another problem. Thank you!

8 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Your shout‑out is WOW ✨ Alice. We’re overjoyed Brian and Gabriella’s thoughtful support helped with your home broadband concerns, and it’s fantastic to know they’ve earned your trust for the future 🌟

- Three Social Media Team

Rated 5 out of 5 stars

The sales assistant Ozair

The sales assistant Ozair, was very helpful, professional and made the purchase easy and enjoyable 🙂

6 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Nicholas, thank you for sharing your experience. It’s great to hear that Ozair made your purchase smooth, enjoyable, and handled everything with such professionalism.
– Three Social Media Team

Rated 5 out of 5 stars

ozair was excellent advisor

ozair was excellent advisor . Would give mych stars I could give . Excellent customer service .

7 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there! 💗
We’re so pleased you had a great experience. Ozair will be buzzing after reading this.

Sending you all the good energy! ✨ — Three Social Media Team

Rated 5 out of 5 stars

Ozair was really helpful in the…

Ozair was really helpful in the discovery session and helping my family upgrade

5 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Abdallah, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re delighted Ozair provided great support and made the experience smooth for you and your family.-Three Social Media Team

Rated 5 out of 5 stars

Kylah was such a young talented…

Kylah was such a young talented friendly lady very helpful!

4 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Amazing! It’s lovely to hear how well Kylah supported you. Her warm approach and natural talent clearly made your experience feel easy and welcoming. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Gabriella is such an amazing worker!!!

Gabriella is such an amazing worker!!!! She’s so kind and the sweetest soul ever great customer service will definitely be coming back

26 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Ruth, We are delighted to hear about your experience. It is wonderful that Gabriella provided such a welcoming and pleasant visit while looking after you so brilliantly. Thank you for sharing your feedback.— Three Social Media Team

Rated 5 out of 5 stars

Gabriella

I was met by Gabriella, customer service was absolutely amazing, best i’ve ever had. She’s very kind, accommodating and considerate. Thank you!

26 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you, Raihana. We’re thrilled to hear Gabriella made your experience so thoughtful and welcoming. - Three Social Media Team

Rated 5 out of 5 stars

Brian's expertise and speed was…

Brian's expertise and speed was fantastic. Thanks so much for the discovery sessions

26 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for this fantastic review! We’re thrilled to hear Brian provided excellent support. Wishing you a great day. – Three Social Media Team

Rated 5 out of 5 stars

Great Discovery Session

Had a great Discovery Session with Ozair. Super helpful, super professional, very easy to deal with. Must remember to bring passport in future.

24 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much, Carleen, for the glowing 5⭐ review! We’re thrilled to know that Ozair offered calm, capable support and made everything feel so easy.
— Three Social Media Team

Rated 5 out of 5 stars

Ozair was helpful throughout the…

Ozair was helpful throughout the Discovery session today. Helped me with my new phone.

24 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you so much, Andrea! 💖✨ We’re delighted to hear Ozair supported you throughout your Discovery session and helped you get comfortable with your new phone 😊🌸
—Three Social Media Team

Rated 5 out of 5 stars

Great and fast experience

23 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Robby, that’s great to hear. We’re really glad everything was handled quickly and smoothly for you. Thanks for sharing your experience with us.
VodafoneThree Social Media Team

Rated 5 out of 5 stars

Excellent customer service by…

Excellent customer service by Gabriella. She helped me with several complicated steps in setting up a new phone with my old number but with an e SIM. She also took the time to explain each step.

23 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there. What a sweet 5 star rating. Gabriella is truly exceptional, and we’re so happy to hear she made everything right for you. Thank you for sharing your lovely feedback. — Three Social Media Team

Rated 5 out of 5 stars

Very polite and kind

Very polite and kind

19 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Lovely, Hassan! We absolutely love hearing this. We’re so glad you received the best support from us, and we can’t wait to welcome you back soon! 😉 -Kashish

Rated 5 out of 5 stars

Ozzie wasVery happy with the services I…

Ozzie wasVery happy with the services I have received today helpful friendly

11 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Mary! 🎊 That’s amazing to hear! Big kudos to Ozzie for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet

Rated 5 out of 5 stars

Ozair was fantastic

Ozair was fantastic

10 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Wow! 🎉 Amazing, Jackie! It’s great to know that Ozair was super helpful to you. Thank you so much for sharing this, we’re always happy to help! 😄 -Prabhjeet

Rated 5 out of 5 stars

Great assistance from Gabriella who is…

Great assistance from Gabriella who is in training but patient and helpful

10 June 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Liz, it’s good to hear Gabriella created a calm and helpful experience, especially while learning and developing in the role. -Suhaas

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