Three UK - 3Store Camden Reviews 

203
TrustScore 5 out of 5

4.9

135 Camden High Street, NW1 7JR Camden, London, GB


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Rated 5 out of 5 stars

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

Company replied

Rated 5 out of 5 stars

Needed help with a sim which I can travel with for work as I’m on the move a lot, Tanzia was so helpful as I’m a technophobe - but she explained in ways I could understand and asked questions withou... See more

Company replied

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job We shall be popping in again next week.

Company replied

Rated 5 out of 5 stars

Camden Three store has always been great, and today was no exception. I came in for an upgrade to my 5g broadband, and Brian was able to sort out a joint upgrade for my broadband and phone that was su... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camden

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • 135 Camden High Street, NW1 7JR, Camden, London, United Kingdom

  • 02074857578

4.9

Excellent

TrustScore 5 out of 5

203 reviews

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4.9

All reviews

(203)

32,449 reviews in the last 12 months

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Rated 5 out of 5 stars

Samiha was very helpful in guiding me…

Samiha was very helpful in guiding me how to use my phone and set up my tablet. I am very happy with the service.

21 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

This made our day, Patricia 💫 Delighted to hear Samiha's expertise helped you feel confident with your phone while getting your tablet all set up ✨

- Three Social Media Team

Rated 5 out of 5 stars

Gabriella is the best!

Gabriella was a great help. She answered any and every question we had. Major help. Thank you!

20 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi There, thank you so much for your lovely feedback. It’s wonderful to hear that Gabriella made such a fantastic impression. 😊-Three Social Media Team

Rated 5 out of 5 stars

Samiha was very helpful in helping me…

Samiha was very helpful in helping me get a new phone and transferring my data. She made me feel calm throughoght the interaction as she was very kind.

18 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi, Gary. That is so wonderful to hear, and we’re absolutely thrilled that Samiha could make your experience so calm and stress-free! 😊 - Three Social Media Team

Rated 5 out of 5 stars

Brian was really good in the discovery…

Brian was really good in the discovery session we had together, really patient and well spoken

18 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Sue, we’re delighted to hear that Brian made your experience comfortable and ensured everything was handled with care. Thank you for sharing such a fantastic 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

Samiha was exceptional

Samiha was exceptional! Super patient and helpful, thank you so much for your service and answering all my questions :)

7 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Big shoutout to Samiha for turning customer service into a full on positive experience, Chloe. Your feedback means a lot. ☺️ – Three Social Media Team

Rated 5 out of 5 stars

Samiha was very helpful in setting up…

Samiha was very helpful in setting up my e sim and WhatsApp. I left the store happy with the service.

7 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thanks for sharing, 🎉 Jason! Samiha clearly worked some magic to get you set up, and hearing that you left the store happy truly makes our day. Enjoy your fresh tech! 🥰 — Three Social Media Team

Rated 5 out of 5 stars

Kylah was very friendly and helpful

Kylah was very friendly and helpful! She was able to set me up on a cheaper plan and a new phone !! She is brilliant

5 August 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hello Ahmed, we’re so pleased Kylah could assist you and set you up with the right offer. Thank you for your amazing feedback 😊
Three Social Media Team

Rated 5 out of 5 stars

Gabriella helped me to sort out my sim…

Gabriella helped me to sort out my sim with a replacement one. She was very helpful and made my day

30 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with Gabriella. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Both Gabriella & Adijana were simply…

Both Gabriella & Adijana were simply the best! Very professional & helpful. They both answered my query. Gabriella did a superb job
We shall be popping in again next week.

24 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Big shoutout to Gabriella and Adijana for turning customer service into a full on positive experience, Vic. Your feedback means a lot, and we can’t wait to welcome you back! ☺️ – Three Social Media Team

Rated 5 out of 5 stars

Excellent service

Got a new contract. Gabriella and Adjana have been fabulous and provided great service

24 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Victor, thank you so much for the wonderful feedback! We are glad to hear that Gabriella and Adjana made setting up your new contract such a great experience. — Three Social Media Team

Rated 5 out of 5 stars

I was in camdem shop

I was in camdem shop
To update my contract I have excellent customer service ever aspect. The team is being very helpful. Definitely I will recommend .

Thank you very much.

22 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Marcelino, great to hear our team made your experience easy and helpful. We appreciate your kind words and your recommendation.
— Three Social Media Team

Rated 5 out of 5 stars

Kylah was extremely helpful

Kylah was extremely helpful. She was able to set me up with a new tablet and took the time to tramsfer my data! She is brilliant

16 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Saw, we’re really glad to hear Kylah was able to help you set up your new tablet and make your data transfer smooth. Thank you for sharing your experience.
-Three Social Media Team.

Rated 5 out of 5 stars

Incredibly helpful from Gabriella &…

Incredibly helpful from Gabriella & Ardijana we’re very helpful and extremely patient and helped me set up my new MIFI device

15 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Tina, that’s wonderful to hear! Gabriella and Ardijana clearly made the whole process straightforward and ensured you felt supported with your new MIFI device. 🌼
Three Social Media Team

Rated 5 out of 5 stars

Good service

Good service, Ozair was very helpful

11 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Thank you, Abbie, for your 5⭐ review. We’re glad Ozair created a great experience for you.
Three Social Media Team

Rated 5 out of 5 stars

Brian and Gabriella were so helpful…

Brian and Gabriella were so helpful with my home broadband issue. Super lovely and patient. Will be back if I have another problem. Thank you!

8 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Your shout‑out is WOW ✨ Alice. We’re overjoyed Brian and Gabriella’s thoughtful support helped with your home broadband concerns, and it’s fantastic to know they’ve earned your trust for the future 🌟

- Three Social Media Team

Rated 5 out of 5 stars

The sales assistant Ozair

The sales assistant Ozair, was very helpful, professional and made the purchase easy and enjoyable 🙂

6 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi Nicholas, thank you for sharing your experience. It’s great to hear that Ozair made your purchase smooth, enjoyable, and handled everything with such professionalism.
– Three Social Media Team

Rated 5 out of 5 stars

Ozair was helpful in the discovery…

Ozair was helpful in the discovery session today.

7 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hi there, it’s wonderful to know Ozair gave you such great support. Thank you for sharing such a fantastic 5⭐ review!-Three Social Media Team

Rated 5 out of 5 stars

ozair was excellent advisor

ozair was excellent advisor . Would give mych stars I could give . Excellent customer service .

7 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey there! 💗
We’re so pleased you had a great experience. Ozair will be buzzing after reading this.

Sending you all the good energy! ✨ — Three Social Media Team

Rated 5 out of 5 stars

Ozair was really helpful in the…

Ozair was really helpful in the discovery session and helping my family upgrade

5 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Hey Abdallah, thank you for the fantastic ⭐⭐⭐⭐⭐ review. We’re delighted Ozair provided great support and made the experience smooth for you and your family.-Three Social Media Team

Rated 5 out of 5 stars

Kylah was such a young talented…

Kylah was such a young talented friendly lady very helpful!

4 July 2026
Unprompted review
Three UK - 3Store Camden logo

Reply from Three UK - 3Store Camden

Amazing! It’s lovely to hear how well Kylah supported you. Her warm approach and natural talent clearly made your experience feel easy and welcoming. 😇 - Three Social Media Team

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